Fairway Capital Recovery Phone Harassment?

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Is Fairway Capital Recovery calling you repeatedly, threatening legal action, or pressuring you to pay a debt you do not recognize? This debt collection company has been the subject of consumer complaints involving persistent calls, aggressive collection tactics, and concerns about whether proper debt collection rules are being followed. When a collector crosses the line with harassment, misleading statements, or unfair pressure, consumers have rights under the Fair Debt Collection Practices Act (FDCPA) and other consumer protection laws.

Consumer Rights Law Firm PLLC has been helping people stop debt collector harassment since 2010. A+ BBB rated. Call (877) 700-5790 or visit our website for a free case review. You pay nothing upfront. If Fairway Capital Recovery violated your rights, they pay our fees, not you.

Who Is Fairway Capital Recovery?

Fairway Capital Recovery, LLC is a third-party debt collection agency in Cincinnati, Ohio, founded in 2012 by its president, Matt Alkire. It is an accounts receivable management company that collects delinquent accounts on behalf of creditors. Here is what the public record shows:

  • Company name: Fairway Capital Recovery, LLC (FCR)
  • Address: 4000 Executive Park Dr., Suite 300, Cincinnati, OH 45241
  • Primary phone: (866) 734-1615
  • Founded: 2012
  • Entity type: Limited liability company (LLC)
  • Website: fairwaycapitalrecovery.com
  • BBB status: Listed as a collection agency; see the BBB business profile

One current detail worth knowing: effective January 1, 2025, Fairway Capital Recovery announced that it acquired Controlled Credit Corporation, combining the two collection operations under Fairway’s management, as stated in the company’s own press release. If you are being contacted about a Controlled Credit account, you may now be dealing with Fairway Capital Recovery, and the same federal rights apply. One thing consumers often misunderstand is that a merger does not erase your protections or reset the debt. The FDCPA follows the account, no matter which nameplate is on the letter.

Are Fairway Capital Recovery’s Calls Legal?

Yes, a debt collector can call you, but only within strict limits set by federal law. Fairway Capital Recovery, LLC (FCR) is a third-party collection agency that collects accounts for other businesses, including medical providers, utility companies, and service-related creditors. Because of this role, its collection activity is generally governed by the Fair Debt Collection Practices Act (FDCPA), which regulates how collectors communicate with consumers.

A call may cross into illegal territory when Fairway Capital Recovery continues collection efforts without properly addressing a dispute or providing information needed to verify the account. Under the FDCPA, collectors generally cannot:

  • Continue collection efforts while ignoring a consumer’s request for debt validation after a timely dispute
  • Use repeated calls or contact methods intended to pressure or annoy a consumer rather than resolve the account
  • Misrepresent the amount, status, or legal nature of a debt
  • Attempt to collect a balance that has already been paid, resolved, dismissed, or is being disputed without properly investigating the issue
  • Report inaccurate information to consumer credit bureaus or fail to correct information that is found to be inaccurate

In our practice, the most common misunderstanding we hear is that “a collector has the right to call” means “they can continue demanding payment without answering questions.” It does not. Collection agencies have the right to seek payment, but consumers also have rights to understand the account, challenge inaccurate information, and request proper verification before accepting responsibility for a disputed debt.

Is This Fairway Capital Recovery Harassment?

If Fairway Capital Recovery contacts you repeatedly, uses automated communication methods, or shares information about your account with third parties, the conduct may move beyond normal collection activity into potential harassment. Under the FDCPA, you do not have to prove that a collector’s purpose was to cause distress. Certain collection behaviors may be considered harassment based on the nature of the conduct itself.

You may be experiencing Fairway Capital Recovery harassment if the company has:

  • Contacted you repeatedly within a short period about the same alleged debt
  • Used repeated automated calls or prerecorded messages to pressure you about an account
  • Continued contacting your workplace after being informed that calls there are not allowed
  • Disclosed information about your debt to family members, coworkers, or other third parties
  • Made threats involving arrest, legal action, or wage garnishment that are not legally justified
  • Used offensive, threatening, or abusive language during collection calls
  • Continued contacting you after receiving a valid written request to stop communication

We frequently see harassment claims built not on one dramatic call but on a pattern. In public consumer complaint records, one person described Fairway Capital Recovery this way:

“This firm has been relentlessly calling with automated voices and leaving incessant voicemails. Also, hundreds of emails. Not even sure what the debt alleged is and seems like a total scam.”

