How to Stop Williamson and Brown Phone Harassment

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If Williamson and Brown is calling you about a debt, first identify the account the company is trying to collect. Williamson and Brown, LLC operates as a third-party consumer and commercial collection agency, so the creditor named on the original account may be different from the collector contacting you now.

Before discussing payment, compare the creditor name, account number, current balance, any earlier collector letters, and bankruptcy records if applicable. If the calls themselves are the problem, keep a record of when they occur and what was said.

Why Is Williamson and Brown Collecting an Account From Another Creditor?

Williamson and Brown may be collecting on behalf of another creditor because its business includes third-party collection of client receivables.

In Brown v. Williamson and Brown, LLC, Williamson and Brown filed a proof of claim in Cash Call’s name. The collector and creditor were different entities in that matter.

Our approach to a Williamson and Brown matter starts by separating the creditor from the collector. We look at the collection notice, account number, creditor records, and earlier collector documents before treating the current collection file as the complete account history.

What If Another Collection Agency Handled the Same Account Before?

If another collector handled the same account, compare the earlier collection letter with Williamson and Brown’s current notice. Check whether the creditor name, account number, and balance match, and note any payments or disputes that happened before the account changed hands.

In Brown v. Williamson and Brown, LLC, Monterey Collection Services handled the CashCall-related claim before Williamson and Brown became involved. Those earlier records can help explain how the account reached the current collector and whether the current demand matches the previous account history.

Can Williamson and Brown Collect a Debt That Was Included in Bankruptcy?

A debt connected to an earlier bankruptcy requires the bankruptcy record to be checked before the current demand is treated as valid.

In Brown v. Williamson and Brown, LLC, the CashCall claim had previously been challenged, disallowed, and later covered by the debtor’s Chapter 13 discharge. The company subsequently filed a $2,600 proof of claim in Cash Call’s name. The court found that the defendants filed a claim for a discharged debt. 

Court opinion: Brown v. Williamson and Brown, LLC

For an account involving bankruptcy, we would examine the claims register, objection, disallowance order, and discharge together. The central question is whether later collection activity matches what the bankruptcy court already did with the same obligation. 

Does a New Proof of Claim Mean the Debt Is Still Owed?

A new proof of claim does not by itself show that the debt was ultimately allowed. In In re Richard Hurt, Williamson and Brown filed a $978.93 claim after the filing deadline. The trustee objected, the company did not oppose the objection, and the court disallowed the claim as late. This is why the court order—not simply the fact that a claim was filed—matters when reviewing a bankruptcy record.

Why Does My Williamson and Brown Balance Not Match Older Records?

A different balance should be reconciled against creditor records, prior collection records, payments, and bankruptcy claims.

The Brown decision described an earlier CashCall-related claim exceeding $18,000 and a later claim filed by Williamson and Brown for $2,600. The decision did not explain the change, so the difference itself should not be characterized as wrongdoing.

When a balance differs materially from older records, our focus would be the transaction history. Payments, credits, settlements, fees, prior claim amounts, and transfers can help explain when the figure changed.

What Should I Check Before Paying Williamson and Brown?

You should verify the creditor, account, balance, prior collection history, and bankruptcy status before entering a payment arrangement.

RecordWhat to CheckWhy It Matters Before Paying
Creditor statementsCreditor name, account number, and earlier balanceHelps confirm that the current demand relates to the account you recognize and gives you an earlier balance to compare.
Prior collector lettersEarlier collector, creditor, and amount requestedHelps show whether the account changed hands and whether the balance changed during collection.
Bankruptcy case recordsWhether the debt was listed, challenged, disallowed, or dischargedHelps determine whether a bankruptcy court action may affect the current collection demand.
Court ordersWhat the judge actually decidedShows what happened to a claim rather than relying only on the fact that somebody filed one.
Payment recordsPayments, credits, or settlementsHelps confirm that money already paid or credited has been reflected in the current balance.

Why Is Williamson and Brown Asking Me to Verify Personal Information?

The company says it requests identifying information to confirm it is speaking with the correct person before discussing confidential account details.

Verify the phone number, written notice, file number, and creditor before providing sensitive information to an inbound caller.

How Can I Stop Williamson and Brown From Calling Me?

You should preserve the call evidence and identify the underlying account before deciding how to address continuing collection  communications.

Save dates, times, caller numbers, voicemails, letters, and requests about future contact.

Telephone activity can look like the entire problem when it is only the newest part of the file. We would match the call sequence to the creditor identity, written notice, and any bankruptcy history so the communication issue is evaluated in the correct account context.

Can Williamson and Brown Report the Account to the Credit Bureaus?

The company says it sends updated information to credit bureaus, although the creditor’s reporting schedule may affect when a change appears.

