If you believe repeated calls, letters, or voicemails are connected to Strategic Recovery Group, the safest first move is usually to slow the process down, shift everything to writing, and verify the claim with documents before you discuss payment or share sensitive details.
This guide explains what reliable public listings show about the name, why consumers might receive contact, what Strategic Recovery Group Harassment could look like in practice, and how to build an evidence file that supports a clear dispute or complaint if needed. It also includes a consolidated contact table and a Strategic Recovery Group Phone Number checklist to help you reduce spoofing risk.
Table of Contents
- Who Is the Strategic Recovery Group?
- Why is this debt collection contacting you?
- What Strategic Recovery Group Harassment Can Look Like
- Is This Breaking the Law?
- Public Listing and Status Notes
- Verified Addresses and Phone Numbers
- How to Stop Calls and Regain Control
- What Proof to Request to Verify the Account
- Payment Safety If the Balance Is Legitimate
- What to Do If the Balance Is Wrong, Too Old, or Not Yours
- What to Do If They Mention Legal Action
- FDCPA vs “Normal” Contact and Why It Matters
- What to Say on the Phone
- Build an Evidence File
- How to Spot Spoofing and Impersonation
- Payment, Settlement, and “Paid in Full” Language
- Get Help From Consumer Rights Law Firm PLLC
- Success Stories
- FAQs
Who Is the Strategic Recovery Group?
Strategic Recovery Group is a name that appears in more than one public listing, so identity verification matters. The Better Business Bureau (BBB) profile for ClearSpring Loan Services, Inc. lists Strategic Recovery Group as an “Alternate Name,” and states the company performs loan payment processing, collections, and loss mitigation on residential mortgages.
Why the name can be confusing
A separate BBB profile for Strategic Recovery Group in Idaho Falls, Idaho is marked “believed to be out of business,” and another BBB profile for Strategic Recovery Group LLC in Anaheim, California is also marked “believed to be out of business.”
That means the “right” entity may depend on what your letter says, what the account type is (for example, mortgage servicing vs another type), and which address/number appears on the notice.
Identity checklist
- Match the business name on your notice to a high-trust listing (BBB is a strong start).
- Match the mailing address on the notice to the address list below.
- Match the callback number to a publicly listed Strategic Recovery Group Phone Number entry in the table.
- If the caller refuses to provide a mailing address for disputes, that could indicate spoofing or a noncompliant process.
Why is Strategic Recovery Group Debt Collection contacting you?

Strategic Recovery Group debt collection contact may happen after an account is placed into a collections workflow or servicing escalation, depending on who owns or services the account. BBB’s ClearSpring profile explicitly describes “collections” as part of its services (in the mortgage context).
Common scenarios consumers report (these may apply depending on your situation):
- A mortgage-related servicing issue (payment processing, escrow changes, or past-due amounts) that you believe is incorrect.
- A balance you recognize but do not agree with due to fees, interest, or accounting disputes.
- A wrong-person or old-phone-number issue (outdated contact data).
- A third-party call you think is linked to a mortgage or credit account, but the caller is vague about the creditor or dates.
Your job is not to solve it live on the phone. Your job is to verify the claim in writing and compare it to your records.
What Strategic Recovery Group Harassment Can Look Like
Strategic Recovery Group Harassment usually describes contact that feels pressure-driven instead of documentation-driven. One call is not automatically unlawful, but a pattern might matter depending on who is calling and how they behave.
Examples that could indicate a problem:
- Multiple calls in a short window about the same alleged balance.
- Voicemails that sound urgent but do not clearly identify the creditor, account type, or key dates.
- Requests for payment before you receive written details.
- Threat-style language (“lawsuit,” “judgment,” “garnishment”) without paperwork.
- Contact that continues after you request communication in writing only.
If you believe the behavior is excessive, start documenting it. Your call log is often the fastest way to turn a feeling into something verifiable.
Call-frequency rule that may apply to debt collectors
Federal rules (Regulation F) state that a debt collector must not repeatedly or continuously call with intent to annoy, abuse, or harass, and it includes call-frequency presumptions (for example, more than seven calls within seven days, or calls within seven days after a telephone conversation about the debt).
Important: those provisions apply to “debt collectors” under the rule, not necessarily every original creditor or servicer in every scenario.
Is Strategic Recovery Group Breaking the Law?

