Comenity Bank Phone Harassment

Are you receiving debt collection calls from Comenity Bank and wondering how to stop the harassment from these calls? Is Comenity Bank harassing you for payment? Is Comenity Bank calling you all the time? Comenity Bank Phone Harassment could be construed as a violation of the TCPA, Telephone Consumer Protection Act.

First of all, if you have taken a loan from them and are unable to pay it back, creditors are within their rights to initiate action for debt recovery. However, this recovery needs to follow rules and there are certain practices that debt collectors are prohibited from following.

Who is Comenity Bank?

Comenity Bank issues credit cards and offers underwriting and other credit card services to the retail establishments for the accounts and fund purchases. It serves specialty retailers in the United States. The company was formerly known as World Financial Network Bank and changed its name to Comenity Bank in October 2012. The company was founded in 1989 and is based in Wilmington, Delaware. Comenity Bank operates as a subsidiary of Alliance Data Systems Corporation.

Comenity” may refer to either Comenity Bank or Comenity Capital Bank, which are both owned by Alliance Data. There’s no difference between Comenity Bank credit cards and Comenity Capital Bank cards.

Contact Information

Comenity LLC
3100 Easton Square Place
Columbus, OH 43218-6232
Telephone: (614) 729-4000

Is Comenity Bank a Scam?

According to the Better Business Bureau website, Comenity Bank has been in business for 29 years. Comenity Bank provides branded private-label and co-branded credit cards to consumers of various retail establishments. There have been 2,272 customer complaints against them which include billing/collection issues.

Comenity Bank Better Business Bureau


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Stop Comenity Bank Phone Calls

There are several ways companies like Comenity Bank harass consumers and violate the law. The TCPA limits when and how often a company like Comenity Bank can call. The TCPA also bans the use of automatic dialing systems.  Some of the key parts that Comenity Bank must follow when making calls are below:

  • Companies must maintain a “Do Not Call” list and honor any request from a consumer to not be called again.
  • Marketers may not send unsolicited advertisements by auto-dialer, prerecorded voice message, or fax to anyone without prior express consent.
  • Customers must be able to opt-out of future robocalls during a robocall.
  • Calling without identifying themselves or without revealing the identity of the person or company on whose behalf they are making the calls
What are Robocalls?

Robocalls are phone calls with prerecorded messages. This also includes unwanted text messages. To Learn More visit the Federal Trade Commission (FTC) or the Federal Communications Commission (FCC).

How can I assist in my case if I believe I am receiving robocalls?

• Make a note of the date and time of the call, the caller’s name, and their contact information.
• Make note of any prerecorded message, or of the conversation you had if you spoke to a live representative.
• Save copies of any relevant cell phone call logs, voicemails, text messages, and cell phone bills.
• Keep a copy of any letter or online contact you send to the caller that asks them to stop calling.

Facing harassment from these Comenity Bank numbers?
913-312-3223,303-255-5352,303-255-5349, 614-729-5609,614-729-6087,614-212-5287,614-212-5288, 844-271-2816, 720-728-3217, 614-212-7500, 877-475-3483, 913-577-5000, 614-729-6090, 720-456-3686, 303-255-5349, 614-534-2515, 303-255-5352, 614-729-6090,303-255-5354, 614-534-2519, 614-212-5293, 614-729-6091, 614-754-4060, 913-563-5511, 720-456-3687, 913-563-5510, 614-729-6087, 913-312-3223, 614-729-5609, 614-754-4132, 614 754-4136, 801-438-8376, 208-719-3271, 303-255-5054, 614-729-7086, 614-754-4137, 614-534-2525, 614-534-2547, 614-729-6090,  303-255-5349 

Stop the automated calls and unsolicited text messages. Regain your peace of mind while ensuring the debt collectors pay for their willfulness.

Contact a professional to understand debt harassment laws better and to stop Comenity Bank from contacting you illegally.

Comenity Financial Bank Complaints

The following is a sample list of complaints filed against Comenity Bank in 2019 and can be found on Pacer.

3:19-cv-00257-JPG-GCS Castic v. Comenity Bank

2:19-cv-00031-KS-MTP Hammond v. Comenity Bank

6:19-cv-00372-PGB-LRH Czyzewski v. Comenity Bank

8:19-cv-00308-SCB-CPT Jackson v. Comenity Bank

0:19-cv-60197-FAM Bouzaglou v. Comenity Bank

About Us:

Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.

Consumer Rights Law Firm Better Business Bureau

If you are interested in learning more about how to safeguard yourself better from Comenity Bank Phone Harassment, call us at (877)700-5790 for immediate assistance or visit our website at

Success Stories

“I would highly recommend the Consumer Rights Law Firm to anybody that has been harassed! They were very professional and straightforward about my rights”.

“I had the pleasure of dealing with Consumer Rights Law Firm PLLC on 2 different occasions the staff was very courteous and helpful and they were familiar with the Collection Agency’s in question and the harassment calls stop, I was even compensated. I would recommend this company to anyone going thru this type of harassment a very satisfied customer”.

Because of a lie from a third-party debt collector that threatened me financially I nearly made the mistake of paying the debt collector money I couldn’t afford. The people here were friendly, knowledgeable, and settled my case quickly./ THANK YOU SO MUCH!!”

You can also file a complaint directly with the following government entities: Please click on the links below.

Federal Trade Commission

Ohio Attorney General

Consumer Finance 

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