Unique Management Services Phone Harassment?
Is Unique Management Services (UMS) calling you? Stop Unique Management Services phone harassment. Do they threaten to take legal action or explicitly say they will garnish wages? This is a common tactic used in debt harassment cases. Are they calling you at all hours or several times a day? Are they telling your family and neighbors that you owe a debt? If so, what they are doing is illegal and needs to stop. These actions by UMS may constitute debt harassment under the law. You have the legal right to stop UMS phone harassment. If a collection agency violates the FDCPA, you may be eligible to receive up to $1000.00 in statutory damages, along with covering your attorney fees.
Are they a Scam?
According to the Better Business Bureau website, they have been in business for 25 years. BBB established a profile page for Unique Management Services Inc. in 1997, highlighting their longstanding presence in the industry. Read more here: Unique Management Services Better Business Bureau website.
Who is Unique Management Services?
Unique Management Services Inc. is a debt collection agency and third party collection agency located in Jeffersonville, Indiana. UMS has been a party to a Federal Court case over 30 times. They have been accused of violating consumer’s rights and illegal and harassing communication tactics to attempt to coerce a payment from the harassed consumer. Unique Management Services Inc. may also operate under an alternate business name.
🏛️ Unique Management Services Address: 119 E. Maple Street Jeffersonville, IN 47130
📞 Phone: (812) 285-0886
Their headquarters staff demonstrates significant operational capacity, supporting their role as a leading collection agency in the industry.
Unique Management Services Collection Tactics
UMS is often contacted by consumers regarding their collecting practices, especially when collecting past due accounts. If they engage in any of the following tactics, you may have a case:
- ➤ Using profanity or abusive language
- ➤ Calling you before 8:00 a.m. or after 9:00 p.m.
- ➤ Calling you multiple times per week
- ➤ Talking to others about your debt
- ➤ Calling your workplace
- ➤ Threatening to sue you, harm you, or destroy your credit
- ➤ Telling you or anyone else that you’ve committed a crime
- ➤ Calling repeatedly for the wrong person
- ➤ Failing to notify you of your right to dispute the debt
- ➤ Trying to collect more than is actually owed or legally allowed

Unique Management Services Phone Numbers
Are you receiving any harassing phone calls from any of the following numbers?
- 📲 812-285-0886
- 📲 800-879-5453
- 📲 (812) 285-0886
- 📲 (800) 879-5453
- 📲 8122850886
- 📲 8008795453
If the answer is yes, then you are receiving calls from a known UMS number. You may be a victim of UMS phone harassment. The list above is not all the numbers that UMS uses. The calls can be from different numbers and it still be Unique Management Services calling you. UMS often works with libraries to remind patrons about overdue materials and unpaid fees, using a respectful approach to maintain positive relationships.
Contact our office right away so we can start the process to stop UMS from calling you illegally. Above all, no one should live with harassment! For important communications, such as debt validation requests or disputes, be sure to send your correspondence via certified mail to ensure proper legal documentation.
Legal Action and Protection: Your Rights Against Harassment
Dealing with phone harassment from Unique Management Services or any third-party debt collector can be overwhelming, but you have powerful rights under the Fair Debt Collection Practices Act (FDCPA) to protect yourself. The FDCPA is a federal law designed to ensure fair debt collection practices and to shield consumers from abusive debt collection tactics. If Unique Management Services, also known as Unique National Collections, is calling you multiple times a day, using abusive language, or threatening legal action over past due accounts, you do not have to tolerate it.
As a consumer, you are entitled to demand that collection agencies, including Unique Management Services, stop calling you at inconvenient hours or harassing you with repeated calls. If a debt collector crosses the line—by threatening to sue you in federal court, attempting to garnish your wages without proper legal process, or using alternate business names to collect debts—you have the legal right to take action. Under the FDCPA, you may be eligible for statutory damages of up to $1,000, and the law may require the collection agency to pay your attorney fees if you prevail in court.
To put an end to debt collection harassment, you can send a cease and desist letter to Unique Management Services, instructing them to stop contacting you. If the harassment continues, consider reaching out to a law firm that specializes in fair debt collection practices and consumer protection. You can also file a complaint with the Better Business Bureau (BBB) or the (CFPB) to hold the collection agency accountable for any abusive debt collection practices.
It’s important to remember that you have the right to dispute any alleged debt. If you believe you do not owe the debt or that the amount is incorrect, request validation from Unique Management Services before making any payments. Keep detailed records of all calls, letters, and emails from the debt collector, as this documentation can be crucial if you need to take legal action.
