Action Debt Recovery Phone Harassment?

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Calls from Action Debt Recovery arrive without warning. No letter in the mail first. No explanation of which creditor sent them. Just a Tampa area code on your caller ID and a representative who wants payment on a balance you may not recognize, may dispute, or may have already resolved. If you are receiving repeated calls from Action Debt Recovery whether they are threatening legal action, contacting people around you, coming at early hours, or simply refusing to stop after you asked them to every one of those contacts is governed by federal law and Florida state law. Understanding which laws apply, and where the calls may have already crossed a legal line, is the first step toward stopping them.

Consumer Rights Law Firm PLLC has been stopping debt collector harassment since 2010. A+ BBB rated. Call (877) 700-5790 or visit our website for a free case evaluation. You owe nothing. When Action Debt Recovery breaks the law, they pay our fees.

Quick Facts About Action Debt Recovery

DetailInformation
Full Legal NameAction Debt Recovery, Inc.
AbbreviationADR
HeadquartersTampa, Florida
Mailing AddressPO Box 274013, Tampa, FL 33688-4013
Primary Phone(813) 600-6551
Secondary Phone(813) 600-6602
BBB Profilebbb.org/us/fl/tampa/profile/collections-agencies/action-debt-recovery-inc-0653-90120850
BBB StatusNot BBB Accredited
Approximate Years in BusinessOperating since approximately 2013
Geographic ReachFlorida-based; also serves clients in California and other states
Debt TypesConsumer debt collection across multiple account types
Federal CasesNo FDCPA or TCPA federal cases confirmed in public records as of available research
Consumer Platform ReviewsNo profiles or complaints confirmed on Yelp, Google, Trustpilot, PissedConsumer, ComplaintsBoard, RevDex, Sitejabber, ConsumerAffairs, MerchantCircle, or Ripoff Report as of research date
State Regulatory AuthorityFlorida Office of Financial Regulation; Florida Department of Agriculture and Consumer Services

Action Debt Recovery

Are the Calls from Action Debt Recovery Legal?

The fact that Action Debt Recovery can legally pursue a debt does not mean every call they make is legal. The Fair Debt Collection Practices Act (FDCPA) governs every contact Action Debt Recovery makes as a third-party collector. So does the Florida Consumer Collection Practices Act (FCCPA), which extends debt collection protections even further than federal law. So does the Telephone Consumer Protection Act (TCPA), which restricts how any caller may reach your cell phone through automated technology.

The specific situations where their calls may already be illegal:

  • More than 7 calls in 7 days: Repeated calls about the same debt may violate Regulation F’s seven-call limit for covered debt collectors.
  • Calls before 8 a.m. or after 9 p.m.: Unwanted calls during these restricted hours may violate FDCPA §805(a)(1).
  • False legal threats: Threatening lawsuits, garnishment, or other action that is not legally available or intended may violate FDCPA §807.
  • Disclosing your debt: Telling family members, coworkers, neighbors, or other unauthorized third parties about your debt may violate FDCPA §805(b).
  • Workplace calls: Continuing to call your workplace after the collector knows such calls are prohibited may violate FDCPA §805(a)(3).
  • Abusive language: Profanity, threats, intimidation, or other abusive conduct may violate FDCPA §806.
  • Ignoring a cease-and-desist: Continuing collection calls after receiving a written cease-and-desist request may violate FDCPA §805(c).
  • Missing validation information: Failing to provide required debt-validation information may violate FDCPA §809.
  • Illegal automated calls: Autodialed or prerecorded calls to your cell phone without the required consent may violate the TCPA, potentially resulting in $500–$1,500 per violation.

In our practice, the calls consumers receive from smaller regional agencies like Action Debt Recovery often raise the same core issues as calls from larger national operations: no prior written notice before collection contact began, calls to family members who should never have been involved, and continued calls after the consumer explicitly asked them to stop. None of those situations requires a large complaint record to establish that the conduct violated the FDCPA. Each individual call pattern stands on its own legal merits.”

Who Is Action Debt Recovery and Why Are They Calling?

Action Debt Recovery, Inc. is a Tampa, Florida-based third-party debt collector that has operated since around 2013. The company collects delinquent consumer accounts on behalf of original creditors, including businesses, healthcare providers, and lenders, rather than owning the debts itself.

If Action Debt Recovery is contacting you, it may involve a past-due account, disputed or inaccurate balance, wrong-number call, or potentially time-barred debt. The appropriate legal response depends on the circumstances, but requesting written debt-validation information can help determine the amount owed, original creditor, and Action Debt Recovery’s authority to collect.

