Getting a call, letter, or voicemail from Statewide Collection can feel time-sensitive – especially if the message hints at “collections,” “verification,” or a deadline. The safest move is not to argue or pay on the phone. Your safest move is to demand written details first, then compare them to your own records and credit reports.
This guide covers what public business listings show about Statewide Collection, why consumers typically hear from a statewide collection agency, and how to handle contact in a proof-first way – including what to do if the balance looks wrong.
Table of Contents
- Who Is Statewide Collection?
- Why Does Contact You?
- What Harassment Can Look Like
- Is Breaking the Law?
- Public Complaint and Review Patterns
- Statewide Collection Contact Information
- How to Stop Collection Calls
- What Proof to Request to Verify the Debt
- Payment Safety: If the Debt Is Legitimate
- What to Do If the Debt Is Wrong, Too Old, or Not Yours
- How to Handle Local Tax Letters and Similar Balances
- What to Do If They Mention Legal Action
- FDCPA vs Normal Collection Contact
- What to Say on the Phone
- Build an Evidence File
- How to Spot Spoofing and Impersonation
- Payment and “Paid in Full” Language
- Get Help With Harassment
- Success Stories
- Common Questions About
Who Is Statewide Collection?
Statewide Collection is a California-based collections business with multiple office locations and phone lines listed in public directories. A Better Business Bureau profile lists the legal business name and shows multiple addresses and contact numbers associated with the company.
Public directory listings also describe operations through local “bureau” channels (for example, in Northern California cities), and describe collection work across different account types, including commercial, medical, and government-related placements (depending on the local bureau and the account class).
Identity checklist (use this before you talk money):
- Match the business name on your letter to the BBB listing and to the envelope return address.
- Match the phone number on the notice to the phone list below. If the caller refuses to give a mailing address for disputes, stop the call and treat it as high-risk impersonation.
Why Does Statewide Collection Contact You?

Statewide Collection usually contacts consumers after an account is placed with a third-party collector. That placement can happen when a creditor decides an account is past due, when a balance is disputed but unresolved, or when a record is old and gets moved into recovery.
Common scenarios consumers see:
- A balance you recognize but forgot (or believed was already handled)
- A service-related bill (including medical) that changed after insurance adjustments or billing corrections
- A local or public balance routed through a collection bureau channel (fees, citations, or other public accounts can be routed this way)
- A wrong-person or old-phone-number issue (mixed files, outdated contact data)
Your job is not to “fix it live.” Your job is to verify the claim on paper.
What Statewide Collection Harassment Can Look Like
Statewide Collection harassment concerns generally show up when contact becomes pressure-driven instead of documentation-driven. Harassment is usually a pattern – repeated calls, repeated voicemails, or repeated demands – not one conversation.
Examples consumers often describe:
- Multiple calls in the same day about the same alleged balance
- Voicemails that sound urgent but do not clearly explain the creditor or dates
- Payment pressure before you receive written validation
- Threat-style language (lawsuit, garnishment, frozen bank account) without any paperwork to back it up
Federal rules include a call-frequency presumption tied to a specific debt: calls placed more than seven times within seven consecutive days about a particular debt are presumed to violate the rule, and after a “telephone conversation” about the debt, another call attempt within seven days is also presumed to violate.
If your call log shows that kind of pattern, save it.
Is Statewide Collection Breaking the Law?
A collector like Statewide Collection can legally request payment, but certain conduct can become unlawful or non-compliant depending on the facts – especially if the contact is frequent, misleading, or aimed at the wrong person.
Regulation F (which implements parts of the FDCPA) specifically addresses repeated or continuous calls intended to harass, and includes the call-frequency presumptions above.
Document these risk signals:
- Repeated or continuous calls that appear designed to annoy or pressure
- Failure to meaningfully identify the caller and the purpose of the call
- Refusal to provide a dispute address or to send details in writing
- Contact that continues after you request a channel restriction (for example, “mail only”)
- Wrong-party collection (you are not the debtor) that continues after you notify them
If you are unsure, do not debate. Shift to written proof.
Public Complaint and Review Patterns

