Stop Fidelity Creditor Service Debt Collection Harassment❗
Is Fidelity Creditor Service harassing you with constant phone calls? Do they threaten to take legal action or garnish your wages? Are they calling you at all hours or several times a day? Are they telling your family and neighbors that you owe a debt? If so what they are doing is illegal and needs to stop. You have the legal right to stop their phone harassment. If a collection agency violates the Fair Debt Collection Practices Act (FDCPA), you may be eligible to receive up to $1000.00 in statutory damages, along with covering your attorney fees.
The Fair Debt Collection Practices Act, also known as the FDCPA, protects consumers’ rights in the context of debt collection. In other words, debt collectors must adhere to a certain set of rules when they are pursuing consumers who owe money. If a collector violates the FDCPA, you can sue the collector in court. The law allows consumers who have been victims of harassment from debt collectors to get the calls to stop in addition to recover statutory damages of up to $1,000, plus attorney fees and court costs.
Introduction to Debt Collection
Debt collection is a process where a creditor or a collection agency attempts to recover unpaid debts from individuals or businesses. Fidelity Creditor Service, a professional full-service collection agency based in California, specializes in collecting debts for various industries, including healthcare, financial institutions, municipal, and property management accounts. With 56 years of experience in the Southern California collections business, Fidelity Creditor Service has built its professional reputation by delivering results for clients. The agency offers a free debt analysis and consultation to assess the collectibility of debts and provide effective solutions for debt recovery.
Is Fidelity Creditor Service a Scam?
According to the Better Business Bureau website, They have been in business since 1964. There have been 14 complaints closed in the last 3 years and 6 complaints closed out in the last 12 months.
What is Fidelity Creditor Service?
Founded in 1964, Fidelity Creditor Service is widely recognized as one of the largest collection agencies in Southern California, offering collection services for a wide range of clients including Financial Institutions, Commercial Organizations, Law Offices, Retail Businesses, Schools, Medical/Dental Clinics, Hospitals, Property Management and Real Estate Companies. Fidelity Creditor Service specializes in collecting debts where other agencies have been unsuccessful. They serve over 2,000 active clients in virtually every industry, showcasing their extensive experience and reliability. Services include Collection Litigation, Judgment Enforcement, Second Placements etc. Fidelity welcomes the opportunity to take on challenging debt collection cases that other agencies have struggled with, positioning themselves as a reliable option for clients looking for improved results.
🏛️ Fidelity Creditor Service Address: PO Box 3963 Glendale, CA 91221-0963
📞 Phone: (818) 502-1981
Fidelity Creditor Service Phone Harassment Examples
If they engage in any of the following tactics, you may have a case:
- 🚫 Using profanity or abusive language
- ⏰ Calling you before 8:00 a.m. or after 9:00 p.m.
- 📞 Calling you multiple times per week
- 🗣️ Talking to others about your debt
- 🏢 Calling your workplace
- ⚖️ Threatening to sue you, harm you, destroy your credit, or use illegal tactics to extract payments
- ❌ Telling you or anyone else that you’ve committed a crime
- 🔁 Calling repeatedly for the wrong person
- 📜 Failing to notify you of your right to dispute the debt
- 💰 Trying to collect more than legally allowed

Known Fidelity Creditor Service Phone Numbers
📲 Are you receiving any harassing phone calls from any of the following numbers?
- (818) 502-1981
- (800) 440-1981
If the answer is yes, then you are receiving calls from a known Fidelity Creditor Service number. You may be a victim of Fidelity Creditor Service phone harassment. The list above is not all the numbers that Fidelity Creditor Service uses. The calls can be from different numbers and it still be Fidelity Creditor Service calling you. Contact our office right away so we can start the process to stop their from calling you illegally. Above all, no one should live with harassment!
Fidelity Creditor Service Complaints
📋 The following is a sample list of complaints filed against Fidelity Creditor Service and can be found on Pacer.gov.
- 4:18-cv-06281-KAW Winfrey v.
- 8:18-cv-01077-CJC-JDE Sheri Ellen Schwartz v.
- 2:18-cv-05316 Sheri Ellen Schwartz v.
- 2:18-cv-04033-VAP-JPR Janet Brown v.
- 3:17-cv-12123-PGS-TJB MOORE v.
Understanding Your Rights
When dealing with debt collectors like Fidelity Creditor Service, it’s essential to understand your rights as a consumer. The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) regulate debt collection practices and provide protections against unfair and deceptive tactics. Consumers have the right to dispute debts, request validation of debts, and seek legal action if necessary. Fidelity Creditor Service operates under these regulations, ensuring that consumers are treated fairly and respectfully throughout the debt collection process.


