Are You Receiving Harassing Robocalls for Your Ashley Stewart Account?
Are you receiving robocalls from Ashley Stewart/Comenity Bank about your account and wondering how to stop these calls? Have you asked agents of Ashley Stewart to stop calling, yet they continue to call you? Wish there was a way to make the calls stop? Congress enacted Telephone Consumer Protection Act, (TCPA) to stop harassing phone calls from companies like Ashley Stewart. In many cases, the offending companies are required to pay damages to those who were being harassed. Consulting an attorney or lawyer who specializes in debt harassment can help you understand your rights under the TCPA and FDCPA and stop abusive calls.
Credit card debt can arise when you miss out on payments for credit cards, including store cards issued by Comenity Bank for places like Abercrombie & Fitch, Ann Taylor, Apple Seed’s, Bed Bath & Beyond, BJ’s, Big Lots, Catherines, Crate & Barrel, Eddie Bauer, Forever 21, Fashion Bug, Lane Bryant, Pier One Imports, Victoria Secret, Wayfair, etc. Comenity Bank calling may occur when there is a late payment or unpaid balance, so it is important to recognize legitimate calls and understand your rights. Comenity Bank and other creditors are seeking to recover money owed by consumers. If you make a late payment, you may face additional fees, higher interest rates, and negative impacts on your credit score. Only the amount paid by the due date will be credited to your account. If you are unable to pay your debt or have claims against the creditor, you may need to seek legal advice or file a dispute. Claims can be filed in court or through arbitration if disputes arise between consumers and creditors. If you need to make a requested change to your account or request written communication, doing so can help with security and documentation. Security is especially important in legal and financial proceedings, particularly when handling sensitive consumer information. If you are considering bankruptcy, remember that bankruptcy must be filed with the court to initiate the process. Our law firm has helped countless clients successfully resolve debt harassment issues.
Who is Ashley Stewart?
According to Wikipedia Ashley Stewart is an American plus-size women’s clothing company and lifestyle brand, which was founded in 1991. The name Ashley Stewart was inspired by Laura Ashley and Martha Stewart, who the company saw as icons of upscale Americana.[1]
The Secaucus, New Jersey-based company has 89 stores across 22 states, and Ashley Stewart dresses are an all-time favorite for women everywhere. They sell a variety of apparel, ranging from jeans to dresses and shoes. In recent years the brand has made a comeback, after filing for bankruptcy in 2010 and 2014. The Ashley Stewart Credit Card is managed through Comenity Capital Bank.
You can visit comenity.net/ashleystewart to manage your credit cards and get more information.
Comenity Bank’s Role in Ashley Stewart Credit Accounts
When you open an Ashley Stewart credit card account, Comenity Bank becomes the financial institution managing your credit experience. As the official issuer of the Ashley Stewart credit card, Comenity Bank is responsible for setting your credit limit, determining interest rates, and administering any deferred interest or promotional offers. They also handle your payments, balance transfers, and cash advances, ensuring your account status is up to date and in line with the terms of your credit card agreement.
If you miss a due date or accumulate debt on your Ashley Stewart account, Comenity Bank may initiate debt collection efforts. This can include phone calls, letters, or even text messages regarding your outstanding balance. However, federal law—specifically the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA)—requires that all debt collection activities adhere to fair debt collection practices. These laws are designed to protect consumers from creditor harassment, unwanted robocalls, and other abusive tactics that some debt collectors or creditors might use.
Comenity Bank, like all other creditors, must respect your consumer rights. You have the right to dispute debts, request written verification of your account number and balance, and demand that unwanted calls stop. If you believe your rights have been violated—such as receiving repeated robocalls or being contacted after a written request to cease communication—you may be entitled to statutory damages, reasonable attorneys’ fees, and court costs. In some cases, compensation for emotional distress or other damages may also be available.
If you experience harassment or suspect violations of the FDCPA or TCPA, it’s important to seek immediate assistance from a law firm experienced in consumer rights and fair debt collection. Legal professionals can help you file a lawsuit, recover compensation, and ensure that Comenity Bank and other creditors are held accountable for any violations of federal law.
Beyond debt collection, Comenity Bank offers several ways to manage your Ashley Stewart credit card account. You can access your account online, contact customer service by phone, or submit a written request to update your account status, request changes to your credit limit, or clarify your interest rates. Taking advantage of these resources can help you stay on top of your payments, avoid late fees, and resolve any issues before they escalate.
