Getting a call from a medical billing collector can feel urgent, especially when the caller has your name, a provider reference, or mentions a past appointment. If you believe USCB America is contacting you, your best first move is not to argue or pay on the spot. Your best move is to verify the account in writing, control how you’re contacted, and keep a clean record so the facts don’t change from call to call.
This blog is built specifically for people dealing with USCB America collections and uses cautious language like may, could, and if you believe so the advice stays accurate and defensible.
Table of Contents
- Who is USCB America and why may they contact you?
- Quick Ways to Reduce Calls and Messages
- Check Your Debt Before Paying
- How to handle USCB America collections for medical bills
- When Contact Goes Too Far
- If USCB America Brings Up Legal Action
- Resolving a Legitimate Debt
- USCB America Contact Details
- Getting Help
- Final Thoughts
- FAQs
Who is USCB America and why may they contact you?
USCB America is a debt collector on its consumer portal and offers consumer tools for payment, dispute and communication preferences.
Many consumers run into USCB America collections after a healthcare provider, hospital, or medical group assigns an unpaid balance for follow-up. If you believe you’re being contacted about a medical bill, it’s still smart to confirm:
- The provider name tied to the balance
- The service date range
- The exact amount claimed and how it was calculated
- Whether insurance payments were applied correctly
Quick Ways to Reduce Calls and Messages from USCB America
Move everything to “documented mode”
Start a simple log:
- Date/time
- Number that called
- Voicemail saved (yes/no)
- What they said in one sentence
If you believe the contact is turning into harassment, this log becomes your strongest evidence.
Use USCB’s own “stop calling” tool
USCB publishes a “Stop Calling Me” form on its consumer portal. Submitting that request can help reduce repeated contact if the number is wrong or if you prefer a different channel.
Control texts (if you’re receiving them)
USCB’s text messaging page states you can unsubscribe by calling their listed number or texting “STOP” to their listed shortcode. If you believe the texts are unwanted, save screenshots first, then use the opt-out method described on their page.
Don’t rely on caller ID
Collectors may call from different lines. If you want to confirm legitimacy, use a verified USCB America phone number from an official source (see the contact table below) rather than calling back the number that appeared on your screen.
Check Your USCB America Debt Before Paying
If you believe the balance may be yours, verification protects you from paying the wrong amount or paying a bill that should have gone through insurance.
Ask for these items in writing
- provider/creditor name
- amount breakdown (principal + fees, if any)
- service date range
- how to dispute and where to send disputes
USCB provides an online dispute form that includes common dispute reasons (e.g., “not my debt,” “amount wrong,” “already paid”).
If you think it’s a wrong person or wrong bill
Use one sentence and repeat it:
“I don’t recognize this account. Please provide written details and stop calling this number.”
If calls continue after that, your log matters.
How to handle USCB America collections for medical bills
What to check before you negotiate
Medical balances can be confusing because they may involve:
- Multiple bills for one visit
- Separate billing for facility vs. physician
- Insurance adjustments that post later
If you believe the amount is inaccurate, dispute the specific issue (wrong amount, wrong person, already paid) rather than making broad accusations.
Payment options
If you confirm the debt is legitimate, choose one path:
- Pay in full with a receipt you save
- Request a payment plan in writing
- Request a settlement offer in writing (if offered)
Keep all confirmations. If something later appears on your credit report incorrectly, documentation helps.
When USCB America Contact Goes Too Far
Not every unpleasant call is unlawful. But if you believe the pattern is excessive or misleading, it could become legally relevant depending on the facts.
Potential warning signs include:
- Repeated calls after you clearly requested a different channel
- Misleading statements about what “must” happen next
- Threats of immediate lawsuits without verifiable details
- Robocalls or prerecorded messages to a cell phone without appropriate consent (fact-specific)
There are public reports describing a TCPA class action settlement involving allegations of autodialed calls without consent (allegations are not proof of wrongdoing).
What to Do If USCB America Brings Up Legal Action
If a caller implies legal action, switch to verification mode. Ask for:
- Court name and location
- Case number (if filed)
- Plaintiff name
- Written notice with the claim details
If they can’t provide specifics, the claim might be pressure language rather than a filed case. Don’t argue—ask for written proof and end the call.
Resolving a Legitimate USCB America Debt
If you decide to pay or set terms, protect yourself with a “paper trail” approach:
- Get the amount and terms in writing
- Pay in a traceable way
- Save receipts and confirmation numbers
- Keep a copy of any settlement/plan terms
This reduces future disputes and can help if you need to correct recordkeeping errors.