What our clients tell us matches that account: the volume becomes the problem. A call and message log, saved with dates, is often worth more than the memory of “a lot of calls.”

How Many Times Can Fairway Capital Recovery Call You?

Federal law places limits on how often a debt collector can contact you. Under the CFPB Regulation F, which interprets the FDCPA, a collector generally cannot call more than seven times within a seven-day period about the same debt. After the collector has a phone conversation with you, it generally cannot call again about that debt for seven days.

A few important details about the “7-in-7” rule:

  • The limit applies to each individual debt, not your entire collection history. Multiple calls about the same account may count toward the seven-call limit.
  • The rule focuses on the number of calls, not whether the collector was polite or aggressive. A high volume of calls alone may create a compliance issue.
  • Phone calls are treated differently from texts or emails, but other forms of communication cannot be used as a way to overwhelm, pressure, or harass you.
  • Keeping records of calls, voicemails, letters, and other communications can help establish a pattern of collection activity.

In our practice, when clients contact us about Fairway Capital Recovery, we look closely at the communication history, including call frequency, dispute requests, and whether the consumer was attempting to obtain validation of the account. A detailed record of dates, times, and messages can be valuable because it provides objective evidence of how the collection process unfolded. Read more here: Understanding the 7-in-7 Rule

Why Is Fairway Capital Recovery Calling You, and How to Verify the Account

Fairway Capital Recovery is most likely calling because a creditor placed a past-due account with the agency for collection, and the company is known to focus heavily on healthcare and medical receivables. Because FCR is a third-party collector rather than the original provider or lender, the account has usually already been charged off and handed over, or sold to a debt buyer that hired FCR.

The categories of debt this agency typically pursues include:

  • Medical and hospital bills
  • Credit card balances charged off by the original bank
  • Retail and store-branded credit accounts
  • Utility and telecommunications accounts
  • Commercial and other consumer receivables

Before you pay a dollar, verify the debt is real, the amount is right, and it is still within Ohio’s statute of limitations. Our attorneys recommend a simple sequence:

  • Do not admit the debt on the first call. Acknowledging a debt can, in some states, restart the statute-of-limitations clock. Ask questions instead of confirming anything.
  • Request written validation. Send Fairway Capital Recovery a debt validation letter within 30 days of first contact. Under §809, the company must verify the debt and pause collection until it does.
  • Match the account to your records. Confirm the original creditor, the account number, and the balance. Medical debts in particular are frequently miscoded, duplicated, or billed to the wrong person.
  • Check the age of the debt. Compare it against the statute of limitations on debt for your state. A time-barred debt can still be requested, but it generally cannot be won in court.
  • Pull your credit report. See whether the account appears, and if it is inaccurate, you may have a separate claim to dispute it on your credit report.

Note that the FDCPA covers third-party collectors like Fairway Capital Recovery, not original creditors collecting their own debts. That distinction is exactly what gives you the federal protections described here.

Fairway Capital Recovery Phone Numbers

If your caller ID shows any of the numbers below, the call may be coming from Fairway Capital Recovery. Collectors often rotate or spoof numbers, so this list is not complete.

If you are getting calls from a number that is not listed here but the caller claims to be Fairway Capital Recovery, that alone does not make it a scam, and it also does not make the calls legal. A collector using a rotating block of harassing phone numbers is still bound by the FDCPA. Save the numbers, log the times, and do not assume an unfamiliar or blocked number is harmless.

Fairway Capital Recovery BBB Complaints

Fairway Capital Recovery BBB Complaints

Source: Better Business Bureau

Fairway Capital Recovery has 13 complaints filed with the Better Business Bureau (BBB) in the last 3 years, with all complaints categorized under billing issues.

Consumers who filed complaints against Fairway Capital Recovery reported several recurring issues, including:

  • Disputes over debts they believed they did not owe, did not recognize, or were not responsible for.
  • Requests for validation documents, including itemized statements, contracts, and records showing how the balance was calculated.
  • Concerns that collection accounts remained on credit reports after payment or while the accuracy of the account was being challenged.
  • Continued collection efforts while consumers were attempting to dispute the debt or obtain additional documentation.
  • Complaints involving inaccurate billing, incorrect balances, or accounts consumers believed belonged to someone else.