Removing Negative Marks from Credit Reports
Negative marks on credit reports can significantly harm credit scores and make it challenging to secure loans or other financial approvals. Fidelity Creditor Service, as a creditor service, may report debts to credit bureaus, which can lead to negative marks on credit reports. However, consumers can remove these marks by disputing inaccuracies, paying off debts, or negotiating with the creditor or debt collector. Fidelity Creditor Service may accept goodwill letters or settlements to remove collection records or charge-offs from credit reports, but this is typically done on a case-by-case basis.
Credit Score Improvement
Improving credit scores requires a comprehensive approach, including debt analysis and consultation, debt assessment, and effective debt recovery strategies. Fidelity Creditor Service, as a service collection agency capable of handling complex debt collection cases, can help consumers and businesses improve their credit scores by resolving debt issues and removing negative marks from credit reports. By understanding your rights, removing negative marks, and working with a professional collection agency like Fidelity Creditor Service, you can take the first steps towards credit score improvement and a healthier financial future.
CONSUMER RIGHTS LAW FIRM PLLC
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact our office to begin the process to stop their harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.
If you are interested in learning more about how to safeguard yourself and prevent even more harassment from Fidelity Creditor Service, call us at (877)700-5790 for immediate assistance or visit our website.
Success Stories
- 🏆 I was being harassed by Fidelity Creditor Service for a debt I didn’t even owe. The constant calls and threats were overwhelming. Consumer Rights Law Firm PLLC stepped in, reviewed my case, and filed a complaint under the FDCPA (Fair Debt Collection Practices Act). Not only did the harassment stop, but I also received a settlement for the violations. These attorneys know their stuff!
- 🏆 Fidelity Creditor Service was relentless—calling my family, using abusive language, and refusing to validate the debt. I felt trapped until Consumer Rights Law Firm PLLC took over. They forced Fidelity to prove the debt and sued them for illegal collection tactics. The result? The debt was dropped, and I got compensation. I can’t thank them enough!
- 🏆 Fidelity Creditor Service was calling me multiple times a day, even after I asked them to stop. I reached out to Consumer Rights Law Firm PLLC, and within days, the calls stopped. They sent a cease-and-desist letter and even helped me dispute inaccurate debt claims. The team was professional, responsive, and truly fought for my rights. If you’re dealing with aggressive debt collectors, don’t hesitate—call them!
FAQs
How do I stop Fidelity Creditor Service from calling me?
Send a written cease‑and‑desist letter (preferably via certified mail). Once they receive it, they must stop calling—unless they indicate they’ll take legal action.
Is Fidelity Creditor Service allowed to call me at work?
No. Under the FDCPA, if you inform them not to contact you at work, they must stop workplace calls.
Can I sue Fidelity Creditor Service for harassment?
Yes. If they violate the FDCPA (e.g., repeated calls, threats, abusive language), you can sue for statutory damages up to $1,000 plus any actual damages and attorney’s fees.
What counts as illegal harassment by a debt collector?
Harassment includes repeated calls intended to annoy, obscene language, threats of violence or arrest, contacting third parties, or calls outside 8 a.m.–9 p.m.
Do I have to pay Fidelity Creditor Service even if I dispute the debt?
No. If you dispute within 30 days of their first contact, they must stop collection and provide verification before proceeding.
Can Fidelity report my debt to credit bureaus?
Yes. They can report the debt, but if the debt is inaccurate or you have disputed it, you can file a dispute with credit bureaus and under FCRA you can demand correction.
Can I block their phone number to stop calls?
Yes, you can block their numbers or use a call‑blocking app. But blocking doesn’t stop them from reporting or pursuing other means, legal steps like a cease‑and‑desist letter are more effective.
What should I do if Fidelity Creditor Service threatens legal action or garnishment?
Take it seriously: request written verification of the debt immediately. If they threaten lawsuit or wage garnishment, consult a consumer rights attorney.
Are robocalls from Fidelity Creditor Service legal?
Only with your prior consent. Unauthorized automated calls may violate the TCPA, allowing you to seek $500–$1,500 per call in damages.
Can Fidelity Creditor Service keep calling after I send a cease‑and‑desist letter?
No, continuing calls after a valid letter is a violation of the FDCPA, and you can use that to file a complaint or lawsuit.


