Dealing with Harassment from Starmark Financial?

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Dealing with Harassment from Starmark Financial?

Dealing with Harassment from Starmark Financial? Dealing with debt can be stressful, and when debt collectors like Starmark Financial engage in harassment, it can become overwhelming. Understanding your rights and knowing how to address such harassment is crucial. This comprehensive guide will help you navigate interactions with Starmark Financial and protect yourself from abusive debt collection practices.

Understanding Starmark Financial

Starmark Financial is a debt collection agency that, like others, is responsible for collecting debts on behalf of creditors. While debt collectors are allowed to pursue payment, they must comply with regulations that protect consumers from abusive practices. Unfortunately, not all debt collectors adhere to these regulations, leading to harassment and other unfair practices.

Recognizing Harassment

Debt collection harassment can take various forms. According to the Fair Debt Collection Practices Act (FDCPA), harassment by debt collectors includes:

  1. Excessive Communication: Calling repeatedly to annoy or harass.
  2. Unreasonable Hours: Contacting you before 8 a.m. or after 9 p.m.
  3. Threats and Intimidation: Using threats of violence, harm, or other illegal actions.
  4. Abusive Language: Using obscene or profane language during communication.
  5. Misrepresentation: Providing false or misleading information about the debt.
  6. Third-Party Disclosure: Discussing your debt with third parties, such as family members or employers, without your consent.

Steps to Address Harassment

If you are experiencing harassment from Starmark Financial, follow these steps to protect yourself:

1. Keep Detailed Records

Document every interaction with Starmark Financial. Note the date, time, and content of each call or letter. Save all voicemails, emails, and letters. This documentation can be crucial if you need to file a complaint or take legal action.

2. Request Debt Validation

Under the FDCPA, you have the right to request validation of the debt. Send a written request to Starmark Financial within 30 days of their first contact. This request forces them to provide proof that you owe the debt and that they have the right to collect it. Send this request via certified mail with a return receipt requested.

3. Send a Cease and Desist Letter

If the harassment continues, send a cease and desist letter demanding that Starmark Financial stop all communication with you. Again, send this letter via certified mail with a return receipt requested. Keep a copy for your records.

4. File a Complaint

If Starmark Financial continues to harass you despite your requests, file a complaint with the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and your state’s attorney general’s office. Provide them with your documentation and a detailed account of the harassment.

5. Seek Legal Assistance

If the harassment persists or if you believe your rights under the FDCPA have been violated, consult with a consumer rights attorney. They can provide legal advice, represent you in court if necessary, and help you seek damages for any harm caused by the harassment.

Understanding Your Rights Under the FDCPA

The FDCPA provides a comprehensive framework to protect consumers from abusive debt collection practices. Key protections include:

1. Communication Restrictions

Debt collectors must adhere to specific guidelines regarding when and how they can contact you. They cannot call you before 8 a.m. or after 9 p.m. unless you agree to it. They are also prohibited from contacting you at work if you inform them that your employer disapproves.

2. Prohibition of Harassment and Abuse

Debt collectors cannot harass, oppress, or abuse you or any third parties they contact. This includes using threats of violence, profane language, or repeatedly calling you to annoy or harass.

3. Honesty and Transparency

Debt collectors must provide truthful information. They cannot misrepresent the amount you owe, falsely claim to be attorneys or government representatives, or threaten actions they cannot legally take or do not intend to take.

4. Right to Dispute

You have the right to dispute the debt. If you dispute the debt in writing within 30 days of receiving the initial communication, the debt collector must stop all collection efforts until they provide you with verification of the debt.

5. Privacy Protections

Debt collectors are limited in how they can communicate with third parties about your debt. They can only contact third parties to obtain your contact information and cannot discuss your debt with them.

Additional Resources

1. Consumer Financial Protection Bureau (CFPB)

The CFPB is a government agency that oversees financial products and services, including debt collection. You can file complaints and find resources on their website.

2. Federal Trade Commission (FTC)

The FTC enforces the FDCPA and other consumer protection laws. They provide information on your rights and can take action against abusive debt collectors.

3. National Association of Consumer Advocates (NACA)

NACA is an organization of attorneys and consumer advocates who specialize in consumer protection law. They can help you find an attorney if you need legal assistance.

Who is Starmark Financial?

According to their website, Starmark Financial is a national Technology company that Services current and non-performing receivables. We also purchase current and certain non-performing credit card, consumer, auto and fintech loans.

According to the BBB, Starmark Financial has been in business since 2021. There have been 7 customer complaints closed out in the last 3 years and 7 customer complaints closed out on the last 12 months. You can read more about Starmark Financial here.

800 Fairway Dr STE 190

Deerfield Beach, FL 33441-1830

Phone: (888) 712-5252


Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors. If you suspect that your debt collection rights are being trampled upon, contact our office to begin the process to stop the harassment you may currently be receiving from is a law firm that specializes in helping clients who are facing harassment from debt collectors. If you suspect that your debt collection rights are being trampled upon, contact our office to begin the process to stop the harassment you may currently be receiving from Starmark Financial. Our office has been assisting consumers since 2010, and we have an A+ rating with the Better Business Bureau. m

Call us at (877)700-5790 for immediate assistance.

You can also file a complaint directly with the following government entities: Please click on the links below.


Attorney General of Florida

Consumer Financial Protection Bureau

Dealing with Harassment from Starmark Financial?
Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.