Stop Synergy Credit Services Harassment

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With the Casevox mobile app, you can easily document debt collection activity, upload voicemails, and organize your complaint details all in one place. Share information directly with our legal team so we can act quickly on your behalf.

If Synergy Credit Services is calling, texting, or mailing you, the safest first move is to slow the process down and verify the claim in writing before you discuss payment or share sensitive details. That approach can help whether this is a real account, a wrong-person issue, or something that could indicate a scam.

Table of Contents

  • Who is Synergy Credit Services
  • Why is this debt collection contacting you?
  • What should I do if they are calling me?
  • What They Say They Do
  • Contact Information
  • What Harassment Can Look Like
  • Is Synergy Credit Services Breaking the Law?
  • What to Do If they Mention Legal Action
  • What to do if Synergy Credit Services Legitimate
  • Your Rights When Contact Becomes Excessive or Misleading
  • What crosses the line
  • How do I stop calls, messages?
  • BBB Reviews and Where Complaints Show Up
  • Get Help With Harassment
  • Success Stories
  • Conclusion
  • FAQs About Synergy Credit Services

Who is Synergy Credit Services

Synergy Credit Services, LLC is identified in Idaho Department of Finance documents as a collection agency licensee (license referenced as CCR-10361, with NMLS ID 1897369 in the same file). If you searched Synergy Credit Services address to confirm a letter, the best practice is to match the name, address, and any reference numbers on the notice to regulator records and the contact table above before you respond.

A key reality: people often don’t recognize a collector’s name because the collector may be contacting you on behalf of a creditor or client you do recognize (medical provider, utility, telecom, prior lender), or it may be a wrong-person situation caused by outdated data issues.

Why is this debt collection contacting you?

Why is this debt collection contacting you

Debt collection contact usually happens because an account was placed with a third party or assigned for recovery, and the collector is attempting to reach the person they believe is responsible. If you think the debt is unfamiliar, that could indicate:

  • A balance you don’t recognize (wrong person, identity mix-up, old phone number)
  • A bill that changed after insurance/adjustments (common with medical-style accounts)
  • A small balance that moved to collections after multiple internal notices
  • A debt that is older than you expected (timeline confusion can be important)

Your safest goal is not to “solve it live” on the phone. Your goal is to force clarity in writing so you can compare the claimed creditor, amount, and dates to your own records.

What should I do if Synergy Credit Services is calling me?

If Synergy Credit Services is calling, you can reduce risk quickly by moving everything to writing and verifying the claim before you pay. Use a simple sequence:

  1. Let unknown calls go to voicemail and save recordings/screenshots.
  2. Use one sentence if you answer:
    “Please send me the details in writing. What address should I use for a written dispute?”
  3. Do not confirm sensitive identifiers (SSN, DOB, bank info, employer) until you have written documentation that matches your records.
  4. Start a call log (date/time/number/summary). Patterns matter if Synergy Credit Services Harassment is a concern later.
  5. If the calls keep coming, you can request communication in writing only (keep a copy).

This process protects you even if the debt is real—because it turns pressure into documentation.

What They Say They Do

What They Say They Do

What’s verifiable from public regulator material is that the Idaho file identifies Synergy Credit Services, LLC in the context of collection agency licensing. The regulator documents do not necessarily list every client type or industry, so treat any caller’s “origin story” as unverified until you have a written notice that states:

  • The original creditor or client name
  • The amount claimed and how it’s calculated
  • Key dates (service date, charge-off/placement date, last payment date if applicable)
  • How to dispute and where to send disputes

Contact Information

Synergy Credit Services address and contact details you can cross-check

ItemWhat it’s used forVerified / listed detailSource type
Company identity (regulator record)Confirm the legal entity and licensing contextSynergy Credit Services, LLC (Idaho Collection Agency License No. CCR-10361, NMLS ID 1897369)Idaho Dept. of Finance filing
Business address (regulator record)Best address to match against a letter/notice1120 E Glenberry Court, Coeur d’Alene, ID 83815Idaho Dept. of Finance filing
Email (regulator record)A documented contact channel shown in the filesynergycreditservices@gmail.comIdaho Dept. of Finance filing
Synergy Credit Services contact number (directory listing)Cross-check a number you see on caller ID+1 888-910-0801Business directory listing
Synergy Credit Services contact number (directory listing)Cross-check a number you see on caller ID+1 208-771-2783Business directory listing

What Harassment Can Look Like

Harassment is usually a pattern, not a single annoying call. If you believe the contact is excessive or designed to pressure you without proof, that may be a compliance problem depending on the facts.

Common patterns consumers describe (in general debt collection scenarios) include:

Call-frequency “presumption” you can measure

Federal debt collection rules under Regulation F include call-frequency presumptions tied to a particular debt (often described as “7-in-7” and limits after a telephone conversation). If your call log shows a pattern near those thresholds, save the log and voicemails because it may help you describe what happened with precision.

