Stop Glenn Associates Phone Harassment!
Is Glenn Associates harassing you with constant phone calls? Do they threaten to take legal action or garnish your wages? Are they calling you at all hours or several times a day? Are they telling your family and neighbors that you owe a debt? If so what they are doing is illegal and needs to stop. You have the legal right to stop their phone harassment. If a collection agency violates the FDCPA, you may be eligible to receive up to $1000.00 in statutory damages, along with covering your attorney fees. In some cases, a debtor sued a collection agency for harassment or violations, and the district court determined liability under the Massachusetts Consumer Protection Act.
The Fair Debt Collection Practices Act, also known as the FDCPA, protects consumers’ rights in the context of debt collection. In other words, debt collectors must adhere to a certain set of rules when they are pursuing consumers who owe money. Consumers must be properly notified of the debt and have the right to dispute it, and courts require proof of both the debt and the collection agency’s conduct. If a collector violates the FDCPA, you can sue the collector in court. The law allows consumers who have been victims of harassment from debt collectors to get the calls to stop in addition to recover statutory damages of up to $1,000, plus attorney fees and court costs. Filing a complaint or lawsuit may involve alleging violations of debt collection laws, and recent court decisions in July have provided further guidance (emphasis added) on what constitutes harassment.
Are They a Scam?
According to the Better Business Bureau website, They have been in business since 1969. Read more here: Glenn Associates Better Business Bureau.
What is Glenn Associates?
Glenn Associates specializes in consumer and commercial collection services. Their practice of making multiple telephone calls within a short period can violate regulations if it results in excess communications. Glenn Associates, LLC, is often hired by a creditor to collect debts, but regulations only permit creditors to initiate two such communications with a debtor within a seven-day period. Even if the number identified is not answered or no message is left, these calls can still count toward this limit. Courts have found that Glenn Associates leaving repeated calls, even without conveying information directly or obtaining a successful transmittal, may still constitute initiation of communication and violate the law. If Glenn Associates is unable to reach the debtor or is indirectly conveying information through caller ID, these attempts may still be considered communications under the law. In one case, Glenn Associates indirectly conveyed information by repeatedly calling Mr. [example], and such practices have been found to be harassment. Glenn Associates, LLC, must comply with these regulations, and paying a debt does not exempt a debtor from protection against harassment. The law is designed to prevent initiating communication meaningless attempts, focusing on limiting excess contact, not just successful transmittal.
Address: 155 West Street, Suite 10 Wilmington, MA 01887-6010
Phone: (978) 752-2300
Fax: (978) 988-1369
Understanding Debt Collectors
Debt collectors, like Glenn Associates, are a central part of the debt collection process. When a consumer falls behind on payments, creditors often turn to a collection agency to recover the outstanding debt. Glenn Associates operates as a third-party collection agency, meaning they are hired by creditors to collect debts on their behalf. Their methods can include phone calls, letters, and other forms of communication aimed at recovering what is owed.
However, debt collectors are not free to use any means necessary. Both federal and state laws, such as the Fair Debt Collection Practices Act (FDCPA) and Massachusetts debt collection regulations, set strict guidelines for how debt collectors must conduct themselves. These fair debt collection practices are designed to protect consumers from harassment, unfair treatment, and deceptive acts. For example, debt collectors are prohibited from using obscene language, making threats they cannot legally carry out, or repeatedly calling a debtor in a way that constitutes harassment.
A key case highlighting these protections is Brent Watkins v. Glenn Associates, Inc. In this case, the court found that Glenn Associates’ repeated calls to a debtor’s voicemail—even when no message was left—counted as initiating communication under Massachusetts debt collection law. This means that even unsuccessful attempts to reach a debtor by phone can be considered a form of contact, and excessive calls may violate the law. In Massachusetts, collection agencies are not allowed to initiate more than two telephone communications with a debtor within a seven-day period. This rule is in place to prevent the kind of relentless calling that can make life miserable for consumers.
If a debt collector crosses the line—by calling too often, using abusive language, or otherwise violating fair debt collection practices—consumers have the right to take action. You can file a complaint with the Federal Trade Commission (FTC) or the Massachusetts Attorney General’s office. In some cases, you may be able to sue the debt collector in court to recover damages and stop the harassment.
Understanding your rights is the first step to protecting yourself from unfair debt collection practices. Here are some key terms to know:
- ➡️ Fair debt collection practices: The rules that debt collectors must follow, including those in the FDCPA and Massachusetts debt collection regulations.
- ➡️ Debt collectors: Individuals or companies, like Glenn Associates, hired to collect debts from consumers.
- ➡️ Collection agency: A business specializing in debt collection for creditors.
- ➡️ Massachusetts debt collection regulations: State laws that, among other things, limit debt collectors to two telephone communications with a debtor in any seven-day period.
- ➡️ FDCPA: The federal law that prohibits unfair, deceptive, or abusive debt collection practices.
- ➡️ Initiating communication: Any attempt by a debt collector to contact a debtor, including phone calls and voicemails.
- ➡️ Harassment: Excessive or abusive contact, such as repeated calls or the use of obscene language.
- ➡️ Deceptive act: Any misleading or dishonest behavior by a debt collector.
By knowing these terms and your rights, you can better navigate the debt collection process and ensure that debt collectors, including Glenn Associates, treat you fairly and within the law. If you believe your rights have been violated, don’t hesitate to seek help and hold the collection agency accountable.