Whether conduct violates the law depends on the facts, including who is calling (servicer, creditor, or third-party debt collector), what was said, and whether your situation fits FDCPA definitions. If you believe statements were misleading or the contact was harassing, it may be worth getting a written record and legal review.
Two federal frameworks that often matter:
- FDCPA (Fair Debt Collection Practices Act): Prohibits certain harassment/abuse and deceptive practices by debt collectors.
- Debt validation (15 U.S.C. § 1692g): Covers validation notice and dispute/verification concepts for debt collectors.
If you are unsure what category the caller falls into, a proof-first approach keeps you safer.
Public Listing and Status Notes
Public listings do not prove you owe a debt, but they can help you confirm identity and reduce spoofing risk.
- BBB’s profile for ClearSpring Loan Services lists Strategic Recovery Group as an alternate name and shows multiple locations plus phone numbers.
- BBB profiles for Strategic Recovery Group (Idaho Falls) and Strategic Recovery Group LLC (Anaheim) indicate BBB has information suggesting they are out of business.
- Several business directories list Dallas/Plano/Frisco/Irving addresses and phone numbers under a similar name. Directory entries can be outdated, so confirm against your notice and the higher-trust listings.
Verified Addresses and Phone Numbers

This section consolidates locations and numbers that appear in reputable public listings. Use it as an identity cross-check, not as proof of a debt.
A) Higher-trust listing: BBB profile where “Strategic Recovery Group” appears as an alternate name
BBB lists ClearSpring Loan Services, Inc. with multiple locations and includes Strategic Recovery Group as an alternate name.
| Listing context | Address (as listed) | Phone numbers (as listed) | Notes |
| BBB “headquarters” style entry (Dallas) | 18451 N. Dallas Parkway, Suite 100, Dallas, TX 75287-5206 | (972) 715-1000; (877) 457-0019; (866) 344-3314 | BBB also lists additional locations below and notes “Strategic Recovery Group” under alternate names. |
| BBB additional location (Orange, CA) | 505 City Parkway West, Suite 500, Orange, CA 92868 | Use the main/additional numbers above for cross-check | Address shown in BBB location list. |
| BBB additional location (Irving, TX) | 7880 Bent Branch Dr., Ste 150, Irving, TX 75063 | Use the main/additional numbers above for cross-check | Address shown in BBB location list. |
| BBB additional location (Frisco, TX) | 7668 Warren Parkway, Frisco, TX 75034 | Use the main/additional numbers above for cross-check | Address shown in BBB location list. |
| BBB mailing (P.O. Box) | PO Box 202646, Dallas, TX 75320-2646 | Use the main/additional numbers above for cross-check | Address shown in BBB location list. |
B) BBB listings marked out of business (use for fraud-prevention context)
| Listing name | Address (as listed) | Phone (as listed) | BBB status note |
| Strategic Recovery Group (Idaho Falls) | PO Box 52238, Idaho Falls, ID 83405 | (877) 745-7001 | BBB indicates it is believed to be out of business. |
| Strategic Recovery Group LLC (Anaheim) | PO Box 61026, Anaheim, CA 92803 | Not shown on the BBB page excerpt | BBB indicates it is believed to be out of business. |
C) Directory-only cross-check numbers (confirm against your notice)
These directory entries may help you compare what’s on your caller ID or letter, but they should not be treated as authoritative on their own.
| Directory listing | Address (as listed) | Phone (as listed) |
| YellowPages (Dallas) | 6606 Lyndon B Johnson Fwy, Dallas, TX 75240 | (469) 317-4100; “Extra phone” (972) 644-3314 |
| Cortera (Plano) | 6500 International Pkwy, Ste 1500, Plano, TX 75093-8235 | (972) 644-3314 |
| Chamber of Commerce (Frisco) | 7668 Warren Pkwy #325, Frisco, TX 75034 | (469) 828-4730 |
| Yellowbook (Dallas) | 6606 Lyndon B Johnson Fwy, Dallas, TX 75240-6533 | (972) 644-3314 |
How to Stop Strategic Recovery Group Calls and Regain Control
The fastest way to reduce Strategic Recovery Group stress is to set rules and create documentation, even if you are not yet sure which entity is calling.
Step-by-step workflow
- Let unknown calls go to voicemail and save the audio.
- Screenshot call logs (date, time, number).
- Use one sentence: “Please send me the details in writing.” Then end the call.
- Do not share sensitive data (SSN, bank info, employer, DOB) until you have written details that match your records.
- If calls are overwhelming, request “communication in writing only,” and keep a copy of your request.
If you believe the behavior fits Strategic Recovery Group Harassment, your goal is to preserve evidence and move the process into writing.
What Proof to Request to Verify the Account