Is Synergy Credit Services Breaking the Law?

Is Synergy Credit Services Breaking the Law

Whether conduct violates the law depends on evidence, timing, and what was actually said or done. If you believe a caller used misleading statements, pressured you without disclosures, or continued contact in a way that could indicate harassment, that might implicate federal protections such as the Fair Debt Collection Practices Act (FDCPA)’s prohibitions on harassment/abuse and misleading representations.

Separately, Idaho Department of Finance materials show an administrative process involving revocation of an Idaho collection agency license tied to compliance issues referenced in the file (including bond-related requirements). That does not prove consumer harassment, but it is a real-world reason to double-check identity and legitimacy before you engage.

What to Do If Synergy Credit Services Mention Legal Action

If a caller mentions “lawsuit,” “judgment,” or “garnishment,” your safest move is to slow down and demand verifiable details in writing. A threat without paperwork could indicate pressure tactics—or it could be an attempt to scare you into paying without verification.

Do this immediately:

  • Ask for the court name and case number (if one exists)
  • Request the claim in writing
  • If you receive actual court papers, respond by the deadline (ignoring paperwork is where defaults happen)
  • If you are unsure whether papers are real, confirm through the court’s official channels (type the court site yourself, don’t click text links)

A voicemail is not proof of a lawsuit. Paperwork is.

What to do if Synergy Credit Services Legitimate

What to do if Synergy Credit Services Legitimate

If the contact appears legitimate and the debt is yours, you still should treat payment as a controlled transaction. Safer steps:

  • Get any settlement or payment plan terms in writing
  • Confirm whether the payment is paid in full or settled (those can be different outcomes)
  • Use traceable payment methods and keep receipts
  • Avoid unusual payment demands (gift cards, crypto, wire to an individual), which can be scam signals (Federal Trade Commission guidance commonly warns against these patterns).

If anything feels inconsistent (wrong creditor name, wrong amount, wrong dates), pause and dispute in writing.

Your Rights When Contact Becomes Excessive or Misleading

Your rights do not require you to “win an argument” on the phone—they give you tools to force clarity and stop abusive patterns. Below are the big frameworks people use when contact becomes confusing or aggressive.

FDCPA rights (core debt-collection conduct rules)

The Fair Debt Collection Practices Act (FDCPA) is the main federal law limiting harassment and deception by many third-party debt collectors. Key sections commonly cited include:

  • Harassment or abuse restrictions
  • False or misleading representations restrictions

If you believe conduct fits those categories, that may be relevant when you document and escalate.

Regulation F call-frequency presumptions

Regulation F provides clearer expectations around call patterns tied to a particular debt, including presumptions regarding repeated calls and post-conversation limits.

FCRA rights (credit reporting accuracy)

If Synergy Credit Services appears on your credit report and you think the entry is wrong, the Fair Credit Reporting Act (FCRA) provides a framework for disputing inaccurate information. In practice, that usually means:

  • Dispute inaccuracies with the credit bureaus
  • Send the collector a written dispute referencing the same account
  • Keep proof of what you sent and when

TCPA rights (certain calls/texts to cell phones)

The Telephone Consumer Protection Act (TCPA) can matter when robocalls or certain automated texts/calls hit a cell phone without proper consent (details can be fact-specific). If you think calls are automated or prerecorded, save voicemails and note what you hear.

TILA (loan disclosure context, when relevant)

TILA is primarily about credit disclosure requirements. It is not a general anti-harassment law, but it can matter if the underlying account involved consumer credit terms and disclosures and your dispute relates to the original creditor’s disclosures.

What crosses the line

The line is usually crossed when contact becomes misleading, coercive, or excessive without documentation—especially after you try to move everything to writing. These signals can be important:

  • Calls that appear designed to wear you down rather than clarify
  • “Pay now” pressure while refusing to identify the creditor or provide a mailing address
  • Continued contact after you send a written dispute or request mail-only communication
  • Threats of legal action without case details or written follow-up

If you believe you’re seeing these signals, keep your call logs and voicemails. That evidence can matter more than memory.

How do I stop Synergy Credit Services calls, messages?

How do I stop Synergy Credit Services calls, messages

To stop calls or reduce messages, the practical goal is to create a paper trail and limit channels. Steps that often help:

1) Use a one-sentence phone script

  • “Send me the details in writing.”
  • “What address should I use for a written dispute?”

Then end the call.

