Professional Account Services Inc harassment concerns usually come up when calls feel repetitive, the debt details are unclear, or you’re pressured to pay before you receive anything in writing. The safest first step is an identity check, because “Professional Account Services Inc” is commonly confused with similarly named agencies.
This guide covers (1) the Franklin, Tennessee collector listed by BBB as PASI, Inc. and (2) the Terre Haute, Indiana operation branded as PAS on the CCB-PAS site—because consumers often see both names in searches and caller ID results.
Table of Contents
- Who Is PASI Inc?
- Why Does PASI Inc Contact You?
- What PASI Inc Harassment Can Look Like
- Is PASI Inc Breaking the Law?
- Lawsuits Against Professional Account Services Inc
- Contact Information
- How to Stop Collection Calls
- What Proof to Request to Verify the Debt
- How to Handle Local Tax Letters
- What to Do If They Mention Legal Action
Who Is Professional Account Services Inc?
Professional Account Services Inc most commonly refers to a third-party debt collector, but the name is used in multiple listings—so you need to match the exact company identity before you respond.
Two entities show up prominently in public business listings:
- Professional Account Services, Inc. (PASI) listed by BBB in Franklin, Tennessee.
- PAS (Terre Haute, Indiana) shown on the CCB-PAS site with separate phone numbers and a Terre Haute address.
If your letter or caller ID does not match the verified contact details in the Contact Information section below, treat it as a verification issue and avoid sharing sensitive identifiers on inbound calls.
Why Does Professional Account Services Inc Contact You?
Professional Account Services Inc typically contacts consumers to collect an alleged past-due balance placed with them by another business (often medical and other consumer accounts, depending on the collector).
Common triggers include:
- A balance that an original creditor or service provider placed with a collector
- A billing dispute that was not resolved before placement
- An address or identity mismatch that could indicate wrong-party contact
- A debt that is being pursued through a call campaign rather than mail-first outreach
If you do not recognize the account, your best next step is to request written validation before discussing payment.
What Professional Account Services Inc Harassment Can Look Like
What to Do If a Collection Agency Is Pressuring You to Pay an Old, Out-of-Statute Debt?
Professional Account Services Inc harassment concerns usually involve pressure without documentation, repeated calls, or urgency that arrives before clarity.
Examples that could indicate improper pressure (depending on the facts):
- Calls continuing after you request written details first
- Voicemails that demand payment but do not identify the creditor
- Reps pushing “same-day payment” before sending an itemized breakdown
- Contact that keeps changing numbers, leaving you unable to confirm who is calling
Under Regulation F, repeated calling patterns are evaluated by frequency and by the overall effect of communications across channels.
Is Professional Account Services Inc Breaking the Law?
If you believe the calls are designed to wear you down, the conduct may violate the Fair Debt Collection Practices Act (FDCPA) depending on what was said, how often contact occurred, and whether required disclosures were provided.
Key legal guardrails that often matter in real cases:
- Harassment/abuse standard: communications whose natural consequence is to harass, oppress, or abuse can be prohibited.
- Call-frequency presumptions (Regulation F): a collector is generally presumed to comply with the call-frequency rule if they do not call more than 7 times within 7 consecutive days about a particular debt and do not call again within 7 days after a conversation about that debt (subject to specific exclusions).
This does not mean every annoying call is illegal. It means your documentation (call log + voicemails + letters) is what determines whether conduct might cross the line.
Lawsuits Against Professional Account Services Inc
Professional Account Services Inc has been referenced in publicly available litigation and settlement materials, which can help consumers understand the kinds of allegations that sometimes arise in collection campaigns.
Archavage settlement notice (PASI)
A long-form class settlement notice states the case involved allegations about how PASI attempted to collect certain unpaid medical bills, including allegations that PASI pretended to be the medical facility in calls (allegations are not findings).
Archavage v. Professional Account Services, Inc.
Public docket listings and a memorandum opinion exist for Archavage v. Professional Account Services, Inc. in the U.S. District Court (M.D. Pa.).
Use collection lawsuits as pattern-recognition tools—not as proof that your specific situation is unlawful.
Contact Information
Use the contact details that match your notice. If you see a mismatch, pause and verify.
Verified listings
| Entity / Listing | Address | Phone numbers shown publicly | Source |
| Professional Account Services, Inc. (PASI) – Franklin, TN | 4000 Meridian Blvd, 1st Floor PASI, Franklin, TN 37067 | 800-755-5152 (BBB “stop calls” note), plus (615) 465-8500, (866) 450-0044 | BBB profile |
| PAS – Terre Haute, IN (CCB-PAS site) | 525 S. 4th St., Terre Haute, IN 47807 | (812) 235-8648, (800) 364-9962 | CCB-PAS site |
Professional Account Services Inc phone number searches often surface both sets. Match the address first.
How to Stop Collection Calls
To slow the contact quickly, stop live phone back-and-forth and force written communication.
- Let calls go to voicemail
Save voicemails; they may become evidence if conduct escalates. - Send a written “contact in writing only” request
If you think the contact is excessive, you can request limits on communication channels. Regulation F also addresses honoring requests not to use a specific medium (like phone calls). - Use the verified number to call back (optional)
Only call back using a verified listing from the table above—never the number that just called you. - Keep a basic log
- Date/time
- Number used
- Whether a voicemail was left
- What was demanded (payment, threats, etc.)