Glenn Associates Phone Harassment Examples
If they engage in any of the following tactics, you may have a case:
- ➤ Using profanity or abusive language
- ➤ Calling you before 8:00 a.m. or after 9:00 p.m.
- ➤ Calling you multiple times per week
- ➤ Talking to others about your debt
- ➤ Calling your workplace
- ➤ Threatening to sue you, harm you, or destroy your credit
- ➤ Telling you or anyone else that you’ve committed a crime
- ➤ Calling repeatedly for the wrong person
- ➤ Failing to notify you of your right to dispute the debt
- ➤ Trying to collect more than legally allowed
- ➤ Using aggressive tactics, such as threatening language or making multiple phone calls in a short period
Known Glenn Associates Collection Call Numbers
Are you receiving any harassing phone calls from any of the following numbers?
📱 (978) 752-2300
If the answer is yes, then you are receiving calls from a known Glenn Associates number. Even if you do not answer, the number identified on your caller ID can be used as evidence of communication attempts by Glenn Associates, as unsuccessful attempts and telephone calls where a number is identified may still be considered valid communications under debt collection laws. The list above is not all the numbers that Glenn Associates uses. The calls can be from different phone numbers and it still be Glenn Associates calling you. Contact our office right away so we can start the process to stop them from calling you illegally. Above all, no one should live with harassment!
Complaints Filed by Debtors Against Glenn Associates
The following is a sample list of complaints filed by debtors against Glenn Associates in district court, often involving the filing of lawsuits for alleged harassment or violations. These cases can be found on Pacer.gov.
- 📋 1:16-cv-03023-JFM Jones v.
- 📋 8:16-cv-02318-DKC Gross v.
- 📋 1:16-cv-00086-RL-SLC Bell v.
- 📋 1:12-cv-00571-JEJ Roe v.
- 📋 1:10-cv-00555-MCA-ACT Perez v.
CONSUMER RIGHTS LAW FIRM, PLLC
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact our office to begin the process to stop the Glenn Associates harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.
If you are interested in learning more about how to safeguard yourself and prevent even more harassment from Glenn Associates , call us at 877-700-5790.
Success Stories
🏆 This firm will not disappoint! Scott does not sleep, I’m convinced of it. You can text/call about the issues you’re facing and you will always get a quick response. They’re handling multiple cases with resolutions for me already. I was afraid to try thinking nothing would come of it or an attorney trying to sell pipe dreams, I was wrong. This is the one to try. They will stop the harassment.
🏆 I can’t believe how friendly and fast Matt acted on my behalf. The collection calls stopped quickly and my debit for that card is GONE. The firm got the card company to forgive my balance and even pay their fees. I didn’t have to pay anything. The best call I could have made. Thank you
🏆 Had a scammer call me today trying to scam me out of almost $3k for a past bill for my ex-husband. After calling and emailing me all afternoon with the demand I pay it I contacted the Consumer Rights Law Firm for guidance. I received quick and helpful advice which confirmed my suspensions that it was a scam. Thank you for your quick and reassuring advice!
Frequently Asked Questions
Q1: Who is Glenn Associates, and why are they contacting me?
A: Glenn Associates is a debt collection agency that contacts consumers to recover outstanding debts. If you’re receiving calls or letters from them, it’s likely related to a debt they claim you owe.
Q2: Is Glenn Associates allowed to harass me with repeated calls?
A: No. Under the Fair Debt Collection Practices Act (FDCPA), debt collectors like Glenn Associates are prohibited from making repeated, excessive, or abusive calls.
Q3: Can I stop Glenn Associates from contacting me?
A: Yes. You can send a written cease-and-desist letter asking Glenn Associates to stop contacting you. Once they receive it, they may only contact you to confirm they will stop or to inform you of legal action.
Q4: What should I do if Glenn Associates is threatening legal action?
A: If you receive legal threats from Glenn Associates, demand written verification of the debt. If they cannot provide it or continue to threaten without intent, it may be a violation of the FDCPA.
Q5: How can I dispute a debt claimed by Glenn Associates?
A: You have the right to dispute the debt in writing within 30 days of first contact. Glenn Associates must then provide proof of the debt before continuing collection efforts.
Q6: Can Glenn Associates contact me at work or call my family?
A: Debt collectors like Glenn Associates cannot discuss your debt with anyone except you, your spouse, or your attorney. They also cannot contact you at work if you inform them it’s not allowed.
Q7: Can I sue Glenn Associates for debt collection harassment?
A: Yes. If Glenn Associates violates your rights under the FDCPA or TCPA, you may be entitled to compensation. A consumer protection attorney can guide you through this process.
Q8: What kind of damages can I recover if Glenn Associates breaks the law?
A: You may recover up to $1,000 in statutory damages, actual damages, and attorney’s fees under the FDCPA. TCPA violations may add $500–$1,500 per illegal robocall.
Q9: Does Glenn Associates report debts to credit bureaus?
A: Yes. Glenn Associates may report unpaid debts to credit bureaus, which can affect your credit score. You have the right to dispute inaccurate information with the bureaus.
Q10: Who can help me deal with Glenn Associates harassment?
A: Consumer Rights Law Firm PLLC helps consumers stop harassment from Glenn Associates and other debt collectors. They offer free consultations and legal support to protect your rights.