At Consumer Rights Law Firm PLLC, we frequently see similar situations when consumers contact us about Fairway Capital Recovery. Many people come to us after receiving collection notices, finding disputed accounts on their credit reports, or struggling to obtain clear information showing why they allegedly owe a balance. When a collection agency fails to properly address disputes, provides misleading information, or reports inaccurate account details, consumers may have rights under the Fair Debt Collection Practices Act (FDCPA).

Call (877) 700-5790 or visit our website for a free case review. You pay nothing upfront. If Fairway Capital Recovery violated your consumer rights, the collection agency not you may be responsible for our fees.

Fairway Capital Recovery Lawsuits

Fairway Capital Recovery, LLC has been named as a defendant in multiple federal lawsuits under the Fair Debt Collection Practices Act, 15 U.S.C. §1692. These are matters of public record. Full filings require a PACER account, but the docket information below is verifiable through the links provided.

Brown v. Fairway Capital Recovery, LLC

Source: Brown v. Fairway Capital Recovery

Brown v. Fairway Capital Recovery, LLC (2012)

Consumer Rose Brown filed a lawsuit against Fairway Capital Recovery, LLC in the U.S. District Court for the Northern District of Ohio, alleging violations of the Fair Debt Collection Practices Act (FDCPA). The case was filed in April 2012 and later settled and dismissed in July 2012.

Our firm’s perspective: We see similar concerns when consumers contact us about Fairway Capital Recovery, including questions about debt collection practices, disputed debts, and whether their rights were respected under the FDCPA.

Tope-Tiandem v. Fairway Capital Recovery, LLC (2025)

Consumer Boris Tope-Tiandem filed a lawsuit against Fairway Capital Recovery, LLC in the U.S. District Court for the Western District of North Carolina, alleging issues under the Fair Credit Reporting Act (FCRA) related to consumer credit reporting. The case was settled and voluntarily dismissed in September 2025.

Our firm’s perspective: Consumers often reach out to us after dealing with inaccurate credit reporting or collection accounts they believe are incorrect. Debt collectors must ensure reported information is accurate and properly investigate disputes under the FCRA.

Your Legal Rights Against Fairway Capital Recovery

You have federal and state rights that Fairway Capital Recovery must respect, and violating them can entitle you to money damages. Three federal laws and one Ohio statute do most of the work.

  • Fair Debt Collection Practices Act (FDCPA): The FDCPA protects consumers from harassment, false statements, unfair collection practices, and attempts to collect debts without proper validation. Consumers who report issues with Fairway Capital Recovery have raised concerns about disputed debts, lack of clear documentation, and continued collection efforts, which may create FDCPA concerns if the company fails to follow required collection procedures. The FDCPA allows consumers to recover up to $1,000 in statutory damages, plus actual damages and attorney fees if a violation is proven.
  • Telephone Consumer Protection Act (TCPA): The TCPA regulates automated calls, prerecorded messages, and certain telemarketing communications. If Fairway Capital Recovery uses autodialed calls, prerecorded voicemails, or contacts consumers without proper consent where required, those communications may raise TCPA issues. Consumers may be entitled to $500 per unlawful call, with damages increasing up to $1,500 per call for willful violations.
  • Fair Credit Reporting Act (FCRA): The FCRA requires accurate credit reporting and gives consumers the right to dispute incorrect information. Complaints involving Fairway Capital Recovery have included concerns about collection accounts appearing on credit reports and disputes over debt accuracy. If Fairway reports inaccurate information or fails to properly investigate a dispute, it may violate FCRA requirements under Sections 611 and 623.
  • Ohio Consumer Sales Practices Act (Ohio Revised Code Chapter 1345): Because Fairway Capital Recovery operates in Ohio, state consumer protection laws may also apply. If the company uses unfair, deceptive, or misleading collection practices such as misrepresenting debts, using improper pressure tactics, or failing to provide accurate information, those actions may violate Ohio consumer protection rules in addition to federal laws.