Debt verification is how you turn pressure into facts. If the caller is a debt collector, FDCPA validation concepts may apply, including the right to dispute and request verification.
Ask for:
- The name of the creditor and the account type.
- The amount claimed with an itemized breakdown.
- Key dates (last payment date, charge-off or placement date if applicable).
- The basis for authority to collect (or proof of ownership if the debt was sold).
- A dispute address and written instructions.
Copy/paste request you can use
- “Please mail me the creditor name, account reference, and amount claimed.”
- “Please include an itemized statement showing how the amount was calculated.”
- “Please include the dates tied to the account and the basis for your authority to collect.”
- “Please provide the address and instructions for written disputes.”
If you think they cannot provide clear written details, it may be safer not to pay until you have documentation.
Payment Safety If the Balance Is Legitimate
If written paperwork matches your records and you decide to pay, treat payment as a controlled transaction.
Safer steps:
- Get the agreement in writing (paid-in-full vs settlement).
- Confirm where payment is applied (reference number, account identifier).
- Use traceable payment methods and keep receipts.
- Avoid unusual payment demands (gift cards, crypto, wire to an individual). Those could indicate fraud.
If you believe you are dealing with Strategic Recovery Group debt collection, insist on written terms before you send money.
What to Do If the Balance Is Wrong, Too Old, or Not Yours

Wrong-person and wrong-amount issues can happen. Keeping everything in writing is often the cleanest way to fix it.
If the debt is not yours
Dispute it in writing and state you may be the wrong person. Ask them to stop calling once they have your dispute.
If the amount is wrong
Request itemization and dispute specific fees or charges that do not match your documents.
If the account is old
Ask for the last payment date and the date of default in writing. If you are unsure about timing rules in your state, you may want advice before making any payment.
What to Do If Strategic Recovery Group Mention Legal Action
A voicemail is not proof of a lawsuit. Paperwork matters.
Do this immediately:
- Ask for the court name and case number (if one exists).
- Request written details mailed to you.
- If real court papers arrive, respond by the deadline.
If you believe the “legal action” language is being used to pressure you without documents, that could be worth reviewing with counsel.
FDCPA vs “Normal” Contact and Why It Matters

The Fair Debt Collection Practices Act (FDCPA) generally governs “debt collectors,” not all creditors or all servicers. That distinction can affect what rules apply and what documentation you should request.
If you are unsure which category your caller falls into, a proof-first approach helps in either case:
- You avoid accidental admissions.
- You force clarity on creditor identity and dates.
- You build a record if calls become excessive.
What to Say on the Phone
Short scripts reduce mistakes.
Use one:
- “I am not discussing this by phone. Please send me the details in writing.”
- “What mailing address should I use for a written dispute?”
- “If you believe I owe this, please provide written proof.”
Then end the call. Don’t explain finances. Don’t confirm the debt. Don’t agree to a payment plan on first contact.
If you are tracking Strategic Recovery Group Phone Number patterns across days, keep screenshots and voicemail files.
Build an Evidence File
An evidence file is a folder (digital or paper) that keeps you from guessing later.
Include:
- Call logs and screenshots.
- Voicemails (save audio if possible).
- Letters and envelopes (envelope can show mailing dates).
- Your written requests and any certified-mail receipts.
If you believe the conduct qualifies as Strategic Recovery Group Harassment, your call log plus written dispute trail can be crucial.
How to Spot Spoofing and Impersonation
Spoofing means a caller ID may show a real number even if the call is not coming from that business.
Red flags:
- Refusal to mail details.
- Demands for immediate payment.
- Threats of arrest or criminal consequences.
- Requests for unusual payment methods.
- Pressure to click a “pay now” link.
If you see these, pause and verify using written mail and the tables above, rather than trusting caller ID.
Payment, Settlement, and “Paid in Full” Language