What our clients tell us when they first call about Action Debt Recovery is that something about the calls felt wrong from the start. Maybe no letter ever arrived. Maybe the representative contacted a parent or sibling before reaching the consumer directly. Maybe a balance was demanded that bore no resemblance to any account the consumer recognized. In many of the cases we review, that initial instinct turns out to be accurate and the specific conduct the consumer described turns out to have crossed a legal line.

Is Action Debt Recovery a Scam?

Action Debt Recovery, Inc. is a legitimate, incorporated Florida collection agency not a scam operation. It has operated since approximately 2013, holds a verifiable Tampa mailing address, and maintains a BBB profile listing for the Tampa, Florida area. Consumers can verify its existence and basic profile information through the BBB.

Being a legitimate agency does not mean every collection contact complies with federal and Florida law. The FDCPA applies to Action Debt Recovery on every call they make, and a licensed collection agency that violates the FDCPA is as liable as any unlicensed operation.

If you receive a call claiming to be from Action Debt Recovery and something feels wrong, the caller cannot identify the original creditor or the amount in writing, demands gift cards or wire transfers, or threatens criminal consequences proceed with extreme caution. Authentic Action Debt Recovery contacts originate from verified (813) numbers, concern a specific account traceable to an original creditor, and cannot lawfully threaten you with arrest for a civil debt.

Action Debt Recovery

Your Full Legal Rights When Action Debt Recovery Is Contacting You

  • FDCPA: As a third-party debt collector, Action Debt Recovery must follow federal collection rules, including the 7-in-7 call limit, restricted calling hours, workplace protections, debt-validation requirements, cease-and-desist rights, and prohibitions on harassment, third-party disclosure, and false statements. Consumers may recover actual damages, up to $1,000 in statutory damages, and attorney fees.
  • TCPA: Automated or prerecorded calls to your cell phone without the required consent may violate the TCPA. Violations can result in $500 per call, potentially increasing to $1,500 for willful or knowing violations.
  • FCRA: If Action Debt Recovery reports inaccurate collection information such as an incorrect balance, delinquency date, or account that isn’t yours, you can dispute it with the credit reporting agencies and furnishers must generally investigate.
  • Florida Consumer Collection Practices Act (FCCPA): Florida law provides additional protections against unlawful collection practices and can apply to original creditors as well as third-party collectors. Consumers may be entitled to actual damages, statutory damages, and attorney fees for qualifying violations.
  • Florida Debt Statute of Limitations: Certain Florida consumer debts have a five-year limitations period under Fla. Stat. §95.11(2)(b). A time-barred debt may still be collectible in some circumstances, but a collector generally cannot successfully sue after the applicable limitations period has expired.

One thing consumers often misunderstand about Florida is the FCCPA’s two-year statute of limitations. When a client contacts us about collection harassment more than a year after the most recent violations, we look immediately at whether the FCCPA claim is still timely. In cases where the FDCPA window has closed, the FCCPA sometimes gives the consumer a second path to legal relief. That extra year is not a technicality, it is a meaningful extension of consumer rights built into Florida law.

Action Debt Recovery FDCPA and FCCPA Violation Table

ViolationExampleStatuteRemedy
Calls before 8:00 a.m. or after 9:00 p.m.Early morning or late-night calls about a consumer debtFDCPA §805(a)(1)Up to $1,000 per violation
More than 7 calls in any 7-day periodDaily multiple calls about the same accountReg. F, 12 C.F.R. §1006.14Presumption of harassment; up to $1,000
Calls to workplace after employer prohibition communicatedCollector contacts employer after consumer notified themFDCPA §805(a)(3)Up to $1,000; actual damages
Disclosing debt to family members, neighbors, or coworkersDebt information shared with third parties other than attorneyFDCPA §805(b); FCCPA §559.72Up to $1,000 FDCPA; up to $1,000 FCCPA; actual damages
Failure to send written validation notice within 5 daysNo written notice of debt, creditor name, or dispute rightsFDCPA §809(a)Up to $1,000; collection must halt
Continuing collection after timely written disputeCalls resumed without providing written verificationFDCPA §809(b)Up to $1,000; collection must halt
Continuing contact after written cease-and-desistCalls continue after certified letter demanding they stopFDCPA §805(c)Up to $1,000 per call after receipt
Threatening wage garnishment without a court judgment“We will garnish your wages” before a judgment existsFDCPA §807; FCCPA §559.72Up to $1,000; actual damages
Using abusive, threatening, or profane languageThreatening or belittling language on collection callsFDCPA §806Up to $1,000; actual damages
Automated calls to cell phone without prior written consentRobocalls or prerecorded messages without consentTCPA, 47 U.S.C. §227$500 to $1,500 per call
Inaccurate credit bureau reportingWrong balance or delinquency date reported to bureausFCRA §623(a)(1)Actual damages; statutory damages; attorney fees
Collecting on a time-barred debt with threatening languagePursuing debt past Florida’s 5-year SOL with legal threatsFDCPA §807; FCCPA §559.72Up to $1,000; state damages

