Capital Management Holdings Phone Harassment?

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Is Capital Management Holdings pressing you over a debt? Capital Management Holdings is a third-party debt collector, so the Fair Debt Collection Practices Act (FDCPA) governs everything it does, from a single phone call to a line on your credit report. If the agency broke those rules, you could be owed up to $1,000 in statutory damages, and confirming that costs you nothing.

Consumer Rights Law Firm PLLC has been defending consumers against collector abuse since 2010, and the Better Business Bureau rates us A+. Reach us at (877) 700-5790 or open a free case review. You owe us nothing out of pocket. When a collector breaks the law, the statute shifts our fees onto the collector instead of you.

Who Is Capital Management Holdings?

Capital Management Holdings is a third-party debt collection agency listed in Staten Island, New York, operating through toll-free numbers and a suite-style mailing address. It keeps a notably low public profile, with no widely published website or named leadership, and its BBB file was opened in 2017. Here is what can be confirmed.

DetailInformation
Legal NameCapital Management Holdings
Business TypeThird-party debt collection agency (FDCPA applies)
Listed Address15 Nelson Ave, Ste 80325, Staten Island, NY 10308-2704
Phone(866) 336-9739
Alternate Phone(855) 211-5776
BBB File OpenedApril 25, 2017
BBB StatusNot BBB Accredited; currently A+ rated with 0 complaints on file
Not to Be Confused WithCapital Management Services, LP, the larger Buffalo, New York agency
Litigation NoteNamed in a federal FDCPA lawsuit, Hayes v. Capital Management Holdings
Governing RulesFDCPA, TCPA, FCRA, and New York City debt-collector licensing

Because so little verifiable detail exists about this company, this page will not pad itself with a fabricated complaint count or invented reviews. What it can do is show you how to confirm who is really calling and how to make the agency prove any debt before you pay.

Why Is Capital Management Holdings Calling You?

A creditor or debt buyer handed your account to them to collect. Capital Management Holdings does not originate loans or sell goods; it pursues balances that began somewhere else, which means the underlying debt could be a charged-off card, a financing account, or a bill that was sold once the original creditor gave up on it.

If you cannot immediately place the debt, that alone proves nothing in either direction, and the smart response is to slow down and get details in writing. In our practice, an unfamiliar collector working through toll-free lines and a mail-drop address is precisely the situation where a written validation demand does the heavy lifting, because it forces out the original creditor’s name and the true amount before you commit to anything.

Is Capital Management Holdings the Same as Capital Management Services?

No, they are separate companies, and the resemblance trips people up constantly. Capital Management Holdings is the Staten Island entity described here, while Capital Management Services, LP is a much larger, long-established collection agency based in Buffalo, New York. Their names differ by a single word, yet they are not the same business.

The first thing we clarify with any “Capital Management” call is which company is actually on the line, because the two names sit a hair apart and a dispute aimed at the wrong entity accomplishes nothing. Before you respond, pin down the exact legal name, the address, and the account details, and confirm they match the paperwork you were sent.

Is Capital Management Holdings a Scam or a Legitimate Company?

It appears to be a real collection agency, though its thin public footprint understandably raises eyebrows. The company holds a BBB profile, a New York address, and working phone numbers, and it has been named as a defendant in federal court, all of which point to a genuine operating business rather than a pure phantom scheme.

Our attorneys read a spotless BBB profile with zero complaints, at a low-volume and low-visibility collector, as neither proof of good conduct nor a seal of trust, but simply as a thin record, and we judge each call on its own facts. A clean file does not rule out an unlawful call, and the presence of an FDCPA lawsuit shows at least one consumer found conduct worth taking to court. Legitimacy and legality remain separate questions.

Why Is So Little Public Information Available About Capital Management Holdings?

Because it operates as a small, low-transparency shop. The listed address carries a high suite number consistent with a mailbox or virtual-office arrangement, the company reaches consumers through toll-free lines rather than a local number, and there is no prominent website or publicly named management. None of that is illegal on its own, but it does make the company harder to verify than a large, established agency.

When clients come to us about Capital Management Holdings, that very scarcity of detail is what makes written validation and identity confirmation the most important first moves. A collector that is difficult to research is a collector you should require to document everything, because you cannot assume facts you are unable to independently check.

Are the Calls From Capital Management Holdings Legal?

