If a caller, letter, or voicemail uses the name Walter Investment Management, pause before you do anything else. That name is tied to a mortgage-servicing holding company that filed Chapter 11 in 2017, and later business activity moved under other names. So when the old name shows up today, the smartest move is to identify the current servicer/collector tied to your specific loan and then shut down unwanted contact with a written, documented process.
Table of Contents
- Who Is Walter Investment Management?
- Why They May Call You
- Quick 15-Minute Check for Walter Investment Management
- How to Spot Their Scams
- Handling Foreclosure or Legal Threats from Them
- Resolving a Real Agency Account
- Get Legal Help for Walter Investment Management Issues
- Important Takeaways
Who Is Walter Investment Management?
Walter Investment Management Company is best treated as a historical corporate name. The company disclosed it filed Chapter 11 on November 30, 2017.
Why this matters for your situation
The Ditech customer information page later stated Ditech wound down and no longer services any loans, and that borrowers should have received written notice when loans transferred to new servicers. That’s a strong reason to verify your current servicer from your most recent paperwork rather than trusting a caller’s branding.
Why Walter Investment Management May Call You
If you’re receiving outreach labeled Walter Investment Management Harassment, it usually falls into one of these real-world buckets:
A) A servicer transfer “echo”
Someone may reference the old name while your loan is now serviced by a different company. Your latest statement should show the current servicer name, payment address, and customer service number.
B) A debt/servicing vendor trying to locate you
Some calls are “skip-trace” style: verifying contact information rather than taking payments. These can still feel intrusive, especially if they involve workplace numbers or relatives.
C) Impersonation
Because the name is widely known from past mortgage servicing, scammers may use it to sound legitimate. This risk goes up when the caller demands immediate payment or pushes you to click a link.
Quick 15-Minute Check for Walter Investment Management
Use this exact sequence. It’s designed to reduce chaos and prevent wrong payments.
Start a contact log
If you believe you’re dealing with Walter Investment Management Harassment, log:
- Date/time
- Number shown
- Voicemail saved (yes/no)
- One-line summary (“claimed servicing transfer,” “demanded payment,” etc.)
Use one sentence and end the call
Say: “Send the details in writing. I’m not confirming anything by phone.”
Verify the current servicer from your own documents
Check:
- Your most recent mortgage statement
- Any “Notice of Transfer of Servicing” letter
- Escrow statements
- Payment confirmation receipts
Ditech’s customer information page makes the key point: servicing and payment addresses can change and borrowers should have received written notice when a loan was transferred.
Request written proof from the caller
- Ask the current servicer/collector legal name
- Ask mailing address
- Ask your account/reference number (partial is fine)
- Ask creditor name
- Ask written notice describing what they claim you owe
If they refuse basics, stop engaging.
How to Spot Walter Investment Management Scams
Signs that the call might be fake
Treat it as suspicious if they:
- Demand same-day payment to avoid “immediate foreclosure”
- Won’t provide a mailing address
- Ask for gift cards, crypto, or unusual payment methods
- Won’t identify the current servicer shown on your statement
The safe verification rule
Do not trust a random Walter Investment Management Phone Number from caller ID. Instead, verify against written documents you already have and then call the servicer number shown on your latest statement.
Handling Foreclosure or Legal Threats from Walter Investment Management
If someone threatens “legal action,” switch into proof mode and ask for five items:
- Court name and location
- Case number (if filed)
- Plaintiff name
- Current status (filed vs. “possible”)
- Written notice with the claim details
If they can’t provide those, the threat might be pressure language rather than a filed action.
Resolving a Real Walter Investment Management Account
Once you confirm the real servicer/collector, choose a path you can document:
A: Reinstatement / catch-up payment
- Request the reinstatement quote in writing
- Confirm where payments should be sent
- Save payment confirmations
B: Payment plan or loss mitigation
- Get terms in writing
- Keep copies of every submission and response
- Follow deadlines on the servicer’s written notices
C: Dispute an error
If you believe the account data is wrong, dispute specific facts (dates, balances, escrow, fees) and attach proof.
Walter Investment Management Contact Info
Because the name is historical, the safest “contact” information to publish is historical SEC-listed business contact, clearly labeled as such.
A SEC filing index lists the business address and phone as: 3000 Bayport Drive Suite 1100, Tampa, FL 33607 and 813-421-7600.
| Item | Details |
| Business address (historical SEC listing) | 3000 Bayport Drive, Suite 1100, Tampa, FL 33607 |
| Phone Number (historical SEC listing) | 813-421-7600 |
If a caller gives a different Walter Investment Management Corp Phone Number, treat it as unverified until it matches your latest statement or a written notice.
Get Legal Help for Walter Investment Management Issues
Consumer Rights Law Firm PLLC helps consumers who believe they are facing repeated calls, misleading communications, or inaccurate reporting that may implicate federal consumer protection laws such as the Fair Debt Collection Practices Act (FDCPA), FCRA, and Telephone Consumer Protection Act (TCPA). When an older corporate name is used, the highest-value step is confirming the real current servicer or collector tied to your account and then forcing communication into writing with documentation.
If you believe Walter Investment Management Harassment is continuing—especially when threats are made without verifiable proof or contact continues after you request written communication—the firm may help you evaluate what may apply to your facts, what evidence to preserve, and how to respond without guessing.
Consumer Rights Law Firm PLLC contact
| Item | Details |
| Law firm | Consumer Rights Law Firm PLLC |
| Address | 133 Main Street, Second Floor, North Andover, MA 01845 |
| Phone | +1 877 700 5790 |
| help@consumerlawfirmcenter.com |
Read for more: Better Business Bureau
Important Takeaways About Walter Investment Management
When the name Walter Investment Management shows up, treat it as a verification prompt. Log the contact, request written proof, and identify the current servicer from your latest statement or transfer notice. If the caller won’t provide basic written details, stop engaging and verify independently. If you believe the pattern could potentially cross legal lines, legal guidance may help you choose the safest next step.
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FAQs
1) Is Walter Investment Management still operating today?
The name is mostly historical; the company filed Chapter 11 in 2017 and later activity moved under different names. Verify the current servicer on your statement.
2) Why would someone contact me using this name?
It may be a servicing-transfer “echo,” a collector referencing older records, or impersonation. Ask for written proof showing the current servicer/collector and creditor name.
3) What should I do first if I feel harassed?
Start a log, request written details, and end calls quickly. Documentation reduces confusion and helps if you need to escalate.
4) What is a reliable Walter Investment Management Phone Number?
Don’t rely on caller ID. Use your latest statement’s servicer number. Historical SEC listings show 813-421-7600, but you shouldn’t assume it’s active.
5) What if they threaten foreclosure immediately?
Ask for court name, case number, and written proof. If they can’t provide specifics, it may be pressure language rather than a filed action.
6) How do I find my real current servicer?
Check your most recent statement and any “transfer of servicing” notice. Ditech’s customer info page explains servicing and payment addresses can change.
7) Should I pay a caller using this name?
Not without written verification and confirmation they’re the current authorized servicer/collector. Pay only through verified channels on your statement.
8) What if the caller has personal details about my loan?
Scammers can have partial data. Request written proof and verify independently through the current servicer’s official contact information.
9) What if I don’t recognize the loan they mention?
State it may not be your account and request written validation. Keep records of continued calls in case it’s wrong-party contact.
10) When should I contact a lawyer?
If you believe threats are being made without proof, contact continues after you request writing-only communication, or you can’t identify the real servicer.