By understanding Comenity Bank’s role and your rights under federal law, you can protect yourself from unfair debt collection practices and maintain control over your Ashley Stewart credit card account. If you ever feel overwhelmed or unsure, don’t hesitate to reach out to a law firm specializing in consumer protection for guidance and support.
Are You Receiving Harassing Robocalls for Your Ashley Stewart Account?
There are several ways companies like Ashley Stewart harass consumers and violate the law. The TCPA limits when and how often a company like Ashley Stewart can call. The TCPA also bans the use of automatic dialing systems. Some of the key parts that Ashley Stewart must follow when making calls are below:
- Companies must maintain a “Do Not Call” list and honor any request from a consumer to not be called again.
- Marketers may not send unsolicited advertisements by auto-dialer, prerecorded voice message, or fax to anyone without prior express consent.
- Customers must be able to opt out of future robocalls during a robocall.
- Calling without identifying themselves or without revealing the identity of the person or company on whose behalf they are making the calls
How to successfully dispute your Ashley Stewart credit card debt
If you would like to dispute the legitimacy of the Comenity bank Ashley Stewart debt you are being contacted over, then you will have to do so in writing; simply placing a call to the office of the debt collector will not suffice.
Before you agree to pay Ashley Stewart, ask that they verify the debt (and amount stated on it), and send this dispute letter to them via certified mail to ensure you get a return receipt as evidence that the mail was indeed sent to them. From that point onwards, they have 30 days to determine if the Ashley Stewart debt they are trying to collect on is valid and is indeed yours (as it could also be a case of stolen or mistaken identity).
Never agree to make an Ashley Stewart online payment (especially for a debt you are yet to verify), as you may just be readily falling into the web of scams and scammers. Knowing this in the process of your Ashley Stewart Comenity card payments will go a long way to protect you.
After you request to review your Ashley Stewart Comenity bank debt, one of two things will happen: the details contained on the debt will either be proven to be correct or incorrect. Here’s what to do in both situations:
- If the disputed debt details are correct
If the details of the debt are correct, then the debt collector will resume trying to collect the debt on your Comenity bank cards issued by Ashley Stewart. At this point, there is little to nothing you can do, apart from sending a cease and desist letter, but even that does not halt collection activities, it only stops all communication between you and the debt collector.
- If the disputed debt details are not correct
If during the debt validation process, it is discovered that the debt is not yours, then the collector must halt all collection activities immediately. If it is certain details that are discovered to be inaccurate, then they must be corrected.
It is the duty of the debt collector to notify the credit bureaus about their error so that it may be rectified. You can also send another dispute letter to the bureaus yourself, informing them about the inconsistencies.
Call us at for further information.
Damages for Violations of the TCPA
Consumers who receive telemarketing calls, unsolicited faxes, pre-recorded and/or automated calls to their cell phones or residential landlines, may file a lawsuit against the telemarketer or debt collector for the violation of the TCPA.
Possible Compensation for Violations of the TCPA:
Individual who receives a call after a name removal request, and/or have rights violated under the TCPA’s provisions regarding faxes, text messages, autodialers, and artificial or prerecorded messages are granted a private right of action in a local court and may sue for actual monetary loss or $500 in damages for each violation; whichever is greater.
You can sue to be compensated for each and every illegal call, text message, fax, and artificial or prerecorded message received under the TCPA. In some cases, the courts can levy triple damages, meaning you could receive 1,500.00 for each illegal call, text message, fax, and artificial or prerecorded message received without your consent.
Ashley Stewart Phone Numbers
Are you receiving any harassing phone calls from any of these numbers?
614-212-7500, 614-754-4136, 800-695-2912, 614-534-2516, 720-728-3217, 844-271-2816, 614-729-6086, 614-754-4132, 614-754-4056, 877-475-3483, 614-212-7500, 614-534-2515, 720-456-3686, 614-754-4137, 614-729-7086, 614-754-4060, 303-205-5054
If the answer is yes, then you are receiving calls from a known Ashley Stewart phone number. You may be a victim of Ashley Stewart Phone Harassment. The list above is not all the numbers that Ashley Stewart uses. The calls can be from a different phone number and still be Ashley Stewart calling you. Cardholders might also receive text messages from these numbers in relation to collecting a credit card debt. Contact our office right away so we can start the process to stop Ashley Stewart from calling you illegally. No one should live with the harassment!
About Us
Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication.
If you are interested in learning more about how to safeguard yourself better from Ashley Stewart Phone Harassment, call us at (877)700-5790 for immediate assistance or visit our website at www.consumerlawfirmcenter.com
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