If the account shown on your credit report does not match your records, first check which company is actually reporting the information. Do not assume Williamson and Brown controls every detail shown on your credit report.

What Do Williamson and Brown Reviews and Complaints Show?

Williamson and Brown’s current BBB profile lists the business as Not Rated and not BBB accredited. The profile currently shows no published complaints or customer reviews within BBB’s general three-year profile period.

Because there are no published BBB complaint narratives to compare, focus on whether the creditor, balance, prior collector history, and bankruptcy record match the current collection demand.

Has Williamson and Brown Been Sued Before?

Yes, Williamson and Brown has appeared in verified federal court proceedings, with Brown v. Williamson and Brown, LLC providing the most important consumer-facing example.

The bankruptcy court found that the defendants filed a claim for a discharged debt. The opinion did not hold that Williamson and Brown violated the Fair Debt Collection Practices Act (FDCPA). It set the contempt issue for further proceedings, so it should not be described as a final damages judgment.

Williamson and Brown complaints

      Source:Brown v. Williamson and Brown, LLC and Alexander R. Arcese, Memorandum Opinion and Order

The practical lesson is to reconstruct the account chronologically before treating a current demand as self-explanatory.

How Can I Contact Williamson and Brown About My Account?

Williamson and Brown publishes the following contact information for consumers.

ItemDetails
Phone1-800-651-9637
Additional phone(716) 574-5710
Mailing addressPO Box 64, Hamburg, NY 14075
BBB-listed address4188 Lake Shore Road, Hamburg, NY 14075
Websitewilliamsonandbrown.com

When Should Consumer Rights Law Firm PLLC Review a Williamson and Brown Account?

Legal review may be useful when the creditor, balance, bankruptcy history, prior claim status, credit reporting, or collection communications do not match your records.

Consumer Rights Law Firm PLLC can examine the account as a sequence rather than treating the newest collection notice in isolation. We may compare creditor statements, earlier collector records, bankruptcy claims and orders, payment history, credit reporting, and call evidence to identify which part of the account needs attention first. 

ItemDetails
Phone+1 (877) 700-5790
Emailhelp@consumerlawfirmcenter.com
Address133 Main Street, Second Floor, North Andover, MA 01845
Fax844-636-9909
Websiteconsumerlawfirmcenter.com
Better Business BureauCRLF Better Business Bureau Profile

Success Stories

They extremely helpful, he was quick to answer my email and text messages. They investigated my situation and directed me towards the next steps. Even though they knew their law firm was not the proper one for me to be contacting, they still went above and beyond to help me find the right path. Thank you, your attention to my situation was outstanding and I appreciate the fact that there were no out of pocket costs!

If you are receiving questionable calls, threatening calls etc I highly recommend getting in touch with the folks at this company! Scott helped me navigate what to do regarding a company that was very questionable. Scott you are my hero! I don’t know what I would have done without you. Thank you for taking the time to help me. You are so helpful and so kind. Thanks.

A huge thank you. A creditor had harassed and treated me. So I call Matthew at Consumer Rights, only hopping to have the calls stop. It turned out the creditors had to pay us.
Don’t be harassed, call them.

What Do Consumers Ask Most About Williamson and Brown?

Is Williamson and Brown a debt buyer?

The available information supports Williamson and Brown acting as a third-party collection agency rather than a verified routine debt buyer. Do not assume the company owns the account simply because it is contacting you.

Can Williamson and Brown collect a debt from CashCall?

The company filed a Cash Call claim in the verified Brown bankruptcy matter. 

Can Williamson and Brown collect after bankruptcy?

That depends on the debt, claims history, court orders, and discharge.

What if a Williamson and Brown claim was disallowed?

Review the objection and court order to see why the claim was disallowed. A claim can be disallowed for different reasons, so the reason matters when determining what the court actually decided.

Why is my Williamson and Brown balance different from an older claim?

Compare the current amount with creditor records, prior claims, payments, and credits.

Can I set up a payment plan with Williamson and Brown? 

Yes. The company says payment arrangements may be available. 

Can Williamson and Brown update my credit report?

The company says it sends updates, but the actual furnisher still matters. 

Why is Williamson and Brown asking for personal information?

The company says identity verification protects confidential account information.

What records should I check before paying Williamson and Brown?

Check creditor, payment, prior collector, and bankruptcy records when applicable.

When should I contact Consumer Rights Law Firm PLLC about Williamson and Brown?

Consider legal review when the account history or collection activity conflicts with your records.

Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.

Disclaimer: The information contained in these articles is provided for general informational and educational purposes only and should not be construed as legal advice. Reading or relying on this content does not create an attorney-client relationship with our firm. Because every legal matter is unique, you should consult a qualified attorney regarding your specific circumstances before making any legal decisions.