Stop Glenn Associates Phone Harassment!
Is Glenn Associates harassing you with constant phone calls? Do they threaten to take legal action or garnish your wages? Are they calling you at all hours or several times a day? Are they telling your family and neighbors that you owe a debt? If so what they are doing is illegal and needs to stop. You have the legal right to stop their phone harassment. If a collection agency violates the FDCPA, you may be eligible to receive up to $1000.00 in statutory damages, along with covering your attorney fees. In some cases, a debtor sued a collection agency for harassment or violations, and the district court determined liability under the Massachusetts Consumer Protection Act.
The Fair Debt Collection Practices Act, also known as the FDCPA, protects consumers’ rights in the context of debt collection. In other words, debt collectors must adhere to a certain set of rules when they are pursuing consumers who owe money. Consumers must be properly notified of the debt and have the right to dispute it, and courts require proof of both the debt and the collection agency’s conduct. If a collector violates the FDCPA, you can sue the collector in court. The law allows consumers who have been victims of harassment from debt collectors to get the calls to stop in addition to recover statutory damages of up to $1,000, plus attorney fees and court costs. Filing a complaint or lawsuit may involve alleging violations of debt collection laws, and recent court decisions in July have provided further guidance (emphasis added) on what constitutes harassment.
Are they a scam?
According to the Better Business Bureau website, They have been in business since 1969. Read more here: Glenn Associates Better Business Bureau.
What is Glenn Associates?
Glenn Associates specializes in consumer and commercial collection services. Their practice of making multiple telephone calls within a short period can violate regulations if it results in excess communications. Glenn Associates, LLC, is often hired by a creditor to collect debts, but regulations only permit creditors to initiate two such communications with a debtor within a seven-day period. Even if the number identified is not answered or no message is left, these calls can still count toward this limit. Courts have found that Glenn Associates leaving repeated calls, even without conveying information directly or obtaining a successful transmittal, may still constitute initiation of communication and violate the law. If Glenn Associates is unable to reach the debtor or is indirectly conveying information through caller ID, these attempts may still be considered communications under the law. In one case, Glenn Associates indirectly conveyed information by repeatedly calling Mr. [example], and such practices have been found to be harassment. Glenn Associates, LLC, must comply with these regulations, and paying a debt does not exempt a debtor from protection against harassment. The law is designed to prevent initiating communication meaningless attempts, focusing on limiting excess contact, not just successful transmittal.
Address: 155 West Street, Suite 10 Wilmington, MA 01887-6010 Phone: (978) 752-2300 Fax: (978) 988-1369
Understanding Debt Collectors
Debt collectors, like Glenn Associates, are a central part of the debt collection process. When a consumer falls behind on payments, creditors often turn to a collection agency to recover the outstanding debt. Glenn Associates operates as a third-party collection agency, meaning they are hired by creditors to collect debts on their behalf. Their methods can include phone calls, letters, and other forms of communication aimed at recovering what is owed.
However, debt collectors are not free to use any means necessary. Both federal and state laws, such as the Fair Debt Collection Practices Act (FDCPA) and Massachusetts debt collection regulations, set strict guidelines for how debt collectors must conduct themselves. These fair debt collection practices are designed to protect consumers from harassment, unfair treatment, and deceptive acts. For example, debt collectors are prohibited from using obscene language, making threats they cannot legally carry out, or repeatedly calling a debtor in a way that constitutes harassment.
A key case highlighting these protections is Brent Watkins v. Glenn Associates, Inc. In this case, the court found that Glenn Associates’ repeated calls to a debtor’s voicemail—even when no message was left—counted as initiating communication under Massachusetts debt collection law. This means that even unsuccessful attempts to reach a debtor by phone can be considered a form of contact, and excessive calls may violate the law. In Massachusetts, collection agencies are not allowed to initiate more than two telephone communications with a debtor within a seven-day period. This rule is in place to prevent the kind of relentless calling that can make life miserable for consumers.
If a debt collector crosses the line—by calling too often, using abusive language, or otherwise violating fair debt collection practices—consumers have the right to take action. You can file a complaint with the Federal Trade Commission (FTC) or the Massachusetts Attorney General’s office. In some cases, you may be able to sue the debt collector in court to recover damages and stop the harassment.
Understanding your rights is the first step to protecting yourself from unfair debt collection practices. Here are some key terms to know:
- Fair debt collection practices: The rules that debt collectors must follow, including those in the FDCPA and Massachusetts debt collection regulations.
- Debt collectors: Individuals or companies, like Glenn Associates, hired to collect debts from consumers.