USCB America Contact information
Below are verified business details and consumer-facing channels.
| Item | Details |
| Company | USCB America |
| Headquarters address | 355 S Grand Ave #3200, Los Angeles, CA 90071-1591 |
| Alternate identity | “USCB, Inc. dba USCB America” (consumer portal disclosure) |
| Consumer help line | 888-CARE-398 |
| BBB-listed line | (877) 846-9531 |
| Stop-calls tool | “Stop Calling Me” form (consumer portal) |
| Dispute tool | “Dispute a Debt” form (consumer portal) |
Get help from Consumer Rights Law Firm PLLC
Consumer Rights Law Firm PLLC helps consumers who believe they are dealing with unfair or abusive communications, inaccurate credit reporting, or unlawful contact that may implicate federal consumer laws such as the Fair Debt Collection Practices Act (FDCPA), FCRA, and Telephone Consumer Protection Act . The firm can review your call log, letters, and account details to explain which options may apply to your situation and what documentation is most important.
If you think the contact from a USCB America debt collector is escalating—especially if you believe calls are repetitive, messages are confusing, or consent for calls/texts is unclear—the firm may help you decide what to send, what to preserve, and how to pursue a fact-based resolution without guessing.
Consumer Rights Law Firm PLLC contact
| Item | Details |
| Law firm | Consumer Rights Law Firm PLLC |
| Address | 133 Main Street, Second Floor, North Andover, MA 01845 |
| Phone | +1 877 700 5790 |
| help@consumerlawfirmcenter.com |
Conclusion
If you believe USCB America collections are becoming overwhelming, shift to a written, documented process: verify the account details, use the dispute and stop-call tools if needed, and keep proof of everything. If you confirm the balance is legitimate, resolve it with written terms and saved receipts. If you believe the communication pattern could potentially violate consumer protection rules, a consumer-rights attorney may help you evaluate next steps.
Success Stories
Consumer Rights Law Firm is amazing! Scott was A+ all the way! He helped get a debt collector to stop harassing me and calling nonstop. I honestly thought it wasn’t real at first when they said there’d be no out-of-pocket costs but Scott proved me wrong! He was so easy to talk to and really cared about helping me.
He even got the debt completely removed and put a little extra change in my pocket. I was shocked. Thank you SO much, Scott! I’d 100% recommend Consumer Rights Law Firm PLLC to anyone dealing with the same kind of mess. Seriously, give them a call!
The law firm is highly regarded for its dedication to safeguarding individuals’ rights and its personalized, genuine-care approach to legal support. Attorney Derek possesses exceptional skill and extensive experience in handling consumer rights cases, while Matthew and Scott approach their work with patience and attentiveness, carefully explaining each step of the legal process to clients. I strongly endorse this firm as a trusted and compassionate resource for those seeking assistance with consumer rights matters.
USCB America FAQs
1) Is USCB America a real company?
The agency appears as a collections business with a Better Business Bureau profile and a consumer portal that identifies it as a debt collector. If you’re unsure, verify using official contact details.
2) What should I do first if this debt collector calls?
Ask for written details (provider, dates, amount breakdown) and start a call log. Don’t agree to payment terms until you confirm the account matches your records.
3) How do I stop USCB America collections calls?
Use the “Stop Calling Me” form on the consumer portal and request communication in writing. Save screenshots/voicemails in case the pattern continues.
4) What is the safest USCB America phone number to use?
Use a verified USCB America phone number from an official source like the consumer portal or BBB profile, not the number that called you.
5) Is USCB America scam activity common?
If you suspect USCB America scam impersonation, don’t use links or numbers from the message. Verify through the official portal/BBB details and request written documentation before paying.
6) What if the medical bill should have been covered by insurance?
Dispute the amount and request itemized billing and service dates. You can also contact the provider’s billing office to confirm insurance adjustments and coding.
7) Can USCB America collections report to credit bureaus?
Collections accounts may be reported depending on the situation. If you believe reporting is inaccurate, dispute with documentation and keep proof of payment/adjustments.
8) What if they’re calling about someone else’s debt?
State it’s a wrong number, use the stop-call request, and document each contact. Repeated wrong-party calls could potentially become legally relevant if the pattern continues.
9) Should I pay over the phone?
Pay only after verification and only in a traceable way. If you set a plan or settlement, get the terms in writing and save your receipt confirmations.
10) When should I talk to a lawyer?
If you believe a USCB America collection agency is contacting you excessively, using misleading statements, or calling/texting without proper consent, a legal review may help you understand your options.