Unique Management Services may attempt to collect debts on behalf of libraries or other organizations, but they must follow the law. If you feel threatened, harassed, or pressured to pay debts you do not owe, know that you are not alone and that legal remedies are available. By understanding your rights and taking proactive steps, you can stop the harassment and ensure that collection agencies treat you fairly and respectfully.
Complaints Against Unique Management Services
The following is a sample list of complaints filed against Unique Management Services in the past and can be found onPacer.gov.
- 🔗 2:15-cv-00162-PP Usmiller v.
- 🔗 0:16-cv-62133-WPD Gentles v.
- 🔗 4:14-cv-00765-Y McCoy v.
- 🔗 2:15-cv-04385-DCN Tierney v.
- 🔗 8:08-cv-01788-RAL-MAP Rosen v.


About Us
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact our office to begin the process to stop their harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.
If you are interested in learning more about how to safeguard yourself and prevent harassment from Unique Management Services. call us at 877-700-5790 for immediate assistance or visit our website.
Success Stories
- 🏆 I never realized that the constant calls I was getting were actually illegal until I contacted Consumer Rights Law Firm PLLC. They educated me about my rights and quickly took over communication with the debt collectors. The calls stopped within days, and I finally felt like I was in control again. Their professionalism and dedication were truly impressive.
- 🏆 After months of harassment from a collection agency, I was emotionally exhausted and didn’t know where to turn. Consumer Rights Law Firm PLLC stepped in with compassion and expertise. They handled everything from start to finish and helped me get a financial settlement. I can’t thank them enough for restoring my peace of mind.
- 🏆 I was skeptical at first, but Consumer Rights Law Firm PLLC proved themselves from the first call. They listened to my story, reviewed the collector’s behavior, and assured me I had a strong case. Their legal team was quick, effective, and always responsive. I recommend them to anyone feeling bullied by debt collectors.
- 🏆 The team at Consumer Rights Law Firm PLLC was a lifesaver. I had no idea that what I was experiencing was considered debt collection harassment. They explained my rights clearly, handled all legal paperwork, and communicated directly with the collectors on my behalf. They made a difficult process incredibly easy.
FAQs
Who is Unique Management Services and why are they calling me?
Unique Management Services (UMS) is a third-party debt collection agency, often hired by libraries or institutions to collect unpaid fines or fees. If they’re calling, they believe you owe money on an account they handle.
Is Unique Management Services a legitimate company or a scam?
They are a legitimate debt collector based in Jeffersonville, Indiana, with a BBB rating and long history. However, the agency has faced numerous complaints about harassment and questionable collection practices, so it’s important to verify the debt and monitor their conduct.
What behavior by UMS could be considered illegal harassment?
Under the FDCPA, UMS could be in violation if they use profanity, threaten lawsuits or arrest, repeatedly call you to annoy or abuse, contact you outside 8 a.m.-9 p.m., discuss your debt with others, or continue contacting after a cease-and-desist request.
What are my rights under the FDCPA to stop UMS from harassing me?
You may request validation of the debt in writing within 30 days of first contact. You can also send a written cease-and-desist letter. Once received, UMS must stop phone contact except to inform you of legal action.
How do I dispute the debt or request verification from UMS?
Within 30 days of initial contact, send a written dispute letter via certified mail asking for validation and the original creditor. Until they respond, collection must cease.
Can I sue Unique Management Services for harassment?
Yes. If UMS violates the FDCPA—such as continuing to call after a cease-and-desist request or using abusive language—you can sue for up to $1,000 statutory damages, plus actual damages and attorney fees.
How can I document harassment by UMS to support a complaint or lawsuit?
Keep a log of each call (date, time, number, content). Save voicemails, texts, letters, and email. Record abusive language or threats. This documentation strengthens complaints to the CFPB, FTC, state Attorney General, or court filings.
Where can I file a complaint if UMS continues to harass me?
You can file complaints with the (CFPB), Federal Trade Commission (FTC), your state Attorney General, and the Better Business Bureau.
Could UMS reporting affect my credit score?
Yes, UMS may report unpaid debts to credit bureaus, which can negatively impact your credit. If the debt is invalid or inaccurate, you can dispute it with both UMS and the credit reporting agencies.
What should I do if UMS uses robocalls or spoofed numbers?
If UMS calls using automated robocalls without consent, or with spoofed or spoofing-like phone numbers, they may be violating federal telemarketing and consumer protection laws. Document these calls and include them in your cease-and-desist or complaint filings.