Only if they respect the FDCPA’s boundaries. The agency may lawfully ask you to pay a debt you genuinely owe, but a long list of tactics crosses the line, and any of these can make a contact unlawful:

  • Reaching you before 8:00 a.m. or after 9:00 p.m. in your time zone.
  • Calling so frequently that the point is plainly to harass or exhaust you.
  • Continuing to collect after you disputed the debt in writing without validating it.
  • Disclosing your debt to relatives, coworkers, or neighbors.
  • Threatening arrest, a lawsuit, or garnishment it cannot or will not carry out.
  • Demanding a balance larger than what is actually owed.

We frequently find that with a hard-to-trace collector, the consumer’s own call log and saved voicemails become the backbone of a claim, because they document exactly who called, when, and what was said. Our attorneys weigh every Capital Management Holdings contact against the statute to isolate any violation.

How Do You Verify a Capital Management Holdings Debt?

Insist on written proof before paying a cent. Within 30 days of the first written contact, send a dispute and validation demand requesting the original creditor, an itemized balance, the date the account went delinquent, and confirmation that Capital Management Holdings is authorized to collect it. Our debt validation letter guide provides the language.

Given the mail-drop address and toll-free numbers, send your demand by certified mail to the listed Staten Island address, keep the return receipt, and hold onto every letter and voicemail. Collection has to pause until the agency responds. You can also confirm whether the company holds the debt-collector license New York City requires, since a collector operating in the five boroughs must be licensed by the Department of Consumer and Worker Protection.

Has Capital Management Holdings Been Sued?

Yes. Capital Management Holdings has been named as a defendant in at least one federal FDCPA lawsuit, Hayes v. Capital Management Holdings, No. 2:19-cv-00991-TLN-KJN, filed in the U.S. District Court for the Eastern District of California. A filed case is an allegation rather than a ruling, and the docket and any resolution can be reviewed through PACER, with free mirrors on CourtListener and Justia.

The existence of a federal FDCPA suit against a small, low-profile collector is exactly the kind of signal we weigh, because it shows a consumer already believed the agency’s conduct warranted a lawsuit. If your own experience echoes that, documenting it carefully is the difference between a hunch and a provable claim.

How Often Can Capital Management Holdings Legally Call You?

Not without a limit. Under the CFPB’s Regulation F, a collector is presumed to be harassing you when it calls more than seven times in a seven-day span about the same debt, or calls again within a week of speaking with you about it. Any call before 8:00 a.m. or after 9:00 p.m. in your local time is off-limits by itself.

Log every call with the date, time, and number, and keep any voicemail, especially since a low-visibility collector may reach you from numbers that do not obviously trace back to it. That record is what turns a vague sense of being pestered into documented proof. Our explainer on the 7-in-7 rule breaks down the count.

Can Capital Management Holdings Report the Debt or Sue You?

Yes to both, with conditions. The agency can place a collection account on your credit file, though a disputed debt must be flagged as disputed, and an inaccurate or paid entry can be challenged under the Fair Credit Reporting Act. It can also file a lawsuit, and after a judgment pursue collection remedies allowed by law.

In the matters we review, the party truly behind this kind of account is frequently an out-of-state creditor or a debt buyer, and the collector’s authority to sue can be weaker than a demand letter suggests. That matters even more in New York, where the Consumer Credit Fairness Act shortened the statute of limitations on most consumer debt to three years, so an older account may not be enforceable in court at all. Never ignore an actual court notice, but never assume a threat of suit is automatically valid either.

What Are Your Rights When Capital Management Holdings Calls?

Several laws protect you at once, and this agency must honor each.

  • FDCPA (Fair Debt Collection Practices Act): Binds Capital Management Holdings as a third-party collector, prohibiting harassment, deception, unfair charges, and disclosure of your debt to others, and requiring validation on request. A violation can be worth up to $1,000 plus your actual losses and attorney fees. See our FDCPA page.
  • TCPA (Telephone Consumer Protection Act): Limits automated or prerecorded calls and texts to your cellphone without consent, at $500 to $1,500 for each one. See our TCPA page.
  • FCRA (Fair Credit Reporting Act): Lets you dispute an inaccurate, paid, or misattributed collection on your credit file and forces a 30-day reinvestigation. See our FCRA page.
  • New York City and State collection rules: New York City requires debt collectors to hold a license, and New York’s Consumer Credit Fairness Act adds strong protections, including a shortened three-year limitations period on consumer debt.

