Turning Point Solutions Phone Harassment?
In the 10+ years that we have been in business, we have received distress calls from many hard-working American consumers who fill us in on the stories of harassment and threats they have faced at the hands of collection agencies or debt buyers like Turning Point Solutions who have purchased their debts from their original lender or are collecting them on their behalf. The nature of threats issued by such unethical debt collectors includes arrest, bodily harm, legal action, loss of one’s home and car, public embarrassment, Turning Point Solutions phone harassment, and so on. These threats can come in the form of robocalls, voicemails, or urgent messages. Some collectors may even impersonate process servers, but legitimate process servers only deliver legal documents and do not make threats. Each contact is an attempt to collect a debt and should be disclosed as such. If you are being called at the wrong number, inform the agency and document the contact. To a knowledgeable mind, these threats are close to ridiculous, however, many consumers are unaware of their rights in the context of debt collection and therefore end up remitting large sums of money (many times which they can not afford) to the pockets of these unethical debt collectors like Turning Point Solutions. Some funds may be improperly collected through deceptive tactics, and consumers may be pressured into paying debts they do not owe. Be cautious about making payments and always verify the legitimacy of payment requests. Debts may also be sold to other agencies, leading to repeated contact from different collection companies.
During Turning Point Solutions debt collection or any other debt collection, ensure that they give you their full contact details. This includes the name and address of the agency, the amount you owe, and the name of the creditor to whom you originally owed the debt. Document every instance of calling, including the details of the person calling, their name, and company, and if the calls become harassing, request that the agency stop calling. They must also prove that they have a legitimate claim that you owe them money by sending you a debt validation letter if you request one. You should receive a written notice of the debt and your right to dispute it, and understand which accounts are being referenced and how accounts may be handled or transferred. It is important to review all bills, including medical bills, to ensure accuracy before making any payments, and to check for any interest charges to confirm they are legal and accurate. If along the line, they give you a reason to doubt that the company is legitimate, contact a consumer protection lawyer on 877-700-5790. You can also request proof of the debt or billing details from the agency.
Lastly, if a collection agency violates the FDCPA through unlawful acts like Turning Point Solutions phone harassment, you may be eligible to receive up to $1000.00 in statutory damages, along with your attorney fees so do not hesitate to gather evidence during Turning Point Solutionsdebt collection and take legal action if they are violating your rights by exposing you to Turning Point Solutions phone harassment or any other form of debt collection harassment. Some agencies may threaten a lawsuit or legal action to coerce payment, but legitimate collection companies do not typically threaten lawsuits unless there is an actual court filing. The impact of harassment can cause significant trouble and stress for consumers, and negative entries from improper collection practices can affect your credit record. Reporting harassment or illegal practices to the appropriate authorities is crucial. When dealing with debt collectors, understand your rights and the importance of choosing reputable collection companies in the first place to avoid trouble, as other companies in the debt collection industry have faced similar legal scrutiny. The debt collection service provided by the agency should always comply with regulations.
How to Answer a Debt Collection Call
Ever received a call from a distant relative and not knowing what to say or how to end it? Or maybe you took a decision under pressure because your kid didn’t want to let the request go till later? Well receiving a call from a debt collector like Turning Point Solution can be more serious than that. Sometimes, you may be called by a debt collector even if you are not the intended person, so it’s important to clarify your identity and let them know if they have the wrong number. Turningpoint can call you over a debt you owe and you’d be under pressure to agree to whatever is proposed to you. Learn how to answer Turning Point Solutions debt collection calls.
- Write down valuable information: instead of listening and just nodding, take notes. Get a pen and paper and write down important points from the conversation, including the name, phone number, and company of the person calling.
- Talk only when you’re free: never talk in a hurry or under pressure. Only talk when you have the time to. Even if you’re flipping over a pancake and can’t talk, don’t.
- Say little or nothing about yourself or your debt: the debt collector might want to impose a debt on you, so if you give away too much about yourself it might be to your disadvantage. Who knows, it might be a scam call after all. If you believe the collector has the wrong number or is looking for another person (the other side), politely inform them and document the call.
- Take your time to come to a decision: after you hang up the call, take your time to make a reasonable decision. If you can’t make it alone call an expert, or even a friend.
- Be sure that the agent from Turning Point Solutions doesn’t put you under pressure to agree to anything, but if it gets to that, report to the Federal Trade Commission (FTC).
- If you are requested to provide information or take action, remember you can also request specific details from the collector, such as proof of the debt, billing information, or documentation supporting their claim.
What kind of compensation is offered for debt collection harassment?
If you have been subjected to Turning Point Solutions phone harassment or any other unfair and unethical practices by a debt collector, the first thing you need to do is gather evidence of the harassment and then take legal action against the agency. Lawsuits and suits are often filed in district court against debt collectors for harassment, and these legal actions can help stop abusive practices. If your claim is confirmed to be legitimate by a court of law, you will receive actual damages, statutory damages of up to $1,000, and the debt collection agency will be responsible for settling your attorney’s fees. The following are the types of compensation you are going to receive if Turning Point Solutions debt collection agency responsible for handling your debt is found guilty of debt collection harassment:
- Actual damages: This is compensation for any damages or inconveniences that the harassment that you have endured from your debt collector has caused. It can be in the form of compensation for loss of wages, change of phone number, harm to your credit report, or any other damages the abusive debt collector has cost you. It is important to keep a record of all communications and reporting any violations to the appropriate authorities. Improperly reported debts can negatively impact your accounts and credit, making it crucial to address these issues promptly.
