Enhanced Recovery Company Phone Harassment?

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With the Casevox mobile app, you can easily document debt collection activity, upload voicemails, and organize your complaint details all in one place. Share information directly with our legal team so we can act quickly on your behalf.

Enhanced Recovery Company

Enhanced Recovery Company Phone Harassment?

Is Enhanced Recovery Company (ERC) calling you? Stop Enhanced Recovery Company. Do they threaten to take legal action or garnish your wages? Are they calling you at all hours or several times a day? Are they telling your family and neighbors that you owe a debt?  If so what they are doing is illegal and needs to stop. Ignoring calls or legal notices from ERC can have serious consequences, including the possibility of a suit being filed against you, so it is important to respond promptly to any legal action or communication.

You have the legal right to stop ERC phone harassment. You can specifically request ERC to stop calling you by sending a written notice or using their contact forms to formally ask them to cease all phone communications. If a collection agency violates the FDCPA, you may be eligible to receive up to $1000.00 in statutory damages, along with covering your attorney fees.

Is Enhanced Recovery Company a Scam?

According to the Better Business Bureau website, Enhanced Recovery Company has been in business for 19 years. There have been 1,249 complaints filed against ERC with the BBB.

Enhanced Recovery Company Better Business Bureau

Who is Enhanced Recovery Company?

Enhanced Recovery Company, or ERC is a debt collection corporation based in Jacksonville, Florida. ERC Global is a leading international BPO provider with a strong emphasis on customer experience and operational excellence. ERC is a third-party debt collector that collects on an array of different types of debts, including student loans, bank debt cards, utility bills, as well as many others. ERC acts on behalf of the original creditor to collect debts owed by consumers, helping creditors recover outstanding balances. Debt collection activities can significantly impact a consumer’s life, so it is important that ERC strives to follow fair and respectful practices. ERC has been sued numerous times for violating federals laws that protect debtors and consumers from harassment and illegal collection tactics.

Address: 8014 Bayberry Rd Jacksonville, FL 32256-7412

Phone: (904) 807-5200

ERC has been recognized as one of the best places to work, highlighting its positive workplace culture. The company’s leadership is committed to fostering collaboration and strives to deliver excellent results for clients and customers.

 

Enhanced Recovery Company

Enhanced Recovery Company Fair Debt Collection Practices and Tactics

If Enhanced Recovery Company engages in any of the following tactics, you may have a case:

If you believe the debt is not yours or is incorrect, you have the right to dispute the debt and request a debt validation letter from ERC. When communicating with ERC, be sure to verify your identity by providing information such as your name and date of birth. Always include your account number on any payments or correspondence to ensure proper processing. For documentation purposes, submit your dispute or request for a payment plan in writing.

Enhanced Recovery Company Phone Numbers

S.No Phone Number Notes / Status
1 800-875-5143 Known collection number
2 800-875-5164 Known collection number
3 800-942-0015 Known collection number
4 215-600-2044 Known collection number
5 267-800-2833 Known collection number
6 312-548-3261 Known collection number
7 313-208-7790 Known collection number
8 314-332-2966 Known collection number
9 313-879-1362 Known collection number
10 704-512-0559 Known collection number
11 713-997-8472 Known collection number
12 918-948-8324 Known collection number
13 425-271-6266 Known collection number
14 605-242-1600 Known collection number
15 866-577-2461 Known collection number
16 918-493-2200 Known collection number
17 912-283-3595 Known collection number
18 877-868-2586 Known collection number
19 800-278-2420 Known collection number
20 800-278-1755 Known collection number
21 800-305-5553 Known collection number
22 678-430-3676 Known collection number
23 904-807-5200 Known collection number
24 689-348-5482 Known collection number
25 281-616-5942 Known collection number
26 713-904-3454 Known collection number
27 562-850-9356 Known collection number
28 562-850-9556 Known collection number
29 800-656-9308 Known collection number
30 857-254-9822 Known collection number
31 857-254-9758 Known collection number
32 800-685-3118 Known collection number
33 401-829-4732 Known collection number
34 314-669-2045 Known collection number
35 857-254-9821 Known collection number
36 857-254-9757 Known collection number

If the answer is yes, then you are receiving calls from a known ERC number. You may be a victim of ERC phone harassment.  The list above is not all the numbers that ERC uses. The calls can be from a different number, and it still be Enhanced Recovery Company calling you.  Contact our office right away so we can start the process to stop ERC from calling you illegally. Above all, no one should live with harassment!

