If you are getting repeated calls, letters, or texts about a past-due account from Trident Asset Management, the safest first move is usually to slow the process down, demand written details, and compare them to your own records before you discuss payment. When the contact feels excessive or confusing, your call logs and copies of letters matter more than phone arguments.
Treat messages that claim to be from Trident Asset Management as unverified until you have written details you can cross-check.
This US-focused guide explains how to reduce unwanted contact, how to request verification, and what to do if messages mention a lawsuit. It uses cautious language on purpose: only a court or regulator can decide whether conduct is unlawful, and your facts control what rights may apply.
Table of contents
- Who is the company
- Why this debt collection may be contacting you
- What to do if they are calling you
- What they say they do
- Contact information
- What harassment can look like
- When contact could potentially cross the line
- What to do if they mention legal action
- What to do if the account is legitimate
- Your rights under federal law
- How to reduce calls, messages, and confusion
- Reviews and where complaints show up
- Get help
- Success stories
- Conclusion
- FAQs
Who is Trident Asset Management?
Trident Asset Management LLC is a debt collection and asset recovery business that publicly states it collects consumer debt and that its communications are from a debt collector.
This is also listed on BBB as a collections agency with a Georgia business address, which can help you cross-check whether a letter matches known public information.
Their collections activity may involve accounts that were placed with the agency after a creditor decided to outsource recovery work on a defaulted balance.
The firm also lists licensing and compliance identifiers on its website, including an NMLS number and a Nevada collection agency license number.
What this means for you
A call or letter does not automatically prove you owe the debt, that the amount is correct, or that the right person is being contacted. Your goal is to verify the claim in writing, then decide what makes sense for your situation.
Quick identity check
- Use the address and phone number printed on the letter you received.
- Cross-check with the company’s official website details before you send money.
- Treat caller-ID numbers as unverified because spoofing is common.
Why this Trident Asset Management debt collection may be contacting you
Trident Asset Management may contact you because a creditor or debt buyer claims you owe a balance and has placed the account for collection.
Collections work can involve different types of accounts, including credit cards, auto, telecom, utilities, education, healthcare, and more, based on the company’s own description of the debt types it services.
Common reasons people do not recognize the claim
Wrong person or wrong number
If you believe the debt belongs to someone else or your number was reassigned, say so clearly and request that the details be mailed to you.
Old account or confusing creditor names
Some notices list a current creditor that differs from the original creditor. Request the original creditor name and key dates so you can compare to your records.
Fees, interest, or balance changes
If the amount seems off, ask for an itemized breakdown, including any interest or fees.
What to do if they are calling you
Trident Asset Management calls are easiest to handle with a proof-first workflow that reduces risk and builds a paper trail.
On a phone call, Trident Asset Management is not required to resolve your questions, so keep steering the discussion back to written details and verifiable records.
Step 1: Let unknown numbers go to voicemail
Save the voicemail audio and take screenshots of your call log. If you later need to show a pattern, the timestamps are useful evidence.
Step 2: Use one sentence, then end the call
Say: “Please send me the details in writing.”
Avoid debating the debt, and do not share sensitive information (full SSN, banking details, employer data) until you have written documentation you can verify.
Step 3: Start an evidence log
Create a note with the date, time, number used, the caller name, and a one-line summary. Keep copies of letters and envelopes, because the envelope can show mail timing.
Step 4: Request validation details in writing
Debt validation is the process where a collector provides key information about the alleged debt and how to dispute it. Federal law describes validation notice requirements under 15 U.S.C. § 1692g.
What to request
- Current creditor and original creditor (if different)
- Amount claimed and an itemized breakdown
- Key dates (charge-off or placement date, and last payment date if available)
- Your account or file reference number
- Dispute instructions and mailing address
A short validation request template you can adapt
A written request does not need to be long to be effective. Keep it factual, avoid emotional language, and do not include information the collector did not already have. A simple letter can ask for the current creditor, original creditor, the amount itemized, and the address for sending disputes. If you think the debt is not yours, state that you dispute the debt and want verification. If you believe calls are excessive, add a written request for communication in writing only and keep proof of delivery.
Step 5: If you believe it is a scam, verify through known channels
Some scammers impersonate real agencies. If you think the caller refuses to provide a mailing address, pressures immediate payment, or requests gift cards, crypto, or wire transfers, stop engagement and verify independently.
What they say they do
Trident Asset Management describes itself as a company focused on collecting and servicing non-performing consumer receivables.
Trident Asset Management also provides online consumer disclosures about contact rules, opt-in text messaging, and a STOP keyword to opt out of texts.
Why that matters
A company disclosure page can help you confirm you are dealing with the real organization. Still, a disclosure is not proof the debt is correct, so keep the process documentation-first.
Trident Asset Management Contact information
Use the address and phone number printed on your notice first. If you need a cross-check, the company’s official website lists a mailing address and phone number for consumer contact.