What Proof to Request to Verify the Debt
A validation request is how you turn pressure into proof. Ask for:
- Creditor/client name (who claims you owe the debt)
- Amount claimed + itemization (principal, fees, interest)
- Account reference number used in their system
- Documentation showing the debt is connected to you
- Documentation showing the collector is authorized to collect
If they refuse to provide this information and continues demanding payment, it may raise concerns addressed in Can a debt collector lie to me?, and you may need to escalate the dispute in writing or consider legal help.
How to Handle Local Tax Letters
If the letter claims a local tax balance, treat it as an identity-and-jurisdiction verification event before you pay.
Request, in writing:
- The taxing authority name and contact details
- Tax type and the year(s) covered
- Prior billing address used
- Breakdown of penalties/fees
- Proof the collector is authorized by that specific authority
If any of those details are missing or inconsistent, the demand might be a wrong-party collection attempt or a scam impersonation.
What to Do If They Mention Legal Action
Real lawsuits come with court paperwork, not just voicemail urgency.
If you receive a threat without documents:
- Ask for the claim details in writing (creditor, amount, basis)
- Do not admit the debt on the phone
- Keep copies of everything—issues discussed in Can a debt collector send a fake summons?
If you receive actual court papers:
- Do not ignore deadlines
- Consider consulting counsel promptly, because timing can determine outcomes.
Get Help With Harassment
If you believe Professional Account Services Inc harassment has crossed the line, legal support may help you move the situation from pressure to proof. A consumer rights attorney can review your call pattern, voicemails, and letters, then identify whether the conduct may violate the FDCPA (harassment or misleading statements), the Telephone Consumer Protection Act (TCPA) (illegal robocalls or calls to the wrong number), or the FCRA (inaccurate credit reporting) depending on the facts.
Legal counsel can also take practical steps that often reduce contact quickly, including sending written validation demands, restricting communications to writing, challenging wrong-party collections, and escalating disputes with supporting documentation. If the collector continues calling after clear written requests, threatens consequences without proper basis, or reports inaccurate information, an attorney can help you decide whether a formal complaint, negotiation, or legal action is the most efficient next step.
Consumer Rights Law Firm PLLC
133 Main Street, Second Floor, North Andover, MA 01845
Phone: +1 877-700-5790
Email: help@consumerlawfirmcenter.com
They can help you evaluate whether conduct may violate the FDCPA/TCPA/FCRA depending on the facts, and help you decide on complaints, disputes, or legal action.
Success Stories
- “Trust me when I say consumer rights law firm PLLC is the best law firm I’ve dealt with so far’ I guarantee you won’t be disappointed,, please give them a call if you ever need to,and Mathew is a great help and good personality.”
- “I am thrilled to share my exceptional experience with Scott and the consumer rights law team. Their commitment to resolving my credit issue was unparalleled. From assuring no fees to ensuring the removal of the fraudulent account, their promises were not only met but exceeded. Scott’s guarantee of results was not just rhetoric; they not only recouped damages but went above and beyond, securing the maximum compensation possible. If you’re seeking to remove harmful and inaccurate accounts, I wholeheartedly recommend working with them for unparalleled expertise and results.”
- “I would HIGHLY RECOMMEND this firm!!! Consumer Rights Law Firm is the best if you are being harassed by a debt collector. This is my first time working with them and I have been treated with the upmost respect. They do guarantee that there is no out of pocket costs IN WRITING and that is definitely the truth! I didn’t have to pay out of pocket for their services. They were so responsive and answered all my questions!!!!”
Common Questions About PASI Inc
Why is PASI Inc calling me?
They may be trying to collect an alleged debt placed with them by a business or provider. If you think the debt is unfamiliar, request written validation before discussing payment.
What is Professional Account Services Inc harassment?
It usually means repeated pressure, confusing or missing details, or contact that feels excessive. If you believe the natural effect is intimidation, it could potentially violate federal rules depending on facts.
What is the PASI Inc phone number?
BBB lists PASI (Franklin, TN) with a “stop calls” number 800-755-5152 and additional numbers. The Terre Haute “PAS” listing shows (812) 235-8648 and (800) 364-9962.
What is the Professional Account Services Inc website?
Websites vary by entity and department. Use the website printed on your letter, and verify it matches the address/phone in the contact table before entering payment details.
How do I make a PASI Inc payment safely?
Pay only after you receive written proof and can match the creditor, balance, and account number to your records. Avoid gift cards, crypto, or wire demands—those could indicate impersonation.
Is Professional Account Services Incorporated a scam?
One entity is BBB-listed, and another “PAS” listing exists in Indiana. That said, scams can impersonate real collectors, so verification is essential before sharing personal information.
Can they call me every day?
Regulation F describes call-frequency presumptions, including the “7 calls in 7 days” concept tied to a particular debt, with additional rules depending on conversations and exclusions.
What if the debt is not mine?
Dispute it in writing and request validation. If the collector cannot document the match, the account could be wrong-party or incorrectly attributed.
Can Professional Account Services Inc sue me?
Collectors can sue on some debts, but a lawsuit comes with court documents and deadlines. If you receive papers, respond on time; if you only receive threats, demand written clarification.
How can Consumer Rights Law Firm PLLC help?
They can review your letters and call pattern, draft validation and channel-restriction letters, and advise whether conduct might violate Fair Debt Collection Practices Act/TCPA/FCRA depending on the evidence.
