What should I do if i am receiving calls from what i know that is most certainly a scam collection agency?

If you’re receiving calls from a scam collection agency, here’s what you should do:

1. Do Not Engage

• Do not provide personal information (SSN, bank details, address, etc.).
• Do not confirm any debts—scammers often use this to pressure you into paying.
• Avoid arguing—scammers thrive on emotional reactions.

2. Verify the Caller

• Ask for:
  • The caller’s name
  • The company name they are calling from
  • Their address and phone number
  • Their professional license number
• Look up the company online—if they refuse to provide information, it’s a red flag.

3. Demand Written Validation

• Legitimate debt collectors must provide a written debt validation notice within five days of initial contact.
• If they can’t, they’re likely scammers.

4. Keep Records

• Document call details—date, time, number, and what was said.
• Save voicemails and any letters they send.

5. Block the Number

• Use your phone’s built-in blocking features or a call-blocking app.

6. Report the Scam

• Federal Trade Commission (FTC) – reportfraud.ftc.gov
• Your state Attorney General’s office – They may investigate fraudulent collection agencies.

7. Check Your Credit Report

• Make sure no fraudulent debts are listed.
• You can get a free report from AnnualCreditReport.com.

8. Consider Legal Action

Since your firm specializes in FDCPA violations, if the scammer is posing as a legitimate collector, you may be able to take legal action. You can consult The Consumer Rights Law Firm PLLC to see if you have a case.

Would you like help drafting a cease-and-desist letter or filing a complaint?