Are you getting repeated calls from Diversified Recovery Bureau (DRB LLC)? Many consumers experience DRB LLC spam calls and wonder what is DRB LLC calling me? after experiencing aggressive collection.
DRB can legally contact you about debts, but must follow FDCPA and TCPA rules. Violations may entitle you to up to $1,000 in damages, attorney fees, court costs, and $500–$1,500 per illegal call or text. You generally have one year to act.
Who Is Diversified Recovery Bureau?
Diversified Recovery Bureau is a third-party debt collection agency based in New York.
Company Profile
| Detail | Information |
|---|---|
| Name | Diversified Recovery Bureau LLC |
| Address | 40 Gardenville Pkwy W, Ste 201, West Seneca, NY 14224 |
| Phone | (844) 275-9274 |
| Industry | Debt Collection |
Is Diversified Recovery Bureau Legit or a Scam?
DRB LLC is a legitimate company. Diversified Recovery Bureau Better Business Bureau
According to BBB records:
Operating for several years
Multiple consumer complaints
Common issues: communication and billing disputes
While legitimate, complaints suggest consumers should proceed carefully.
Diversified Recovery Bureau Phone Numbers
Are you receiving DRB debt collector harassment calls from any of the following numbers?
- (888) 612-3634
- (716) 204-7147
- (844) 275-9274
- (844) 274-2305
Why Is DRB LLC Calling Me?
If you’re wondering why DRB LLC calling me for?, it usually means:
They purchased your debt from a creditor, or
They were hired to collect on behalf of another company.
Common debts include:
Medical bills
Credit cards
Utility bills
Personal loans
Retail accounts
Even if you paid the debt or don’t recognize it, you still have the right to demand proof.
Is DRB LLC Allowed to Call Me?
Yes, but only within legal limits.
DRB LLC may contact you to discuss repayment. However, they cannot:
If they do, it may qualify as debt collection harassment and you may sue for damages.
DRB LLC Spam Calls and TCPA Protection
Under the Telephone Consumer Protection Act (TCPA), DRB LLC generally may not:
Use auto-dialers without consent
Send prerecorded messages illegally
Send promotional texts
Hide caller identity
Charge you for calls
TCPA Penalties
| Violation | Compensation |
|---|---|
| Standard violation | $500 |
| Willful violation | $1,500 |
Each illegal call may count separately.
How to Dispute a DRB LLC Debt
Many consumers contact us saying:
“DRB collections keep calling, but I don’t owe this debt.”
Your Legal Right to Validation
Within 5 days of first contact, DRB must send a validation notice including:
Original creditor
Balance
Dispute rights
How to Dispute
Send written dispute within 30 days
Keep copies
Send via certified mail
Until verified, collection must pause.
DRB Collections Payment: How to Pay Safely
If you decide to pay DRB LLC:
Payment Tips
Never pay before validation
Request settlement offers in writing
Avoid giving debit card info
Get “paid in full” letters
Keep receipts
You may also negotiate reduced settlements.
Can I Make a Payment Plan With DRB LLC?
Yes. Many collectors accept:
Monthly plans
Lump-sum settlements
Reduced payoff amounts
Always get written confirmation before paying.
Is Debt Settlement a Good Option?
| Aspect | Details |
|---|---|
| When to Consider | If you’re in serious financial distress and going deeper into debt. |
| What It Involves | Negotiating with DRB Collections or debt recovery agencies to settle your debt for less than the full amount. Can be done personally or via a credit counseling agency. |
| Pros | Can lower your total debt- Avoid bankruptcy- Structured monthly payments |
| Cons | May damage your credit score- Possible tax liability on forgiven amounts- Long process (36–48 months escrow account) |
| Key Considerations | Always place funds in escrow as agreed- Keep all agreements in writing- Understand state and federal consumer protection laws |
| Alternative | Filing for bankruptcy (only if settlement isn’t viable) |
Diversified Recovery Bureau complaints
The following is a sample list of complaints filed against Diversified Recovery Bureau debt collection harassment in the past year and can be found on Pacer.gov.
- 📋 0:18-cv-61149-CMA Gerstenhaber v.
- 📋 1:19-cv-01090-JRS-MPB Williamson v.
- 📋 4:19-cv-01192-RLW Foulon v.
- 📋 8:17-cv-01682 Bell v.
- 📋 2:18-cv-02605-JAM-KJN Whittier v.
How Our Attorneys Can Help You?
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing Diversified Recovery Bureau debt collection harassment. If you suspect that your debt collection rights are being trampled upon, contact our office to begin the process to stop Diversified Recovery Bureau debt collection harassment you may currently be receiving from Diversified Recovery Bureau. Our office has been assisting consumers since 2010, and we have an A+ rating with the Better Business Bureau.
Call us at (877)700-5790 for immediate assistance.
FAQs:
How many calls from Diversified Recovery Bureau is considered harassment?
Under CFPB rules, more than seven calls in seven days from the same collector may be considered harassment, and excessive automated calls may violate the TCPA.
Can Diversified Recovery Bureau contact my family or employer?
They may contact third parties only to obtain your contact information, not to discuss your debt. Sharing details with family, friends, or employers violates the FDCPA.
Can I request Diversified Recovery Bureau LLc to stop calling me?
Yes. You can send a written cease‑and‑desist letter, after which they’re only allowed to call to confirm no further contact or to notify you of legal action.
How do phone calls from Diversified Recovery Bureau affect my credit score?
If they report your debt, it will appear as a collection on your credit report, potentially hurting your credit score for up to 7 years.
Can I dispute or validate the debt with Diversified Recovery Bureau?
Yes. Within 30 days of first contact, you can request written validation of the debt. If they cannot prove it’s yours, they must stop collection efforts and remove it from your credit report.
What should I do if drb debt collector violates my rights?
Document all calls, send a cease‑and‑desist letter, then file complaints with the CFPB or FTC. You may also sue them under FDCPA or TCPA and recover damages.
Can I sue Diversified Recovery Bureau for harassment?
Yes. Under FDCPA and TCPA, you may be entitled to statutory damages, up to $1,000 per violation, plus actual damages and attorney’s fees.
What types of debts does Diversified Recovery Bureau collect?
Diversified Recovery Bureau typically collects unpaid consumer debts, including medical bills, credit card balances, utility bills, and other personal debts purchased from original creditors.
Does Diversified Recovery Bureau have a physical office I can visit?
Yes. Their main office is located at 40 Gardenville Pkwy W Ste 201, West Seneca, NY 14224-1387, where you can request in-person assistance or verify correspondence.
How can I identify a legitimate call or letter from Diversified Recovery Bureau LLC?
Legitimate communications include the agency’s name, address, phone number, the original creditor, the amount owed, and instructions on how to dispute or validate the debt.
What happens if I ignore a collection notice from Diversified Recovery Bureau?
Ignoring the notice does not erase the debt. The agency may escalate to a lawsuit, obtain a judgment, or continue reporting the debt to credit bureaus, affecting your credit score.
Can I negotiate a payment plan with Diversified Recovery Bureau?
Yes. You can often negotiate a payment plan or settlement directly with them, but always get any agreement in writing before making payments.
