Are You Receiving Legal Threats from Prime Recovery LLC?

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Are you Receiving Legal Threats from Prime Recovery LLC?

Are you Receiving Legal Threats from Prime Recovery LLC? If the answer is yes, then Prime Recovery LLC may have violated your rights under the Fair Debt Collections Practice Act (FDCPA). In the world of debt collection, there are companies that operate within the confines of the law, diligently pursuing unpaid debts while respecting the rights of debtors. However, there are also those that cross ethical boundaries, engaging in aggressive tactics that border on harassment. One such company that has faced allegations of debt collection harassment is Prime Recovery LLC. Under the FDCPA, if Prime Recovery violates your rights, you may be entitled to statutory damages ranging from $100 to $1000, plus they must pay your attorney fees.

Who is Prime Recovery LLC?

Prime Recovery LLC is a debt collection agency based in New York. Like many collection agencies, its primary objective is to collect unpaid debts on behalf of creditors or debt buyers. These debts could range from credit card balances and medical bills to personal loans and utility bills.

According to the Better Business Bureau, Prime Recovery has been in business since 2018. There have been 41 complaints closed in the last three years and 6 complaints closed in the last 12 months. You can read more about Prime Recovery here.

Contact information:

2495 Main Street

Suite 343

Buffalo, NY 14214

Phone # (855) 545-8248

If you have any additional questions, please visit our FAQ page

If you are not sure of the name of the collection agency that is contacting you, feel free to visit our list of collection agencies

The Allegations of Debt Collection Harassment

Despite its legitimate business function, Prime Recovery LLC has been the subject of numerous complaints and allegations of debt collection harassment. Debtors have reported receiving relentless phone calls, aggressive language, and threats of legal action from Prime Recovery LLC agents.

One common complaint against Prime Recovery LLC is its use of deceptive or misleading tactics to coerce debtors into paying. Some consumers have alleged that Prime Recovery LLC representatives misrepresent the amount owed, the consequences of non-payment, or even the legality of the debt itself.

The Impact on Consumers

Debt collection harassment can have severe consequences for consumers. Beyond the stress and anxiety caused by incessant phone calls and intimidating tactics, debt collection harassment can also lead to financial instability and reputational damage. Consumers may feel pressured to pay debts they cannot afford or may suffer harm to their credit scores and financial standing.

For vulnerable consumers already struggling with debt, the aggressive tactics employed by companies like Prime Recovery LLC can exacerbate their financial hardships and perpetuate a cycle of debt and distress.

Legal Protections Against Debt Collection Harassment

Fortunately, consumers have legal protections against debt collection harassment. The Fair Debt Collection Practices Act (FDCPA) is a federal law that regulates the behavior of third-party debt collectors like Prime Recovery LLC. Under the FDCPA, debt collectors are prohibited from engaging in abusive, deceptive, or unfair practices when attempting to collect a debt.

Some of the key provisions of the FDCPA include:

  1. Limits on Communication: Debt collectors cannot harass or contact consumers at unreasonable times or places. They also cannot communicate with consumers who are represented by an attorney.
  2. Prohibition of False or Misleading Representations: Debt collectors cannot make false statements about the amount owed, the consequences of non-payment, or their identity and intentions.
  3. Cease and Desist Rights: Consumers have the right to request that debt collectors cease communication with them. Once this request is made in writing, the debt collector must comply, with certain exceptions.
  4. Verification of Debt: Upon request, debt collectors must provide consumers with verification of the debt, including the amount owed and the identity of the original creditor.

What to Do If You Experience Debt Collection Harassment

If you believe you are being harassed by Prime Recovery LLC or any other debt collection agency, it’s essential to take action to protect your rights. Here are some steps you can take:

  1. Document Everything: Keep detailed records of all communication with Prime Recovery LLC, including phone calls, letters, and emails. Note the date, time, and content of each interaction.
  2. Know Your Rights: Familiarize yourself with your rights under the FDCPA and other relevant consumer protection laws. Understanding what debt collectors can and cannot do can empower you to advocate for yourself effectively.
  3. Assert Your Rights: If you believe Prime Recovery LLC is violating your rights under the FDCPA, assert your rights by requesting validation of the debt, sending a cease-and-desist letter, or filing a complaint with the Consumer Financial Protection Bureau (CFPB) or your state’s attorney general’s office.
  4. Seek Legal Assistance: If debt collection harassment persists despite your efforts to address it, consider consulting with a consumer protection attorney. An attorney can provide personalized advice and representation to help you resolve the situation.
  5. Consider Debt Relief Options: If you’re overwhelmed by debt and facing harassment from Prime Recovery LLC or other debt collectors, explore debt relief options such as debt settlement, debt consolidation, or bankruptcy. These options can help you regain control of your finances and put an end to harassment.

Debt collection harassment is a serious issue that can have profound consequences for consumers. Companies like Prime Recovery LLC have faced allegations of engaging in aggressive and unethical tactics in their pursuit of unpaid debts. However, consumers have legal protections under the FDCPA and other laws, and there are steps they can take to address debt collection harassment and assert their rights.

By documenting interactions, knowing their rights, asserting their rights, seeking legal assistance if necessary, and exploring debt relief options, consumers can defend themselves against debt collection harassment and work towards achieving financial stability. Ultimately, holding debt collectors accountable for their actions is essential to ensuring a fair and equitable debt collection process for all parties involved.


Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Contact a legal professional to stop Prime Recovery LLC debt collection harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.

Our Better Business Bureau

If you are interested in learning more about how to safeguard yourself and prevent even more Prime Recovery LLC debt collection harassment, call us at (877)700-5790 for immediate assistance or visit our website at We Stop Debt Collection & Phone Harassment – Call Now at 877-700-5790

Are You Receiving Legal Threats from Prime Recovery LLC?
Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.