The Role of Back Office Support in Debt Collection

Back office support is a cornerstone of effective debt collection, ensuring that every aspect of the process is managed with precision, compliance, and care. At Enhanced Recovery Company (ERC), a leading name in debt collection and customer experience management, back office support is more than just an administrative function—it’s the engine that drives fair, efficient, and respectful interactions between creditors, clients, and customers.

ERC’s dedicated back office support team handles a wide range of essential services, from verifying account information and processing payments to managing documentation and responding to customer inquiries. By adhering strictly to fair debt collection practices and state laws, the team ensures that every step of the debt collection process is transparent, secure, and compliant. This commitment to compliance not only protects the company and its clients but also safeguards the rights of individuals, helping to prevent issues like fraud and unauthorized collections.

For clients and creditors, partnering with ERC means gaining access to a full service, industry-leading team that is focused on results, compliance, and customer satisfaction. By outsourcing back office support to ERC, businesses can focus on their core operations while trusting that their debt collection needs are being managed with integrity and expertise.

In today’s complex financial landscape, the role of back office support in debt collection is more important than ever. ERC’s commitment to best practices, state-of-the-art technology, and a customer-first approach has made it a trusted partner for clients across the country. Whether you’re seeking to improve your collections process or looking for support in managing your accounts, ERC’s back office support team is ready to deliver the service, security, and results you need.

Complaints Against Enhanced Recovery Company

The following is a sample list of complaints filed against Enhanced Recovery Company in the past year and can be found on Pacer.gov. Some complaints involve disputes over whether a debt was already paid or about payment methods involving money.

S.No Case No. Case Name / Parties
1 9:18-cv-80688-RLR Israelson v. Enhanced Recovery Company
2 1:18-cv-10221-RMB-AMD Estate of Alfred Ristagno v. Enhanced Recovery Company
3 2:18-cv-01705-APG-NJK Cooper v. Enhanced Recovery Company
4 1:17-cv-02275-ILG-LB Alcivar v. Enhanced Recovery Company
5 2:18-cv-02165-NIQA Corey v. Enhanced Recovery Company

Enhanced Recovery Company

Consumer Rights Law Firm PLLC

Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact our office to begin the process to stop the Enhanced Recovery Company harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.

If you are interested in learning more about how to safeguard yourself and prevent harassment from Enhanced Recovery Company call us at (877) 700-5790 for immediate assistance or visit our website.

Success Stories

Amazing working with Matt G. He handled my case quickly and with ease. I got my debt and attorney fees taken care of and off my report. Matt was great at communicating and always made me feel heard. Couldn’t recommend him more!

Matthew was kind and understanding. He gave excellent service! I highly recommend Matthew and the whole firm to anyone! They settled my claim fast and efficiently to my highest satisfaction!

I had an amazing experience with Consumer Rights Law Firm. They handled my case with professionalism, clarity, transparency, and ease, not to mention with such speed! I definitely recommend their services.

Frequently Asked Questions

1. Who is Enhanced Recovery Company (ERC)?
Enhanced Recovery Company is a third-party debt collection agency that collects unpaid consumer debts.

2. Can Enhanced Recovery Company legally harass me with phone calls?
No. Federal law prohibits repeated or aggressive calls meant to harass or intimidate you.

3. How often is ERC allowed to call me?
They cannot call repeatedly in a short period or in a way that causes harassment.

4. Can ERC call me early in the morning or late at night?
No. Collectors cannot call before 8 a.m. or after 9 p.m.

5. Can Enhanced Recovery Company call my workplace?
They must stop calling your workplace if you tell them your employer does not allow personal calls.

6. Can ERC discuss my debt with my family or friends?
No. They cannot discuss your debt with third parties.

7. What should I do if ERC keeps calling after I ask them to stop?
This may be a violation of the FDCPA, and you may have legal options.

8. Can I request proof of the debt from Enhanced Recovery Company?
Yes. You have the right to request written debt validation.

9. Can ERC threaten me with legal action or arrest?
No. False threats or misleading statements are illegal.

10. What are my options if Enhanced Recovery Company violates the law?
You may be entitled to compensation and can seek help from a consumer rights attorney.

Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.