Public complaint sites do not prove violations by themselves, but they can highlight why “proof first” matters.
On the BBB profile for Statewide Collection, the complaint snapshot shows a small number of complaints reported over the last three years, with none shown in the most recent 12-month window on that snapshot page.
The BBB profile also shows that the business is listed under collections/agencies and includes multiple office addresses and phone lines used to help consumers confirm identity.
Directory listings like Yellow Pages also describe the company as a collection bureau operation with local bureau names.
Use those listings as identity checks – not as “proof you owe.”
Statewide Collection Contact Information
Many people search “Statewide Collection Phone Number” because scammers spoof caller ID. Use the contact info from your letter first. If you need a cross-check, public listings show multiple numbers and addresses for this business.
Phone numbers shown in public listings
- (800) 797-5556
- (530) 895-7500
- (530) 241-3006
- (707) 442-9371
- (916) 586-8400
- (707) 441-8401
Addresses shown in public listings
- 589 East Ave, Chico, CA 95926
- 2150 Harvard Park Dr, Eureka, CA 95501
- 410 Trinity St, Eureka, CA 95501
- PO Box 993966, Redding, CA 96099
| Category | Public listing details |
| Business listing source | Better Business Bureau profile |
| Example main line | (800) 797-5556 |
| Example regional lines | (530) 895-7500; (707) 442-9371 |
| Example address | 589 East Ave, Chico, CA 95926 |
Important: collectors may rotate outbound numbers, and scammers can spoof real ones. Written verification is still the safest check.
How to Stop Statewide Collection Collection Calls
If Statewide Collection calls are affecting your day, the goal is control and documentation. Try this workflow:
- Let unknown calls go to voicemail. Save the audio and screenshot call logs.
- Use one sentence on the phone: “Send me the details in writing.” Then end the call.
- Do not share sensitive data (SSN, bank info, employer, date of birth) until you have a written notice that matches your records.
- Build a call log: date, time, number, and a one-line summary of what was said.
- Limit channels: if phone calls are overwhelming, request mail-only communication and keep a copy of your request.
This creates a record whether the debt is real, wrong, or a scam.
What Proof to Request to Verify the Debt
Debt validation is the fastest way to turn pressure into facts. Ask for:
- Original creditor name and the account type
- Amount claimed with an itemized breakdown (principal, interest, fees)
- Key dates (service date, charge-off/placement date, and last payment date if they have it)
- The collector’s authority to collect (or ownership proof if the debt was sold)
- The dispute address and the department handling the file
If the collector cannot provide clear written details, do not pay “just to stop calls.”
A practical validation checklist (copy/paste)
- “Please mail me the name of the original creditor and the amount claimed.”
- “Please include an itemized statement showing how the amount was calculated.”
- “Please include the dates tied to the account and the basis for your authority to collect.”
- “Please provide the address and instructions for written disputes.”
Payment Safety: If the Debt Is Legitimate
If the paperwork matches your records and you decide to pay, treat payment as a controlled transaction – not an emotional reaction.
Safer payment steps:
- Get the agreement in writing (paid-in-full vs settlement, and what will happen next).
- Confirm where the payment goes: which account number/reference, and how it will be applied.
- Use traceable methods (card, ACH through a known portal, or a check) and keep receipts.
- Avoid unusual payment demands (gift cards, crypto, or wire to a personal name). Those are common scam tells.
- Keep proof for your credit file: receipts, letters, and any settlement terms.
If you cannot get the terms in writing, pause.
What to Do If the Statewide Collection Debt Is Wrong, Too Old, or Not Yours

A wrong debt problem is common – and solvable – if you keep it in writing.
If the debt is not yours:
- Dispute it in writing and state you are the wrong person.
- Do not provide extra personal details beyond what is needed to identify the file.
- Ask them to stop calling once they have your dispute.
If the amount is wrong:
- Demand an itemized breakdown and compare it to original statements.
- Ask whether the balance includes interest or fees and where those numbers come from.
- Dispute specific line items, not just “the whole thing.”
If the debt is old:
- Ask for the date of last payment and the date of default in writing.
- Do not restart the clock by making a payment “just to see.”
- If you are unsure about your state’s statute of limitations, get advice before you pay.
How to Handle Local Tax Letters and Similar Balances
Some collection bureaus handle local or government-related placements. If your notice looks like a city/county/public balance:
- Request the issuing agency name (not just “government debt”)
- Ask for an itemized statement separating base amount from fees
- Check whether the original agency has its own portal that shows the balance (type the address yourself – do not click a text link)
Public balances can involve different rules than credit cards, so verification matters even more.
What to Do If Statewide Collection Mention Legal Action

If a Statewide Collection caller mentions “lawsuit,” “judgment,” or “garnishment,” treat it as a signal to slow down and demand paperwork.
Do this immediately:
- Ask for the court name and case number (if one exists)
- Request written details mailed to you
- If you receive real court documents, respond by the deadline – ignoring paperwork is where people get hurt
A voicemail is not proof of a lawsuit. Paperwork is.
FDCPA vs Normal Collection Contact
The line between “allowed contact” and “harassment” is usually about frequency, disclosure, and whether the collector is trying to pressure you without giving details. Regulation F also defines “telephone call,” “telephone conversation,” and “meaningful disclosure,” and it includes the call-frequency presumptions used for compliance analysis.
| Example behavior | Why it matters | What to do |
| Calls placed repeatedly about the same debt in a short window | May trigger the call-frequency presumption depending on the count and timing | Save call logs and voicemails; request mail-only contact |
| Caller won’t identify the creditor or purpose | Lack of meaningful disclosure can be a red flag | End the call; request written details |
| “Pay today or you’ll be sued” with no paperwork | Threat language without documents often signals pressure tactics | Ask for the claim in writing and watch for real court service |
| A respectful call that identifies the creditor and offers to mail validation | Typical lawful collection contact | Verify in writing before you pay |
What to Say to Statewide Collection on the Phone
If you answer, keep it short. The goal is to stop improvising and force the process into writing.
- “I am not discussing this by phone. Send me the details in writing.”
- “What mailing address should I use for a written dispute?”
- “Do not call my workplace.” (If applicable)
- “I’m requesting communication in writing only.”
Then end the call. Do not explain your finances. Do not confirm the debt. Do not agree to a payment plan on the first contact.
Build a Simple Evidence File (So You Are Not Guessing Later)
Most people lose leverage because they do not keep records. Create one folder (paper or digital) and include:
- Call log: date, time, number, and notes (one line each).
- Voicemails: save the audio file if possible.
- Letters/envelopes: keep the envelope because it can show the mail date and return address.
- Screenshots: caller ID, texts, and missed-call history.
- Your response copies: validation request, dispute letter, and certified mail receipts if you send them.
Even if you never file a complaint, good records reduce stress because you can see the pattern clearly.
How to Stop Spoofing and Impersonation Calls

Even when a real agency like Statewide Collection exists, scammers can pretend to be them. Spoofing means the caller ID can show a familiar number even when the call is coming from somewhere else. Use behavior-based checks:
- The caller demands immediate payment and refuses to mail details.
- They ask for unusual payment methods (gift cards, crypto, wire to an individual).
- They threaten arrest or claim you will be jailed for nonpayment.
- They become hostile when you ask for a mailing address or written validation.
- They send a “pay now” link by text and pressure you to click immediately.
If you see these signs, do not share personal information. End the call, keep the voicemail/text as evidence, and rely on written mail to confirm whether the account is real. If you already gave information, change passwords and consider placing a fraud alert with the credit bureaus.
Payment, Settlement, and “Paid in Full” Language
If you choose to resolve the balance, words matter.
- Paid in full usually means the full amount was paid, with no remaining balance.
- Settled usually means a negotiated amount was paid that may be less than the claimed total.
- Payment plans should always list the dates and amounts, and what happens if a payment is late.
Before you send money, ask for a written statement showing (1) the account reference, (2) the exact amount to be paid, and (3) what the account status will be after payment. If they cannot put the terms in writing, pause.
Get Help With Harassment
Consumer Rights Law Firm PLLC helps consumers respond to Statewide Collection debt-collection pressure with a proof-first plan. If calls or letters feel excessive, confusing, or aimed at the wrong person, the firm can review notices, voicemails, and credit reports, then help you request validation, dispute inaccuracies, and keep communication in writing. They can draft dispute letters and help you organize records so the collector must answer quickly with specific documents. They may also evaluate whether the facts support FDCPA, Telephone Consumer Protection Act, or FCRA claims.
Consumer Rights Law Firm PLLC Contact
- Address – 133 Main Street, Second Floor, North Andover, MA 01845
- Phone: +1 877-700-5790
If court papers arrive, they can explain deadlines and options so you respond on time and avoid costly defaults.
Success Stories
I reached out needing help. Scott contacted me right away and reassured me everything was going to be ok. And took care of all my worries. He was an amazing help and I’m grateful for his service. And they guaranteed I would not have to pay a dime. Very thankful.
Your recommendation and trust mean a lot to us. If you ever need help again or have questions in the future, we are always here for you.
“Common Questions About Statewide Collection
1) Why is the Statewide Collection calling me?
They may be contacting you about an alleged past-due balance placed with them by a creditor or agency. Ask for written validation so you can confirm the creditor, amount, and dates.
2) Is this a statewide collection bureau or a scam call?
Public listings show Statewide Collection as a collection business with multiple listed offices and phone lines.
Scams still happen, so do not pay until you have written proof that matches your records.
3) What is Statewide Collection harassment?
Statewide Collection harassment generally means contact that feels excessive, misleading, or designed to rush you before you receive proof. Keep a call log and shift to written validation.
4) Can they call me every day?
Rules focus on patterns and intent. Regulation F describes call-frequency presumptions tied to calls made about a particular debt within seven consecutive days.
5) What if the debt is not mine?
Dispute it in writing, state you are the wrong person, and do not pay.
6) What if I already paid?
Request a written receipt and written confirmation of how the payment will be applied (paid in full vs settlement). Keep copies.
7) Can they report to credit bureaus?
Some debts can be reported. If reporting is inaccurate, you can dispute it and keep proof of your dispute.
8) How do I reduce calls fast?
Stop discussing details by phone, request validation in writing, and limit communication channels.
9) Where can I verify public business details?
The BBB profile lists addresses and phone lines used to help confirm identity.