- Statutory damages: This is the standard amount set for the violation of your FDCPA rights. The debt collection agency must pay you statutory damages simply because they have violated your rights and is vital in any successful case.
- Attorney’s fees: This is the amount of money you owe to the attorney or firm representing you in your case of harassment. They are usually paid by the other party if you win. What this means is that you will not have to pay us to fight for your rights if you have a valid debt collection case. Call us now on 877-700-5790.
Additionally, if improper payments or funds have been collected through harassment, you may be entitled to restitution as part of your compensation.
Who is Turning Point Solutions?
Turning Point Solutions operates as an LLC and is a third-party debt collector located in Apex, North Carolina. The company name has been associated with lawsuits related to debt collection practices, where they have been sued in federal court several times for violating consumer’s rights while collecting on alleged debts. Turning Point Solutions LLC handles various types of accounts and offers debt collection services to creditors and other clients.
Contact Information
Address: 5408 Serene Forest Dr
Apex, NC 27539-4126
Phone: 919-612-1494
Is Turning Point Solutions a Scam?
According to the Better Business Bureau website, Turning Point Solutions has been in business for 15 years. Before engaging with any collection agency, it’s important to conduct a thorough search for information about their reputation and legitimacy. In the first place, always check reputable sources like the BBB to avoid scams and ensure you are dealing with a trustworthy company. Read more about the agency and the complaints leveled against them here: Turning Point Solutions
Turning Point Solutions Phone Numbers
Are you receiving any harassing phone calls from any of the following numbers?
919-612-1494, 919-412-7947, (919) 612-1494, (919)412-7947, 9196121494, 9194127947
If the answer is yes, then you are receiving calls from a known TPS number. It is important to document each call, including the details of the person calling, such as their name, phone number, and company. If the harassment is persistent, consider reporting these incidents to the appropriate authorities. You may be a victim of TPS phone harassment. Call us now on 877-700-5790.
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The following is a sample list of complaints filed against Turning Point Solutions in the past year and can be found on Pacer.org. These cases represent suits reported against the company, and were filed in district court.
5:14-cv-14685-JCO-EAS Gilliam v. Turning Point Solutions
3:15-cv-00036-JWD-EWD Dickerson v. Turning Point Solutions
4:13-cv-01899-TIA Guyton v. Turning Point Solutions
6:15-cv-03255-MDH McNew v. Turning Point Solutions
1:15-cv-00033-KBM-SCY Repper v. Turning Point Solutions
About Us
Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors. If you suspect that your debt collection rights are being trampled upon, contact our office to begin the process to stop the harassment you may currently be receiving from Turning Point Solutions. Our office has been assisting consumers since 2010, and we have an A+ rating with the Better Business Bureau.
Call us at for immediate assistance.
Check out the links below for more information:
https://consumer.ftc.gov/articles/debt-collection-faqs
North Carolina Attorney General
Consumer Rights and Protections: What You Need to Know
When you’re contacted by a debt collector or collection agency, it’s important to know that you have rights as a consumer. The Fair Debt Collection Practices Act (FDCPA) is a federal law designed to protect consumers from abusive, unfair, or deceptive practices during the debt collection process. Most debt collectors, including law firms and agencies, are required to follow these rules when attempting to collect debts.
One of your key rights is to receive a debt validation letter from the debt collector. This letter should include important details such as the amount you owe, the name of the original creditor, and information about the account in question. If you’re contacted about a debt, you have the right to request proof that the debt is valid and that you actually owe the money. The debt collector must provide this information before they can continue to collect.
Debt collectors are not allowed to harass you with repeated phone calls, make threats of legal action they don’t intend to take, or use false or misleading statements about the debt. They cannot claim you owe a debt you do not actually owe, and they must stop contacting you if you send a written request asking them to do so. Additionally, debt collectors are prohibited from discussing your debts with family members, friends, or coworkers—except to obtain your contact information. They also cannot leave messages with your employer or use social media to contact you about your debts.
If you feel harassed or believe a debt collector is violating the law, you have the right to file a complaint with the Federal Trade Commission (FTC) or your state’s Attorney General’s office. Keeping detailed records of all phone calls, letters, and other communications with debt collectors is essential. Save copies of any debt validation letters, dispute letters, and any proof or documentation related to your account.
State laws may offer additional protections beyond the FDCPA. For example, some states restrict when and how debt collectors can contact you, or prohibit calls to your workplace. Always check your state’s specific laws regarding debt collection to ensure you’re fully protected.
If you believe a debt is incorrect or you don’t owe it, you have the right to dispute the debt. Send a written dispute letter to the debt collector, and they are required to investigate and provide you with proof of the debt. Until they do, they must stop collecting on the account.
Remember, as a consumer, you are entitled to fair treatment and respect from debt collectors. You can request verification of a debt, dispute debts you believe are not valid, and demand that debt collectors stop contacting you. By understanding your rights and keeping thorough records, you can protect yourself from debt collection harassment and ensure that your interactions with debt collectors are handled properly and lawfully.
