COL Asset Management Debt Collection Harassment? Stop the Calls!
Stop the Calls, Stop the Threats, Know Your Rights
If you’re getting repeated phone calls from COL Asset Management, you’re not alone — and you don’t have to tolerate harassment, threats, or illegal debt collection tactics. This guide gives clear solutions that work today, backed by federal law and consumer protection authorities.
What This Means to You
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Harassing phone calls are illegal under U.S. law if they violate the FDCPA.
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Even if you don’t owe any debt, you still have legal protections.
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You have immediate steps you can take to stop calls and assert your rights.
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You can file official complaints with government agencies — and even sue a debt collector for violations.
Is COL Asset Management a scam?
According to the Better Business Bureau website, they have been in business since 2015. There have been 4 complaints closed in the last 3 years and 0 complaints closed out in the last 12 months. Read more here: COL Asset Management Better Business Bureau.
Who is COL Asset Management?
COL Asset Management is a third-party debt collector located in Buffalo, New York.
📌Address: 369 Delaware Ave, Buffalo, NY 14202-1601
📲Phone: (855) 546-9129
🔗Fax: (855) 565-9248
Consumers should handle disputes with debt collectors in writing and consider using certified mail for documentation.
COL Asset Management Phone Numbers
Are you receiving any harassing phone callsfrom any of these numbers?
- ☎️855-546-9129
- ☎️716-332-7598
- ☎️866-751-3751
If so, you may be a victim of COL Asset Management’s debt collection harassment. The list above is not all the numbers that they use. Also, calls can be from a different number, and it still may be COL Asset Management calling you. Contact our office right away so we can start the process to stop them from calling you illegally. Above all, no one should live with harassment.
Verified Debt Collector vs. Scam: What the Law Says
A legitimate debt collector is required to provide:
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Their company name and mailing address
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Telephone number and who they say the debt is owed to
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Written notice of the debt within 5 days of first contact
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A way to dispute or validate the debt in writing
If a caller refuses to give these details, threatens arrest, or demands payment immediately, that’s a red flag for illegal or fake collection tactics.
What the Law (FDCPA) Protects You From
The Fair Debt Collection Practices Act (FDCPA) is the main law protecting consumers from harassment by debt collectors:
| Protected Conduct | What Debt Collectors Cannot Do |
|---|---|
| Unreasonable calls | Cannot call before 8:00 a.m. or after 9:00 p.m. local time with intent to harass. |
| Abusive language | Cannot use profane, threatening, or abusive language. |
| False threats | Cannot threaten arrest, legal action you can’t confirm, or other impossible actions. |
| Continuous calls | Repeated calls intended to annoy or shame are prohibited. |
| Misrepresentation | Must accurately state debt amount and creditor information. |
| Privacy breaches | Cannot disclose your debt to others without your permission. |
If these rules are broken, that is considered debt collection harassment — and you have the right to file complaints or even take legal action.
CFPB Clarified Communication Rules 2026 Updates
In recent updates, the (CFPB) finalized rules that:
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Limit debt collector phone calls to a certain number of calls per week
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Clarify how written notifications and electronic communications (text/email) must be handled
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Require the collector to give a reasonable opt‑out option for digital messages
These updates mean collectors must now be more transparent and respectful of your communication preferences — and violations of these updated rules can be actionable.
Identify Harassment: Red Flags to Watch For
- Call multiple times per day or at odd hours (before 8 a.m. or after 9 p.m.)
- Use threats of arrest, jail, or violence
- Contact you at work after being told not to
- Use profanity or abusive language
- Refuse to validate the debt in writing
- Misrepresent what the debt is or who the creditor is
Immediate Steps to Stop COL Asset Management Harassment
If you’re getting calls or threats, here’s what to do now:
Step 1: Do Not Admit You Owe Anything
Speak only in writing until verified. Confirm nothing over the phone.
Step 2: Send a Debt Validation Request
Within 30 days of first contact, send a written letter by certified mail asking them to:
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Identify the debt
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Provide documentation of the original creditor
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Show proof you are legally obligated to pay
If they don’t respond, they must stop trying to collect until they do.
Step 3: Send a Cease‑and‑Desist Letter
Tell them in writing you want all communication to stop.
Once received, they can contact you only to confirm they will stop — no more calls.
Step 4: File Official Complaints
You can and should file complaints with:
These are legally enforceable complaint channels — and they can investigate violations.
Step 5: Consult a Consumer Rights Attorney
If harassment continues or threats persist, ask a lawyer to review — you may be entitled to statutory damages and attorney fees under FDCPA.
Complaints Against COL Asset Management
The following is a sample list of complaints filed against COL Asset Management and can be found on Pacer.gov, a public access database for U.S. federal court records:
Case No. 1:16-cv-02011-CAP – Parks v. COL Asset Management, LLC et al – This case involves allegations related to debt collection practices. Further details, including filings and court actions, can be accessed through the PACER system.
FAQs
Q: What does asset management do?
A: Asset management firms oversee and manage investments, assets, or debts on behalf of individuals or organizations to maximize value.
Q: Who is the owner of COL Financial?
A: COL Financial is a Philippine-based company founded by Edward K. Lee, a veteran in the financial services industry.
Q: Is COL Asset Management a scam?
A: No, COL Asset Management is a legitimate debt collection agency operating since 2015, though complaints have been filed against them.
Q: What is COL Asset Management’s role in debt collection?
A: COL Asset Management is a third-party debt collector in Buffalo, NY, who contacts consumers on behalf of original creditors.
Q: What rights do consumers have under the FDCPA?
A: Consumers can dispute debts, demand verification, request communication to stop, and sue for harassment under the FDCPA law.
Q: What tactics may indicate harassment by COL Asset Management?
A: Tactics like calling at odd hours, using profanity, misrepresenting facts, or calling at work may indicate FDCPA violations.
Q: Can COL Asset Management seize my property?
A: They can’t seize property unless tied to the debt or with a court judgment. Legal limits apply to garnishment and seizures.
Q: Can COL Asset Management sue me?
A: Yes, they can sue if the debt is valid and within the statute of limitations. Legal representation is recommended.
Q: How do I dispute a debt from COL Asset Management?
A: Send a written dispute requesting verification. Use certified mail and include your contact details and account information for documentation.
Q: Can COL Asset Management report my debt to credit bureaus?
A: Yes, if the debt is valid, they can report it to credit bureaus, affecting your credit score and history.
CONSUMER RIGHTS LAW FIRM, PLLC
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Contact a legal professional to stop COL Asset Management debt collection harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.
We provide essential resources and guidance through various platforms to empower consumers facing debt collection challenges.
🔗 Consumer Rights Law Firm, PLLC Better Business Bureau
If you are interested in learning more about how to safeguard yourself and prevent COL Asset Management debt collection harassment, call us at for immediate assistance or visit our website at Consumer Rights Law Firm, PLLC.
Success Stories
“What an amazing experience I had with Consumer Rights Law Firm. I kept receiving constant calls from a debt collector asking for someone I didn’t know. Even after repeatedly explaining that I wasn’t the person they were looking for, the calls continued. It became extremely frustrating and annoying.
I found this firm and decided to call just to see how I could make the calls stop. I spoke with a gentleman who was both professional and helpful. Not only did they stop the calls immediately, but they also managed to put some money in my pocket. The best part? It didn’t cost me anything for their help. I highly recommend them. Thank you, Consumer Rights!”
