Dell Financial Services Phone Harassment❓ Stop the Robocalls
Do you receive automated calls from Dell Financial Services? Does Dell Financial Services use robocalls to call you over and over again harassing you all day long? Do they threaten to take legal action or garnish your wages? Are they calling you at all hours or several times a day? Are they telling your family and neighbors that you owe a debt? No company has the right to harass you. Stop Dell Financial Services Phone Harassment and take your life back. Call us right away. Above all you don’t have to live in fear of your phone. Customers with a Dell Preferred Account may also face issues related to their account, including payments.
Introduction to the Issue
Dell Financial plays a crucial role in providing financial assistance to customers, helping them access the technology they need. As a subsidiary of Dell, Inc., one of the world’s leading technology companies, Dell Financial Services offers a variety of financial solutions tailored to meet the needs of its customers. These solutions include Dell Business Credit, Business Lease, and Loans, all designed to facilitate the purchase of Dell products. Whether you’re a small business looking to upgrade your technology or an individual seeking the latest Dell laptop, Dell Financial provides the necessary financial support to make these purchases possible.
Is Dell Financial Services a Scam?
According to the Better Business Bureau website, Dell Financial Services has been in business for 1998. DFS in Round Rock offers banking & various financial services. There have been 183 complaints closed in the last 3 years and 49 complaints closed out in the last 12 months.
Who is Dell Financial Services?
Dell Financial Services is part of Dell, a major computer manufacturer. DFS has been a party to over 5,400 federal cases based on their issuance of credit and collection of debts incurred on their credit cards. In 2007, the New York Attorney General sued Dell Financial for illegal and deceptive practices related to this offering of finance and debt collection activities. In 2013, the U.S. Court of Appeals for the Third Circuit ruled that consumers can revoke consent for Dell Financial to call them with an Autodialer.
Contact Information:
🏛️ Dell Financial Services Address: One Dell Way RR2df-26 Round Rock, TX 78682-0001
📞 Phone: (800) 283-2210
Dell Financial Services is available for customer support from Monday through Friday, with specific operating hours.
Corporate Information
Headquartered in Round Rock, Texas, Dell Financial Services is an integral part of Dell, Inc., a publicly held company founded by Michael Dell in 1984. Originally established as PC’s Limited in Austin, Texas, Dell has grown into a global technology leader. DFS has a significant presence in the USA, serving a large and diverse customer base with a wide array of financial services designed to meet various needs.
Causes of Harassment
Harassment from Dell Financial Services can stem from several issues, including problems with customer accounts, payment disputes, or complications related to the purchase of Dell products. Despite these challenges, DFS is dedicated to providing immediate assistance and support to resolve such issues promptly. The company has a dedicated customer care team that responds to inquiries and works diligently to prevent and address any form of harassment, ensuring a positive experience for all customers.
Customer Experience
At Dell Financial Services, the focus is on delivering an exceptional customer experience. The company offers multiple contact options, including phone, email, and chat, to provide customers with easy access to assistance and support. Customers can also send inquiries or requests for information through the company’s website, with the customer care team committed to responding as quickly as possible. Dell Financial Services prioritizes the verification and review of customer information to ensure accuracy and security, striving to provide a seamless and hassle-free experience for all its customers.
Dell Financial Services Harassment Tactics
There are many ways companies like Dell Financial Services harass consumers and violate their rights and the law. The Telephone Consumer Protection Act (TCPA) limits when and how often a company like Dell Financial Services or their affiliates can call a consumer. The TCPA also bans the use of automatic dialing systems. Some of the key parts of the TCPA that all companies including Dell Financial Services must follow when making calls are below:
- 🕗 Calls only between the hours of 8 a.m. and 9 p.m.
- 🚫 Companies must maintain a “Do Not Call” list and follow it. Therefore, not call the consumer again.
- 📵 Marketers may not send unsolicited advertisements by auto-dialer, prerecorded voice message, or fax to anyone without prior express consent.
- ✋ Customers must be able to opt-out of future robocalls during a robocall. Once requested, the calls must end.
- 👤 Calling without identifying themselves or without revealing the identity of the person or company on whose behalf they are making the calls
Dell Financial Services Phone Numbers
📲 Are you receiving any harassing phone calls from this number?
- 800-283-2210
- 866-413-3355
If so, you may be a victim of Dell Financial Services phone harassment. The list above is not all the numbers that Dell Financial Services uses. Also, calls can be from different numbers and it still be Dell Financial Services calling you. Contact our office right away so we can start the process to stop Dell Financial Services from calling you illegally. Above all, no one should live with harassment.