The BBB profile also shows a business address in Alpharetta, Georgia and lists multiple locations, including PO box addresses used for mailing.
Phone Number
For a safe callback, use the number shown on your letter first, then cross-check it against the official website before you discuss payment.
Contact Number
For verification, call a published number from the company website rather than returning a caller-ID number.
Address and contact
| Category | Details |
| Mailing address (website) | P.O. Box 888424, Atlanta, GA 30356 |
| Phone (website) | 866-695-8893 |
| Business address (BBB) | 10375 Old Alabama Connector Rd, STE 303, Alpharetta, GA 30022 |
| Additional mailing location (BBB) | PO Box 101928, Birmingham, AL 35210 |
| Hours (website) | Monday–Friday, 8:30 AM–5:00 PM ET |
| Debt collector disclosure (website) | “This is a communication from a debt collector…” |
Important: collectors may use multiple outbound numbers, and spoofing is possible. Written verification remains the safest identity check.
What Trident Asset Management harassment can look like
Trident Asset Management Harassment concerns usually involve patterns, not one call. If you believe contact is excessive, misleading, or designed to pressure you without clear documentation, you will want to rely on call logs, letters, and written disputes.
Examples to document
- Repeated calls about the same alleged debt in a short period
- Calls that continue after you ask for written-only communication
- Statements that imply definite legal consequences without case details
- Continuing wrong-person contact after you dispute the account
- Requests for sensitive information before sending written details
Regulation F and the “7-in-7” call-frequency presumption
Regulation F includes a presumption tied to calls about a particular debt, describing that a collector is presumed to violate the Fair Debt Collection Practices Act (FDCPA)’s telephone harassment prohibition if it calls more than seven times in seven consecutive days about a particular debt, or calls within seven days after a telephone conversation about that debt.
If your log shows that kind of pattern, save screenshots and voicemail files.
When Trident Asset Management contact could potentially cross the line
Trident Asset Management contact could potentially cross the line when communications are abusive, deceptive, or repeated in a way that might violate federal or state debt collection rules, depending on the facts. Only a court or regulator can determine whether conduct is unlawful. Still, if you believe the communications include misleading statements, improper threats, or repeated calls designed to annoy or harass, that could potentially raise issues under federal law.
High-signal red flags
Threat language without verifiable case details
If a caller mentions “lawsuit” but cannot provide the court name, case number, and plaintiff name, treat it as unverified pressure until you see real paperwork.
Pressure to pay before providing written details
Pressure to pay on the phone without a written notice that matches your records could indicate a problem, so pause and request documentation.
Third-party contact or workplace calls
FDCPA rules restrict third-party disclosures and certain workplace contact. The statute also describes limits on the time, place, and method of communication.
What to do if Trident Asset Management mention legal action
If someone says lawsuit, judgment, or garnishment, slow down and shift the interaction into writing.
What to do right away
- Ask for the court name, case number, and the plaintiff
A quick “court paper” authenticity checklist
Scammers sometimes use legal-sounding language to trigger panic. Real court documents usually identify the court, include a case number, and list the parties on the first page. They also include a filing stamp or a clerk’s information, and they describe how and when you must respond. When you are unsure, you can search the court’s online docket (many state courts provide lookup tools) or call the clerk using a published court phone number, not a number provided by the caller. If you think you were served, do not ignore it while you investigate, because deadlines can run even if the claim is disputed.
- Request that they mail the case details in writing
- Do not treat a voicemail as proof of a filed lawsuit
- If you receive real court documents, respond by the deadline to avoid a default judgment
Public litigation examples (why documentation matters)
There are publicly available filings and decisions involving Trident Asset Management as a defendant in FDCPA-related cases. These records do not prove wrongdoing in your situation, but they show why evidence and written disputes matter.
What to do if the account is legitimate
If the notice matches your records and you decide the account is legitimate, treat payment as a controlled process.
Trident Asset Management should be able to confirm the current creditor and the amount claimed in writing before you send money, especially if you ask for an itemized breakdown.
Get terms in writing first
Ask for written settlement or payoff terms that clearly state:
- Total amount due
- Due date(s)
- Whether interest or fees will continue
- What “paid in full” or “settled” status will mean, if applicable
Use verified payment instructions
Use payment methods and instructions shown on official paperwork or an official portal. Avoid paying through text links you did not request.
Save proof
Keep receipts, confirmation numbers, and any settlement letter in a single folder.
Your rights under federal law
Your rights depend on the facts, the account type, and who is contacting you.
FDCPA protections
The Fair Debt Collection Practices Act (FDCPA) prohibits harassment, false or misleading representations, and unfair practices by covered debt collectors. It also includes validation and dispute tools.
Communication limits and cease-contact requests
If you want less phone contact, a written request can matter. The FDCPA describes limits on communications and third-party contact and outlines a framework for communication restrictions.