Words change outcomes.
- Paid in full usually means the full amount was paid with no remaining balance.
- Settled often means a negotiated amount was paid that may be less than the claimed total.
- Payment plans should list dates, amounts, and what happens if a payment is late.
Before you pay, ask for a written statement showing the exact amount, reference number, and post-payment status.
Get Help From Consumer Rights Law Firm PLLC
Consumer Rights Law Firm PLLC helps consumers respond to Strategic Recovery Group debt-collection pressure with a proof-first plan. If you believe calls are excessive, identity details are unclear, or the balance seems wrong, the firm may review notices, voicemails, and credit reporting, then help you request validation, dispute inaccuracies, and reduce unwanted contact.
Consumer Rights Law Firm PLLC
133 Main Street, Second Floor, North Andover, MA 01845
Phone: +1 877-700-5790
Email: help@consumerlawfirmcenter.com
If court papers arrive, they can explain deadlines and options so you respond on time and avoid costly defaults.
Success Stories
Thank you so much for sharing your experience in such detail. We are truly grateful for your trust during such a difficult time. It means a great deal to hear that Matt was able to support you from the very beginning and that Kevin’s patience, guidance, and dedication helped bring clarity and relief to your situation.
We understand how overwhelming it can feel to be taken advantage of, especially while trying to keep a business running, and we are very glad that our team could step in without requiring any upfront costs and help you get the resolution you deserved. Knowing you felt supported, heard, and protected throughout the entire process is exactly what we strive for.
Your recommendation and kind words about our team mean so much. If you ever need anything in the future or have questions down the road, we are always here to stand by your side.
FAQs
1) Why am I getting calls about Strategic Recovery Group debt collection?
It may relate to a mortgage-servicing collections workflow or another claimed balance. Ask for written proof first so you can confirm the creditor, amount, and key dates before you respond.
2) What is a reliable Strategic Recovery Group Phone Number to call back?
Use the number printed on your letter and cross-check it against higher-trust listings like BBB. Caller ID can be spoofed, so do not rely on caller ID alone.
3) What is Strategic Recovery Group Harassment?
It may describe repeated or pressure-driven contact that you believe is excessive, misleading, or lacks documentation. Save voicemails and call logs and request everything in writing.
4) Can a debt collector call me more than seven times a week?
Rules can vary, but Regulation F includes call-frequency presumptions tied to “more than seven calls in seven days” and calls within seven days after a telephone conversation about the debt.
5) What should I do if the debt is not mine?
Dispute it in writing and state you may be the wrong person. Do not pay or share sensitive information until you receive documents that match your identity and records.
6) What proof should I request before paying?
Request the creditor name, itemized amount, key dates, and written authority to collect. If you believe the claim is real, written documentation still helps you avoid mistakes.
7) What if they threaten a lawsuit on the phone?
A threat is not proof. Ask for written details, and if court papers arrive, respond by the deadline. If you think the threat is pressure without paperwork, save the voicemail.
8) How do I reduce calls quickly?
Let calls go to voicemail, request written communication only, and keep a call log. If you believe the pattern is abusive, documentation can support escalation.
9) Could the caller be a scammer using a real number?
Yes, spoofing is possible. If the caller refuses to mail proof or demands unusual payment methods, pause and verify via written mail and reputable listings.
10) When should I contact the Consumer Rights Law Firm PLLC?
If you believe contact is excessive, the balance is wrong, you are the wrong person, or credit reporting agency looks inaccurate, a review of notices and call logs may clarify options quickly.