FDCPA Issues to Watch With Capital Management Holdings

ConductHow It Can SurfaceStatutePotential Recovery
Failing to identify the collectorA vague call that never makes clear which “Capital Management” it isFDCPA Section 807(11)Up to $1,000 plus fees
Chasing a debt you do not owePursuing a misattributed or already-paid accountFDCPA Section 807Up to $1,000 plus fees
Ignoring a written disputeCollecting on without validating after a proper disputeFDCPA Section 809Actual and statutory damages
Suing on time-barred debtThreatening or filing suit on debt past New York’s three-year limitFDCPA Section 807Up to $1,000 plus fees
Overstating the balanceDemanding more than is actually owedFDCPA Section 808Up to $1,000 plus fees
Third-party disclosureRevealing the debt to family or coworkersFDCPA Section 805(b)Up to $1,000 per violation
Calls at prohibited hoursContact before 8 a.m. or after 9 p.m.FDCPA Section 805(a)(1)Up to $1,000 per violation
Automated cell calls without consentRobocalls or texts you never authorizedTCPA, 47 U.S.C. 227$500 to $1,500 per call

How Do You Stop Capital Management Holdings Phone Harassment?

Confirm the caller, then document everything. Verify the exact name, the Staten Island address, and the phone numbers against your paperwork, and make sure you are not dealing with the similarly named Capital Management Services. Start a log of every call and keep each letter and voicemail.

Demand validation in writing. Within 30 days, mail a certified dispute asking for the original creditor, an itemized balance, and proof the debt is owed, using our debt validation letter as a template. Collection must stop until the agency answers.

Challenge any credit reporting. If a disputed, paid, or misattributed account appears on your credit file, dispute it in writing with the bureaus and the agency to trigger a 30-day investigation. Our credit dispute guide lays out the steps.

Send a cease-and-desist if the calls persist. A certified cease-and-desist letter invokes FDCPA Section 805(c); after the agency confirms receipt, it may only contact you to confirm it is stopping or to name a specific legal step.

Report it and get counsel. File with the FTC, the CFPB, the New York Attorney General, and New York City’s Department of Consumer and Worker Protection, then contact Consumer Rights Law Firm PLLC at (877) 700-5790 or open a free case review. If the agency broke federal law, fee-shifting means help costs you nothing.

CONSUMER RIGHTS LAW FIRM, PLLC

Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Seeking professional help from our law firm can provide you with important legal protections against debt collector harassment. Rather than suffer alone, contact our office to begin the process to stop the CMH harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.

If you are interested in learning more about how to safeguard yourself and prevent even more harassment from CMH, call us at (877)700-5790 for immediate assistance or visit our website. We offer a free consultation to discuss your situation confidentially and explore your options at no cost.

Success Stories

  • Matthew was so helpful. This company was amazing. We were being hassled up to 10 times a day for a bill that was less than $1000. The person who had our account was nasty and EXTREMELY unprofessional. I sought out help from Consumer Rights Law Firm and within 45 days we had relief. So grateful to Matt for his help and professionalism. He kept us informed with every step and fulfilled everything that he said. Very grateful. Thank you
  • I had an excellent experience with this law firm and want to give a special shout-out to Matthew for his outstanding work. From the very beginning, Matthew was professional, knowledgeable, and genuinely committed to helping me understand my rights. He communicated clearly every step of the way, answered all my questions, and made a stressful situation much easier to handle. Thanks to his dedication and expertise, I felt supported and confident throughout the process. I highly recommend this firm—especially Matthew—to anyone in need of top-notch consumer rights representation!
  • I ran into several financial hardships over the last few years. Constantly harassed by a company to pay up on fees owed that I wasn’t entirely sure were owed… because I was so overwhelmed. Scott and his crew came to my rescue. I was a bit unsure first wondering if it was a scam.:. But it was not! Scott got my close to $1,000 debt dropped and had the company pay the lawyer fees. I also haven’t received anymore harassing phone calls from the company that was trying to collect the debt. Thank you so much Scott!
Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.

Disclaimer: The information contained in these articles is provided for general informational and educational purposes only and should not be construed as legal advice. Reading or relying on this content does not create an attorney-client relationship with our firm. Because every legal matter is unique, you should consult a qualified attorney regarding your specific circumstances before making any legal decisions.