Robocalls and spoofing tools (FCC/FTC)
If you believe the calls are spoofed, unwanted, or robotic, the FCC and FTC provide consumer guidance on blocking and reporting unwanted calls and texts.
How to reduce Trident Asset Management calls, messages, and confusion
This situation can feel urgent when contact is frequent. A reduction plan works best when it is written, documented, and consistent.
A practical reduction plan
1) Keep it to one sentence on the phone
“I’m requesting the details in writing.” Then hang up.
2) Send a short validation or dispute letter
If you think the debt is wrong or not yours, dispute in writing and request verification debt validation. Save a copy.
3) Request written-only communication if calls are overwhelming
If you believe the call volume is excessive, ask for mail-only or email-only communication and keep proof of your request.
4) Use the STOP keyword for texts you opted into
The company’s disclosure page explains that consumers can text STOP to opt out of text messages.
5) Keep an evidence file
Include call logs, voicemail audio, letters, envelopes, and copies of what you sent.
Reviews and where complaints show up
Trident Asset Management BBB information can help you verify addresses, business type, and complaint themes, but reviews and complaints are still allegations and responses, not proof of what happened in your case.
What to look for in complaints
- Confusion about the original creditor or balance
- Disputes about validation notices or documentation
- Concerns about call volume or credit reporting
How to use this safely
Use public complaints as a signal to document carefully, then focus on your own records. Evidence specific to your account is what matters most.
Get Harassment Help Against Trident Asset Management
If you believe you are dealing with repeated calls, misleading statements, wrong-person contact that will not stop, or threats that feel improper, you may want a consumer-focused review of your documentation.
Consumer Rights Law Firm PLLC focuses on protecting consumers from unfair and abusive practices and helping them enforce rights under federal law, including matters involving the FDCPA, FCRA, and Telephone Consumer Protection Act If you want help drafting disputes, organizing call logs, or evaluating whether conduct might violate federal rules, this firm can be part of your solution.
Consumer Rights Law Firm PLLC contact information
Consumer Rights Law Firm PLLC
Address – 133 Main Street, Second Floor, North Andover, MA 01845
Phone – +1 877-700-5790
Email – help@consumerlawfirmcenter.com
Success stories
Conclusion
Trident Asset Management calls can feel urgent, but urgency is not the same as verification.
Managing disputes with Trident Asset Management is easier when you keep everything in one folder and respond consistently in writing.
Move the matter into writing, request clear account details, document call patterns, and respond to real court paperwork on time. If you believe contact is excessive or misleading, get help before you guess.
FAQs About Trident Asset Management
Why is Trident Asset Management calling me?
It may be contacting you about an alleged debt placed for collection. Ask for the creditor name, amount, and key dates in writing, then compare to your records before you pay or agree to terms. If you think it is wrong, dispute it in writing and keep a copy.
What is Trident Asset Management Collections Phone Number for a safe callback?
Use the number on your letter first. For a cross-check, the company website lists a phone number you can call to confirm the mailing address and your file reference. Avoid sharing SSN or banking details until paperwork matches your records.
What is Trident Asset Management Contact Number if the caller ID seems suspicious?
Caller ID can be spoofed. Call a published number from the official website, ask for the mailing address and file number, and request written details. Write down the representative’s name, extension, and what they promised to mail.
Does Trident Asset Management report to credit bureaus?
Credit reporting depends on the account and the furnisher. If you believe a tradeline is inaccurate, dispute with the bureaus and also dispute directly with the furnisher, keeping copies. Save screenshots before and after any change so you can track dates.
What if I do not recognize the creditor name?
That could indicate a wrong-person issue, a sold account, or a mix-up. Dispute the debt in writing and ask for verification and an itemized breakdown before you pay anything. Avoid confirming the debt by phone while you investigate.
What does the “7-in-7” rule mean for call frequency?
Regulation F describes a presumption tied to calling more than seven times in seven days about a particular debt, or calling within seven days after a phone conversation about that debt. Log every attempt, including missed calls, and save voicemails.
How do I stop texts from Trident Asset Management?
If you opted into texts, the disclosure page states you can text STOP to opt out and text HELP for support. Keep screenshots of messages and your opt-out request. If texts continue after STOP, save proof and consider written-only communication.
Can Trident Asset Management sue me?
A collector may pursue a lawsuit if authorized by a creditor or debt buyer, but phone threats are not proof. A voicemail is not a filed case; court papers usually include a court name and case number. Respond by the deadline to avoid default.
Where can I check Trident Asset Management BBB information?
The BBB profile lists addresses and complaint information that can help you cross-check details. Compare the address and phone on your letter to the profile, note any repeated themes, then rely on your own letters and call logs in your evidence file.
How can Consumer Rights Law Firm PLLC help?
They can review letters, call logs, and disputes, help you draft communications, and assess whether conduct may violate federal consumer protection laws. They may also help you prepare a cease-contact request and organize evidence if credit reporting is involved.