2) Send a written validation/dispute request

Keep it short and factual. Ask for:

  • Original creditor name
  • Amount claimed and an itemized breakdown
  • Dates tied to the account
  • Proof they are authorized to collect
  • The dispute address and reference number

3) Document everything

Keep one folder with:

  • Call log + screenshots
  • Voicemails
  • Letters/envelopes
  • Copies of anything you send

4) Treat suspicious behavior as a red flag

If you believe the caller is impersonating a real company, FTC guidance on fraud reporting and scam patterns can help you decide when to stop engaging and report.

BBB Reviews and Where Complaints Show Up

You can research Synergy Credit Services complaints without assuming wrongdoing by separating “allegations” from “verified records. Here are the places that can help you do that:

  1. State regulator materials (Idaho Department of Finance)
    Public administrative-action documents can confirm licensing context and certain compliance issues referenced in the file.
  2. FTC fraud reporting and scam guidance
    If you think something feels off (payment by gift card/crypto, refusal to mail details), it may be worth checking FTC guidance and reporting tools.
  3. Your own records (most important)
    Your call log, voicemail recordings, and the written notice are usually the most reliable evidence if Synergy Credit Services Harassment is the issue you’re trying to prove or stop.

If you searched Synergy Credit Services complaints, the most defensible approach is to compare what you experienced to the legal standards and keep your documentation clean.

Get Help With Harassment

Get Help With Harassment

Consumer Rights Law Firm PLLC can help you move from “stressful calls” to a documented plan, including drafting dispute/validation letters, organizing evidence, and evaluating whether conduct may violate FDCPA/TCPA/FCRA protections based on the facts.

Consumer Rights Law Firm PLLC Contact

ItemDetail
Law firmConsumer Rights Law Firm PLLC
Address133 Main Street, Second Floor, North Andover, MA 01845
Phone+1 877-700-5790
Emailhelp@consumerlawfirmcenter.com

Success Stories

I had a credit card company that was calling me relentlessly to the point of harassment. Matthew was wonderful and was able to get them to cancel the amount owed on the card as well as owe me money for the harassment. He was very personable, nice and has this solved in a very short time! I only expected Matthew to get them to stop calling me over and over… he went above and beyond and did even more than expected.
Scott was amazing; his communication was on point. I had been harassed for months, with calls to my family and close relatives that were embarrassing. I contacted this company, and they resolved my issue within 60 days—at no charge and without requiring personal information. The process was fast and easy, especially for a debt relief program. As someone who is young and not very knowledgeable about debts, they made everything clear and straightforward
Dear Derek and Matt, I am writing to express my sincere gratitude for your help with my case. Your expertise and professionalism were invaluable, and I am grateful for your dedication to securing a favorable outcome. Thank you for everything.

Conclusion

If you’re dealing with Synergy Credit Services, the safest plan is usually the same: verify first, move everything to writing, and document patterns. If you believe the contact is excessive or misleading, it may help to compare what’s happening to FDCPA/Regulation F standards and keep your records tight.

FAQs About Synergy Credit Services

Why is Synergy Credit Services calling me?

They may be contacting you about an alleged past-due balance placed with them. Ask for written details so you can verify the creditor, amount, and dates before you discuss payment.

What is the Synergy Credit Services address I should verify?

Match the address on your letter to reliable sources. Idaho Department of Finance materials list a Coeur d’Alene address for Synergy Credit Services, LLC.

What is the safest contact number to call back?

Use the number printed on your official notice, then cross-check it against reputable listings. Directory sources list phone numbers, but caller ID alone can be spoofed.

What if I think Synergy Credit Services Harassment is happening?

If you believe calls are excessive or pressure-driven, it may help to keep a call log and voicemails. Regulation F includes call-frequency presumptions tied to a particular debt.

Can Synergy Credit Services threaten a lawsuit?

Collectors can discuss potential legal options in some contexts, but if you believe threats are vague or unsupported, ask for the court name and case number. A voicemail is not proof—written paperwork matters.

What if the debt is not mine?

Dispute it in writing and request validation. Keep your dispute letter copy and delivery proof. Avoid sharing extra personal details beyond what’s needed to identify the file.

What if Synergy Credit Services is on my credit report?

If you think reporting is inaccurate, you can dispute with the credit bureaus and request documentation from the furnisher. The FCRA provides a framework for correcting inaccurate entries.

What if this is legitimate and I want to pay?

Pay only after you receive clear written terms. Get receipts and confirm whether it’s paid in full or settled. If payment demands feel unusual, that could indicate a scam pattern.

Where do Synergy Credit Services complaints show up?

Complaints may appear in different places depending on the issue. Regulator filings can confirm licensing context, and fraud tools can help if something seems suspicious.

How can Consumer Rights Law Firm PLLC help?

They can review notices and call logs, draft disputes, and assess whether facts may support FDCPA/TCPA/Fair Credit Reporting Act claims. That can help you act quickly without guessing or escalating risk.

Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.