Here is how the most common violations map to the statute and to what you may recover:

ViolationReal ExampleStatuteRemedy
Calls before 8 a.m. or after 9 p.m.FCR calls your cell at 7:20 a.m.FDCPA §805(a)(1)Up to $1,000 statutory damages plus fees
Third-party disclosureAgent tells your coworker you owe a debtFDCPA §805(b)Up to $1,000 statutory damages plus fees
Ignoring a cease-and-desistCalls continue after your written stop requestFDCPA §805(c)Up to $1,000 statutory damages plus fees
False or misleading threatsThreat of arrest or a suit they will not fileFDCPA §807Up to $1,000 statutory damages plus fees
Harassment or abusive languageRepeated calls meant to annoy; profanityFDCPA §806Up to $1,000 statutory damages plus fees
Failure to validate the debtNo verification after your timely disputeFDCPA §809Up to $1,000 statutory damages plus fees
Autodialed or prerecorded callsRobocalls or automated voicemails to your cellTCPA$500 to $1,500 per call

Can You Sue Fairway Capital Recovery?

Yes. If Fairway Capital Recovery violated your rights under the FDCPA, you may have a legal claim. Complaints involving Fairway commonly involve disputed debts, requests for validation documents, continued collection activity during disputes, and concerns about inaccurate credit reporting.

The FDCPA allows eligible consumers to recover up to $1,000 in statutory damages, plus actual damages in certain cases, and requires the collector to pay attorney fees if the consumer wins. At Consumer Rights Law Firm PLLC, we review collection letters, dispute records, credit reports, and communication history to determine whether Fairway Capital Recovery’s actions may have violated your rights. There is no upfront cost to start a case review.

How to Stop Fairway Capital Recovery Calls: What To Do Next

You can take steps to protect yourself when dealing with Fairway Capital Recovery. Start with these actions:

  • Keep records. Save collection letters, emails, voicemails, credit reports, and notes of phone calls, including dates and what was discussed. This documentation can help show a pattern of collection activity.
  • Request debt validation. If you dispute the account, request documentation showing the amount owed, the original creditor, and records supporting the debt. Fairway Capital Recovery must follow FDCPA requirements when responding to a valid dispute.
  • Dispute inaccurate information. If the account is incorrect, already resolved, or not yours, dispute the information with the collector and credit bureaus to create a record of the issue.
  • File complaints if necessary. Complaints with agencies such as the CFPB, Federal Trade Commission (FTC), or your state regulator can document concerns about collection practices.
  • Speak with a consumer attorney. If Fairway Capital Recovery continues collection efforts without properly addressing your dispute or reports inaccurate information, an attorney can review your situation and explain your legal options.

Fairway Capital Recovery

Consumer Rights Law Firm PLLC

Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Our firm is dedicated to providing personalized services to meet each client’s specific needs, including helping to provide validation of debts and assisting with disputed accounts. If you are dealing with aggressive collection tactics, contacting our office is a smart move to protect your rights. We can also help clients negotiate or dispute payments with debt collectors to ensure fair treatment and accurate reporting. Rather than suffer alone, contact our office to begin the process to stop the Fairway Capital Recovery harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.

If you are interested in learning more about how to safeguard yourself and prevent harassment from Fairway Capital Recovery, call us at 877-700-5790.

Success Stories

  • I cannot thank Consumer Rights Law Firm PLLC enough for what they did for me. Before contacting them, I was receiving multiple calls a day from debt collectors who were rude and pushy. It was affecting my work and my peace of mind. From the very first call, CRLF took the time to listen to my situation and assured me that they could help. Within days, the harassment stopped completely. They are professional, reliable, and genuinely care about their clients’ well-being.
  • Working with Consumer Rights Law Firm PLLC was one of the best decisions I made. Debt collectors had been calling me for weeks, sometimes even contacting my family members, which was extremely stressful. CRLF stepped in immediately, handled all the communication, and made sure my rights were fully protected. Their knowledge of the law is outstanding, and they kept me informed every step of the way. I finally feel like I can breathe again.
  • I had almost given up hope of stopping the constant phone harassment from debt collectors, but then I found Consumer Rights Law Firm PLLC. Their team acted quickly, filing the necessary complaints and standing up for my rights. They explained everything in simple terms so I understood exactly what was happening. The calls and threats stopped, and I felt empowered knowing I had professionals on my side. CRLF is a trustworthy and highly effective law firm.
Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.

Disclaimer: The information contained in these articles is provided for general informational and educational purposes only and should not be construed as legal advice. Reading or relying on this content does not create an attorney-client relationship with our firm. Because every legal matter is unique, you should consult a qualified attorney regarding your specific circumstances before making any legal decisions.