- Collection agency: A business specializing in debt collection for creditors.
- Massachusetts debt collection regulations: State laws that, among other things, limit debt collectors to two telephone communications with a debtor in any seven-day period.
- FDCPA: The federal law that prohibits unfair, deceptive, or abusive debt collection practices.
- Initiating communication: Any attempt by a debt collector to contact a debtor, including phone calls and voicemails.
- Harassment: Excessive or abusive contact, such as repeated calls or the use of obscene language.
- Deceptive act: Any misleading or dishonest behavior by a debt collector.
By knowing these terms and your rights, you can better navigate the debt collection process and ensure that debt collectors, including Glenn Associates, treat you fairly and within the law. If you believe your rights have been violated, don’t hesitate to seek help and hold the collection agency accountable.
Glenn Associates Phone Harassment Examples
If they engage in any of the following tactics, you may have a case:
- Repeatedly calling Mr. Smith or any debtor multiple times a day, even if no voicemail is left, as this can be considered harassment under debt collection laws.
- Glenn Associates leaving several unanswered or unvoiced calls for you, which may constitute harassment even if they do not leave a message.
- Indirectly contacting you by making unsuccessful attempts that show up on your caller ID or phone log, as these telephone calls can still be seen as an initiation of communication and may violate regulations.
Known Glenn Associates Collection Call Numbers
Are you receiving any harassing phone calls from any of the following numbers?
(978) 752-2300
If the answer is yes, then you are receiving calls from a known Glenn Associates number. Even if you do not answer, the number identified on your caller ID can be used as evidence of communication attempts by Glenn Associates, as unsuccessful attempts and telephone calls where a number is identified may still be considered valid communications under debt collection laws. The list above is not all the numbers that Glenn Associates uses. The calls can be from a different number and it still be Glenn Associates calling you. Contact our office right away so we can start the process to stop them from calling you illegally. Above all, no one should live with harassment!
Common Questions:
Is Glenn Associates a scam? No, They have been in business since 1969.
Can they seize my property? They can’t seize your property, but there are some exceptions. If the debt was tied to the property the collector may be able to repossess it. Or, if the collector has sued and obtain a judgment against you, the debt collector may be able to take certain property as permitted by the court.
Can they sue me? Yes, they can sue you so long as the debt is within the statute of limitations.
Can they report my debt to the collections bureaus? Yes, Debt collectors are allowed to place the collection account on your credit report
Can they arrest me? Debt collectors don’t have the authority to have you arrested for a debt. However, if you violate a court order, e.g. an order to appear in court, the judge can issue a warrant for your arrest. Depending on the laws in your state, you may be arrested for certain debts like unpaid child support or traffic tickets.
The following is a sample list of complaints filed by debtors against Glenn Associates in district court, often involving the filing of lawsuits for alleged harassment or violations. These cases can be found on Pacer.org.
1:16-cv-03023-JFM Jones v. Glenn Associates Mid-Atlantic, Inc. et al
8:16-cv-02318-DKC Gross v. Glenn Associates Mid-Atlantic, Inc. et al
1:16-cv-00086-RL-SLC Bell v. Glenn Associates Mid-Atlantic Inc
1:12-cv-00571-JEJ Roe v. Glenn Associates, Inc. et al
1:10-cv-00555-MCA-ACT Perez v. Glenn Associates Mid-Atlantic, Inc.
CONSUMER RIGHTS LAW FIRM, PLLC
Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact our office to begin the process to stop the Glenn Associates harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.
If you are interested in learning more about how to safeguard yourself and prevent even more harassment from Glenn Associates , call us at
“What an amazing experience I had with Consumer Rights Law firm. I kept getting constant calls from a debt collector who was asking for someone I didn’t know. After explaining over and over I was not the person they were looking for, The calls still continued , it became frustrating and very annoying. I came across this firm and just called to talk to someone to see how I could get the calls to stop. I spoke to a gentleman that was very professional and very helpful. Not only did they get the calls to stop immediately , they were able to put some money in my pocket as well , Here’s the best thing, it cost me nothing for them to help me. They come highly recommended. Thank you Consumer Rights”
“I had the pleasure of dealing with Consumer Rights Law Firm PLLC on 2 different occasions the staff were very courteous and helpful and they were familiar with the Collection Agencies in question and the harassment calls stop, I was even compensated. I would recommend this company to anyone going thru this type of harassment a very satisfied customer.”
“I would highly recommend the Consumer Rights Law Firm to anybody that has been harassed! They were very professional and straightforward about my rights.”
Check out a links below for more information:
