If you are receiving Thermo Credit LLC repeated calls, emails, or payment demands and you think the communication is unfair, this guide explains how to slow the situation down, verify what the contact is about, and reduce unwanted contact. ThermoCredit is publicly described as a business-funding company, so consumer “debt collector” rules may not always apply. Still, if you believe you are being contacted in error, pressured without documents, or contacted at a frequency that feels excessive, you can take practical steps to protect yourself.
Table of Contents
Who is the company
Why this finance company may be contacting you
What to do if they are calling you
What they say they do
Contact information
What harassment can look like
When contact could potentially cross the line
What to do if they mention legal action
What to do if the account is legitimate
Your rights under federal law
How to reduce calls, messages, and confusion
Reviews and where complaints show up
Get help
Success stories
Conclusion
FAQs
Who is Thermo Credit LLC
Thermo Credit LLC presents itself publicly as a provider of working-capital solutions, including credit facilities, loans, and factoring/receivables financing for businesses.
That matters because many consumer-focused collection laws are designed for third-party debt collectors collecting consumer debts, not necessarily for a creditor or a commercial lender enforcing a business obligation. If you think your situation is tied to a business contract, the most useful “anti-harassment” strategy is usually documentation: contracts, invoices, payment history, and written balance statements.
Thermo Credit LLC also announced in 2024 that it was acquired by First Avenue Funding. If you believe your contact details, portals, or payment instructions changed after that announcement, it may be safer to request written confirmation and cross-check before paying.
Why Thermo Credit LLC may be contacting you

This contact can happen in several different scenarios. Your goal is to identify which one fits your situation before you react.
A) A business funding account may be past due
If your business used a credit facility, factoring, or similar financing, the company may contact you about an alleged default, reserve balance, repayment term, or contract dispute. Commercial finance disputes can involve invoices, assigned receivables, or payment redirections, so written documentation is the safest way to confirm what is actually being claimed.
B) You could be a wrong-number or wrong-person match
If you do not recognize the business name, service, or amount, that could indicate a recycled number, a records mix-up, or mistaken identity. If you believe this is a wrong-person situation, shifting everything to writing and keeping the calls short may reduce risk.
C) A guarantor or “related party” claim could be involved
Sometimes a caller claims there is a personal guarantee or a related-party obligation. If you think that might be happening, request the signed guarantee document and the contract section they are relying on. Verbal claims are not proof.
D) It could be an impersonation scam
Scammers can spoof caller ID. If someone pushes gift cards, crypto, wire transfers, or urgent text links, that could indicate fraud. End the call and verify using known contact details.
What to do if Thermo Credit LLC is calling you
If Thermo Credit LLC is calling you, use a proof-first workflow that creates a paper trail and reduces the chance of accidental admissions.
1) Let unknown numbers go to voicemail
Save the voicemail audio and take screenshots of the call log. If you later need to show frequency, timing, or content, your records matter more than memory.
2) Use a one-sentence script and end the call
Say: “Please send me the details in writing.”
Then stop talking. A short call reduces pressure and limits misunderstandings.
3) Avoid sensitive disclosures until the claim is documented
Do not share bank login information, routing numbers, account passwords, or copies of identification until you have written documents you can verify. If you believe a business obligation is involved, request the agreement name/date, an account reference, and a written payoff or balance statement.
4) Start an evidence log immediately
Create one note with the date, time, number used, the name the caller gave, and a one-line summary. Keep emails, envelopes, and attachments in one folder.
5) Request a document checklist (in writing)
Ask for the agreement name/date, an itemized balance breakdown, and clear dispute or payoff instructions in writing.
If the caller cannot provide clear written documents, it may be safer to pause rather than paying just to stop calls.
What Thermo Credit LLC says they do

Thermo Credit LLC describes itself publicly as a funding company offering credit facilities and factoring/receivables financing to businesses.
For a harassment topic, it can help to confirm whether the call is about servicing, verification, or contract enforcement before you treat it as collection pressure.
Contact information
Use the contact information printed on your letter, contract notice, or invoice first. Then cross-check with reliable public listings so you do not respond to a spoofed number.
Thermo Credit LLC Phone Number
Thermo Credit LLC Phone Number is listed on the company’s website as 504-975-8599.
Some business directories and the BBB profile display a different phone number associated with the company. A mismatch does not automatically prove a scam, but it is a reason to request written verification and confirm the mailing address before you send money or documents.
Thermo Credit LLC Address
Thermo Credit LLC Address can appear in more than one place depending on the listing. The BBB profile shows a New Orleans address, while the company’s website lists multiple office locations. Cross-check the address printed on your notice against these sources before you mail disputes or payments.
Address details table (cross-check reference)
| Category | Details |
| BBB listing | 639 Loyola Ave #2565, New Orleans, LA 70113 |
| Website phone | 504-975-8599 |
| Website office location | 2895 Highway 190, Suite 207, Mandeville, LA 70471 |
| Website office location | 13200 South Belcher Rd, Ste. 202, Largo, FL 33773 |
| Website office location | 2229 1st Ave. South, Suite 100, Birmingham, AL 35233 |
Important: legitimate companies can use multiple outbound numbers, and scammers can spoof caller ID. Written documentation remains the safest identity check.
What Thermo Credit LLC harassment can look like
Thermo Credit LLC Harassment is usually about patterns, not one call. If you believe communications feel excessive, misleading, or designed to rush you without documents, focus on measurable behaviors you can record.
Examples that could indicate a problem, depending on the facts:
- Repeated calls in a short period about the same alleged obligation
- Calls that continue after you request written communication only
- Threat language that sounds definite but lacks a contract reference, case number, or specific details
- Requests for sensitive data before providing written documents
- Pressure to pay immediately without an itemized statement
When call-frequency rules may matter (consumer-debt situations)
If you believe the contact is from a covered “debt collector” about a consumer debt, Regulation F includes call-frequency presumptions tied to a particular debt. For example, it describes a presumption of violation if a debt collector calls a person about a particular debt more than seven times within seven consecutive days, and a presumption of violation if it calls within seven days after a telephone conversation about the debt.
If your situation is commercial finance, those specific consumer rules may not apply, but your call log still helps you show patterns and set boundaries.
When Thermo Credit LLC contact could potentially cross the line

Only a court or regulator can determine whether conduct is unlawful. Still, if you believe the communication includes misleading statements, improper threats, or repeated contact designed to harass, it could potentially raise legal issues depending on the facts.
Practical red flags to document
- “Lawsuit” claims without a court name, case number, or plaintiff
- Threats that sound immediate but arrive without paperwork
- Continued contact after you clearly requested mail-only communication
- Demands for unusual payment methods (gift cards, crypto)
- Refusal to provide a mailing address or written documents
What to do if Thermo Credit LLC mention legal action
If Thermo Credit LLC mentions a lawsuit, judgment, UCC foreclosure, or asset seizure, treat that as a reason to slow down and demand specifics.
What to do right away
- Ask for the court name, case number, and plaintiff (the party suing)
- Ask for the contract name/date and the provision they claim was breached
- Request that they send the information in writing
- If you receive real court documents, respond by the deadline (ignoring deadlines can lead to a default judgment in many courts)
Public records show Thermo Credit LLC has been involved in commercial litigation. For example, a Sixth Circuit case involves Thermo seeking to avoid and recover payments it alleged were fraudulent transfers under state law.
Separately, an FCC document describes Thermo as a secured creditor that exercised rights to perform a UCC foreclosure of a borrower’s assets after an alleged default. This is an example of commercial enforcement activity and does not prove your specific situation is valid or invalid.
What to do if the account is legitimate

If the claim matches your records and you decide the account is legitimate, treat payment as a controlled process.
Payment safety checklist
- Get payoff or settlement terms in writing (amount, due dates, fees, and what happens if you miss a date)
- Use official payment instructions from verified documents or verified company contact channels
- Keep receipts, confirmation numbers, and correspondence in one folder
- Avoid paying through links you did not request by text or social media
If a personal guarantee is claimed
If you think a personal guarantee is being asserted, request the signed guarantee document and review it carefully. If the document is missing or unclear, that could indicate the caller is overstating the claim.
Your rights under federal law
The best strategy depends on whether the matter is consumer debt collection, business debt enforcement, or unwanted calls/texts.
FDCPA basics (only if a “debt collector” is involved)
The FTC explains that the Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using abusive, unfair, or deceptive practices when collecting consumer debts.
If you believe the FDCPA applies to your situation, keep these practical points in mind:
- Put disputes and document requests in writing
- Keep proof of what you sent and when
- Avoid confirming the debt on the phone until you have documentation that matches your records
TCPA and unwanted calls/texts
If you believe you received unwanted robocalls or robotexts, consent and revocation rules can matter. The FCC provides consumer guidance on stopping unwanted robocalls and texts.
If you think your number is being targeted, save the message content, timestamps, and screenshots. Documentation helps you show what happened and when.
Commercial disputes still have process rights
Even when consumer statutes do not apply, you can still protect yourself by demanding documentation and refusing to pay without written terms.
How to reduce Thermo Credit LLC calls, messages, and confusion

Thermo Credit LLC Harassment concerns are easier to manage when you standardize your response and keep everything in one place.
Step 1: Create one “evidence folder”
Save call logs, voicemails, emails, envelopes, contracts, invoices, and anything referencing an account number.
Step 2: Send a short written request
You can write something like:
- “I’m requesting the details in writing, including the agreement name/date, amount breakdown, and dispute instructions.”
Keep it short. The goal is proof, not persuasion.
Step 3: Set boundaries
If you believe calls are excessive, request communication in writing only. If you think you need a cease-and-desist style letter, consider speaking with counsel so you do not accidentally harm your negotiation position.
Reviews and where complaints show up
Thermo Credit LLC Complaints are not prominent on the BBB profile at the time of writing; the BBB page shows 0 complaints and 0 customer reviews. Complaint counts can change, so treat this as a snapshot rather than a guarantee.
Get help With Thermo Credit LLC Harassment
If you believe the communications you are receiving may be unfair, misleading, or excessively frequent, a consumer-rights law firm can help you build a proof-first plan and evaluate your options.
Consumer Rights Law Firm PLLC focuses on consumer protection matters involving the FDCPA, FCRA, and TCPA. If you believe unlawful communications are involved, the firm can review your letters and call logs and explain options.
Consumer Rights Law Firm PLLC (contact details)
| Detail | Information |
| Law firm | Consumer Rights Law Firm PLLC |
| Address | 133 Main Street, Second Floor, North Andover, MA 01845 |
| Phone | +1 877-700-5790 |
| help@consumerlawfirmcenter.com |
Call to action: If you want help drafting a written request, organizing evidence, or evaluating whether the pattern could potentially violate federal law, call the number above.
Success stories
Conclusion
Thermo Credit LLC may contact people in commercial finance contexts, and not every situation fits consumer debt collection rules. Still, if you believe contact is excessive, unclear, or inaccurate, an evidence-first approach gives you control: move everything into writing, demand documents, keep call logs, and avoid rushed payments.
If you believe the pattern could potentially cross the line, Consumer Rights Law Firm PLLC can review your documentation and help you understand options based on your facts.
FAQs
What is Thermo Credit LLC and why would it contact me?
This is described publicly as a business funding company. If you believe the contact is wrong or unclear, ask for the agreement, itemized payoff, and key dates in writing, then compare them to your records before you discuss payment.
What is the company phone number I can use to verify a call?
Thermo Credit LLC Phone Number on the company website is 504-975-8599. If you think a call is suspicious, use the number on your written notice, cross-check the website, and avoid paying through caller-ID links until you receive written documentation.
What is Thermo Credit LLC Address for mailing documents?
Thermo Credit LLC Address may vary by listing. If you believe you need to mail a dispute or documents, use the address on your notice first, then cross-check it with the BBB profile and the company website’s office listings before sending anything.
Does Thermo Credit LLC Harassment automatically mean the FDCPA applies?
Not necessarily. Fair Debt Collection Practices Act (FDCPA) rules usually apply to third-party debt collectors collecting consumer debts. If you believe your issue is consumer-debt related, keep call logs, request details in writing, and consider speaking with Consumer Rights Law Firm PLLC about next steps.
What should I do if they threaten a lawsuit or UCC foreclosure?
Ask for the court, case number, plaintiff, and the contract terms they rely on. Request written confirmation and respond to real court papers by the deadline. If you believe it is a fake threat, verify the docket and keep the voicemail and envelope as evidence.
What if I don’t recognize the obligation?
Say you are requesting details in writing. Ask for the agreement name/date, the amount breakdown, and dispute instructions. If you think it could be a scam, do not pay or share banking details, and verify independently using known contacts.
How do I reduce repeated calls quickly?
Keep calls short, request written-only communication, and log each attempt. If calls continue after your request and you believe the pattern is excessive, your records can support complaints, negotiations, or a legal review. Save voicemails and screenshots.
Are there Thermo Credit LLC Complaints I can check?
Thermo Credit LLC Complaints on BBB appear as 0 complaints and 0 reviews as of the latest BBB profile view. Treat public counts as a snapshot, not proof. If you believe contact is unfair, your call logs, letters, and timestamps carry more weight.
Can robocalls or robotexts create additional legal issues?
Yes, potentially. If you believe the messages are automated and you did not consent, save screenshots, timestamps, and content. FCC guidance explains common options, and an attorney can help evaluate whether Telephone Consumer Protection Act (TCPA) rules might apply to your facts and timing.
How can Consumer Rights Law Firm PLLC help?
They can review call logs and documents, help you draft written requests, and assess whether conduct could potentially violate FDCPA/TCPA rules. If you believe you need help fast, call +1 877-700-5790 and have your timeline, letters, and screenshots ready.



