If you’re getting repeated calls, texts, or letters from World Finance Corporation, you may be able to reduce the contact faster by verifying the account first and then switching everything to written communication. The goal is to stop guessing and force clear details in writing.
Because World Finance Corporation may show up as a trade name or affiliate depending on your state and paperwork, it helps to use official company channels (not caller ID) before you share personal information or make a payment.
Who Is Westlake Portfolio Management?
Westlake Portfolio Management (WPM) is a U.S.-based loan servicing company that handles account servicing, payment processing, collections, and title administration for consumer loans. It often becomes involved after a loan has been transferred from another lender or servicing company. Westlake Portfolio Management LLC communicates with borrowers about balances, payment options, and account updates. If you are contacted by WPM, the communication usually relates to a loan it currently services rather than the original lender.
How to confirm World Finance Corporation is the right company
The quickest way to confirm World Finance Corporation is connected to your account is to match three things: (1) the branch on your loan documents, (2) the payment history or account number, and (3) the company’s published contact and complaint channels.
The company’s Terms explain that “World” or “World Finance” includes World Acceptance Corporation and its World Finance affiliates, which could include World Finance Corporation depending on the state and the specific affiliate involved.
What to ask in one sentence
Ask: “What branch is this account tied to, and what is the last four digits of the account you’re calling about?”
If they can’t answer, slow down and verify independently.
Steps to Reduce Unwanted Contact
Before you debate anything by phone, use the World Finance Corporation contact channels to take control of message flow and create a paper trail. The company publishes a compliance mailing address and an email specifically for feedback and complaints.
Text messages: use STOP and know the timeline
If you opted into texts and you believe the messages are unwanted or excessive, you can reply “STOP” to cancel the SMS service. The company’s SMS terms say your stop request becomes effective within ten business days.
Email: use one message that forces a clear reply
The company lists customercommunication@worldacceptance.com and notes it can respond to most emails within 48 hours. In your email, include your name, phone number, account number (if available), and one clear question.
Use phone number to verify the caller
If you think a call might be real, verify it using an official number instead of calling back the number that contacted you. The company’s “Contact Us” page lists 1-888-378-3886 and a compliance mailing address for complaints.
A short phone script that reduces back-and-forth
Say: “Please send the details in writing. I’m not confirming anything by phone.”
Then hang up and move to written communication.
Send Requests to the Correct Address
If you believe the World Finance Corporation is contacting the wrong person, misapplying a payment, or giving unclear information, a written complaint can be more effective than repeated calls. The company lists a compliance mailing address (PO Box 6429, Greenville, SC 29606) and an email for complaints.
State-specific complaint options you can mention (when relevant)
- New Mexico: The Contact page lists the New Mexico Regulation and Licensing Department, Financial Institutions Division, including a phone number for unresolved problems.
- Texas: The Privacy Notice lists complaint instructions referencing WFC Limited Partnership and the Texas Office of Consumer Credit Commissioner (OCCC) contact details.
World Finance Corporation locations
If you are searching for World Finance Corporation locations, use the company’s “Find a Branch” tool and look up the branch tied to your original paperwork. The site is built to search by ZIP code.
The branch finder page has shown hundreds of branches (“Showing 905 branches” in a recent crawl), which is why confirming the correct branch matters before you pay or share details.
What BBB can tell you about footprint and complaint volume
BBB’s profile for World Acceptance Corporation lists 1113 locations (including listings labeled “World Finance Corporation”) and shows a complaint summary of 235 total complaints in the last 3 years and 99 complaints closed in the last 12 months. This may help you explain where complaints show up, without assuming any individual complaint is proven.
If you believe World Finance Corporation contact is crossing the line
If a caller says they represent World Finance Corporation but refuses to provide basic account identifiers, asks for unusual payment methods, or pushes you to “act today,” that could indicate impersonation or a misunderstanding. Use official verification steps before you proceed.
If you think the issue is credit reporting, the company’s Privacy Notice says it may report to credit bureaus for everyday business purposes. If you believe reporting is inaccurate, documenting dates, balances, and dispute letters can matter.
Consumer Rights Law Firm PLLC
Consumer Rights Law Firm PLLC helps consumers who may be dealing with repeated calls, confusing communications, or reporting problems connected to consumer accounts. The firm focuses on Fair Debt Collection Practices Act (FDCPA), FCRA, and Telephone Consumer Protection Act matters and can review call logs, letters, and account records to help you understand what options may fit your situation.
If you believe World Finance Corporation is contacting you unfairly or information keeps changing from call to call, the firm may help you shift the process into writing, preserve evidence, and take practical next steps without relying on assumptions.
| Item | Details |
| Law firm | Consumer Rights Law Firm PLLC |
| Address | 133 Main Street, Second Floor, North Andover, MA 01845 |
| Phone | +1 877 700 5790 |
| help@consumerlawfirmcenter.com |
Read for more: Better Business Bureau
World Finance Corporation Address & Contact Details
Use the official details below to verify who you’re dealing with and where to send written requests.
| Item | Details |
| Phone number | 1-888-378-3886 |
| Address | Compliance, PO Box 6429, Greenville, SC 29606 |
| customercommunication@worldacceptance.com | |
| Texas complaint info (if applicable) | WFC Limited Partnership, 108 Frederick Street, Greenville, SC 29607; OCCC: 2601 N. Lamar Blvd., Austin, TX 78705; (800) 538-1579 |
| New Mexico regulator info (if applicable) | NM RLD Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, NM 87504; +1-505-476-4885 |
Save the World Finance Corporation contact details (email + compliance mailing address) so you can verify future messages without relying on caller ID.
Conclusion
If you want fewer calls and fewer surprises, focus on proof and written communication. Verify the account and branch first, opt out of unwanted texts when applicable, and send one clear written request to the compliance address or email. Once you confirm World Finance Corporation is the correct entity on your paperwork, you can resolve issues with a cleaner record and less back-and-forth.
Success Stories
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FAQs
What is the World Finance Corporation?
It may be a state affiliate or trade name connected to World Acceptance Corporation and its World Finance affiliates. Check your loan documents and verify through official channels before responding.
What is the safest phone number to use?
Use the official line listed on the company’s Contact page, not the number that called you. If you think the call is suspicious, verify using published details first.
Where should I mail a complaint to the World Finance Corporation address?
Use the compliance mailing address shown on the company’s Contact page and include your name, phone number, and account number if you have it. Keep a copy of what you send.
What should I do if I get too many text messages?
If you opted in and you believe messages are unwanted, reply “STOP.” The SMS terms say the stop request becomes effective within ten business days.
How do I find the correct branch for my account?
Use the company’s branch finder and match the branch to your paperwork. Searching by ZIP code can help, but your loan documents are the best anchor.
What if I think I’m being contacted about the wrong person?
Do not confirm personal details by phone. Request written information and compare it to your records; you can also send a written complaint to the compliance address.
What if the balance or payment history looks wrong?
Gather receipts, statements, and dates, then send one written request describing the exact error you believe exists. Written timelines are harder to dispute than phone conversations.
Can I complain to a regulator in my state?
Possibly. The company lists New Mexico regulator information on its Contact page and Texas complaint instructions in its Privacy Notice. Use the option that matches your state.
How can Consumer Rights Law Firm PLLC help?
If you believe contact is excessive or reporting is inaccurate, the firm may help you organize evidence, choose the right written requests, and evaluate what options may apply under federal law.
Where can I see complaint volume about the company’s footprint?
BBB shows a location count and a complaint summary for the corporate profile that includes listings labeled “World Finance Corporation.” Use it as context, not as proof of any one claim.