What are Robocalls?
Robocalls are phone calls with prerecorded messages. This also includes unwanted text messages. To Learn More visit the Federal Trade Commission (FTC) or the Federal Communications Commission (FCC).
Act Now—Evidence Fades❗
- 📅 Make a note of the date and time of the call, the caller’s name, and their contact information.
- 📛 Make note of any prerecorded message, or of the conversation you had if you spoke to a live representative.
- 🎙️ Save copies of any relevant cell phone call logs, voicemails, text messages, and cell phone bills.
- ✉️ Keep a copy of any letter or online contact you send to the caller that asks them to stop calling.
- ⏳ Be aware that there may be a brief timeout or delay of a few seconds during the verification process when users are being validated as humans.
Dell Financial Services Complaints
📋 The following is a sample list of complaints filed against Dell Financial Services and can be found on Pacer.gov.
- 2:09-cv-08995-JHN-JC Equitable Transitions Inc v. Dell
- 2:13-cv-13635-RHC-MKM Booker v. Dell
- 3:17-cv-00593-wmc Pagel, Joy v. Dell
- 2:85-cv-00068-BO Phipps v. Dell
- 0:07-cv-00948-TLW Harris v. Dell
Consumer Rights Law Firm PLLC
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact a legal professional to stop the Dell Financial Services phone harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.
Consumer Rights Law Firm Better Business Bureau
If you are interested in learning more about how to safeguard yourself and prevent even more Dell Financial Services Phone Harassment, call us at (877)700-5790 for immediate assistance or visit our website.
Success Stories
- 🏆 “I was bombarded with robocalls from Dell Financial Services multiple times a day, even after requesting they stop. The calls came at all hours, violating TCPA rules. I reached out to Consumer Rights Law Firm PLLC, and within weeks, the harassment stopped. They helped me file a claim under the TCPA, and I even received compensation for the illegal calls. Highly recommend their services!”
- 🏆 “Dell Financial Services kept harassing me over a debt I didn’t owe. They threatened legal action and damaged my credit score. After contacting Consumer Rights Law Firm PLLC, they proved the debt was invalid and forced DFS to remove it from my report. The firm was professional, responsive, and got me a settlement for the FDCPA violations. Lifesavers!”
- 🏆 “DFS charged me exorbitant late fees due to their own billing errors. Customer service was useless, so I turned to Consumer Rights Law Firm PLLC. They negotiated a full refund and deletion of the false debt. The firm’s no-fee policy (DFS paid their fees) made the process stress-free. If you’re being mistreated, don’t hesitate—call them!”
FAQs
Why am I getting calls from Dell Financial Services?
They may believe you have a past-due account or there has been a mistake in their system, resulting in automated or repeated calls, even if you’ve paid or never financed through them.
Are these calls legitimate or part of a scam?
While many calls may be legitimate, scammers also impersonate Dell Financial Services. If the caller presses for sensitive info like SSN or bank details, it may be fraud.
Can Dell Financial Services legally harass me by phone?
No. Under the Fair Debt Collection Practices Act (FDCPA), they can’t use abusive, harassing, or excessive calling. You can take legal action if they violate these rules.
What should I do if Dell Financial Services keeps calling?
Document every call (time, date, number, content). Send a written debt-validation request and a cease-and-desist letter. If calls continue, file complaints with the CFPB, FTC or state attorney general.
Can Dell Financial Services affect my credit score?
Yes, if they report a debt to credit bureaus, it can lower your credit score. If the debt isn’t yours or is incorrect, dispute it with the credit bureau.
How can I verify it’s really Dell Financial Services calling?
Ask for details like your account number and balance, then cross-check via your official DFS online account or by calling their published customer service line, not the number on caller ID.
Can I sue Dell Financial Services for phone harassment?
Yes, if they violate consumer protection laws like the FDCPA or Telephone Consumer Protection Act (TCPA), you may be eligible for damages.
Does DFS use robocalls or spoofed phone numbers?
Both DFS and third-party agencies may use automated dialers or numbers that appear official. If they call without consent or mislead you, they could be breaking federal law.
How do I stop Dell Financial Services from contacting me?
Send a written notice asking them to stop all phone contact. If calls continue after receipt, file a complaint with CFPB, FTC or your state regulator and consider legal advice.
What should I do if they’re trying to collect a debt I already paid or never owed?
Immediately request debt validation in writing. If the debt is incorrect, send a dispute to DFS and credit bureaus, and cease responding to their calls until they prove the debt.