Action Debt Recovery

What To Do Next: 5 Steps to Stop Action Debt Recovery

  • Step 1: Document every call starting right now. Create a log a notes app, a spreadsheet, a dated piece of paper and record every contact from Action Debt Recovery: date, exact time, the number that appeared on your caller ID, whether the call was live or automated, the name of any representative, and what was said. Do not delete voicemails. Screenshot them and email them to yourself. If they have contacted family members, employers, or neighbors, document those contacts too: when they happened, what was communicated, and the phone number used. This log is your evidence base for any legal claim.
  • Step 2: Send a debt validation letter by certified mail within 30 days of first contact. Under FDCPA §809(a), you have 30 days from the initial communication to demand written validation. Send a debt validation letter demanding: the name of the original creditor, the account number, the amount at the time of placement with ADR, an itemized breakdown of principal and any added fees or interest, the date of original delinquency, and documentation confirming ADR’s authority to collect. All collection activity must halt until written verification is provided. Send to: Action Debt Recovery, PO Box 274013, Tampa, FL 33688-4013. Certified mail only. Keep your tracking number and the green return receipt card.
  • Step 3: Check Florida’s five-year statute of limitations before making any payment. Before you pay, acknowledge, or negotiate anything, verify the date your account first became delinquent. If the last payment or delinquency date was more than five years ago in Florida, ADR generally cannot obtain a court judgment against you. Making any payment even a token amount can restart the clock in Florida. Do not pay an old debt before confirming the limitation period with a consumer attorney.
  • Step 4: Send a written cease-and-desist if the calls are excessive, threatening, or continue after prior requests. Under FDCPA §805(c) and FCCPA §559.72, once ADR confirms receipt of your written stop-contact demand, they may only contact you once more to acknowledge the cessation or inform you of specific legal action. Every call after confirmed delivery is an individual, documented violation. Include a specific revocation of consent for automated calls to your cell phone in the same letter to protect your TCPA rights. Send certified mail to the same Tampa address.
  • Step 5: File regulatory complaints and call a consumer attorney. File with the FTC. File a CFPB complaint. File robocall complaints with the FCC. File with the Florida Attorney General. Or call Consumer Rights Law Firm PLLC at (877) 700-5790 or visit our website. When ADR breaks federal or state law, they pay our fees. You owe nothing.

Consumer Rights Law Firm, PLLC

Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. We use advanced technology to manage cases efficiently and provide clients with real-time visibility into the status of their cases. Accurate data is essential in supporting our clients’ cases and ensuring the best possible outcomes. Rather than suffer alone, contact our office to begin the process to stop the Action Debt Recovery harassment. Our office has been assisting consumers since 2010. We have an A+ rating with the Better Business Bureau.

If you are interested in learning more about how to safeguard yourself and prevent harassment from Action Debt Recovery, call us at 877-700-5790 for immediate assistance or visit our website to learn more about your rights and the debt collection process.

Success Stories

  • Absolutely wonderful experience. Did not have to pay anything out of pocket and Scott was great to deal with. Helped me out of a major jam and am very pleased with the results that were achieved.
  • Scott and Derek did the impossible. I went from freaked out and terrified to settled in a matter of 2 days at a payment I could actually afford… Barely but I can afford it LOL. My best advice is to not mess up a loan but if you do these are the guys to contact.
  • I worked with Scott and he was an absolute pleasure! He was very swift, honest, resourceful, helpful. He reassured me that I would never be asked for any money out of my pocket. His assistance with settling my case lifted a huge weight off my shoulders! Thank you so much, Scott! God bless!
Attorney Derek DePetrillo

Attorney Derek DePetrillo graduated from the Massachusetts School of Law in 2007 and was admitted to practice law in the State of Massachusetts in 2007. Mr. DePetrillo is also licensed in many federal jurisdictions across the United States.

Mr. DePetrillo has been assisting consumers with consumer protection since 2010. Mr. DePetrillo’s main area of practice is under the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act. Mr. DePetrillo has filed countless lawsuits and arbitration claims against debt collectors and banks. Mr. DePetrillo fights for the little people who have had their rights violated and need a helping hand to guide them through the stressful times of debt collection.

Disclaimer: The information contained in these articles is provided for general informational and educational purposes only and should not be construed as legal advice. Reading or relying on this content does not create an attorney-client relationship with our firm. Because every legal matter is unique, you should consult a qualified attorney regarding your specific circumstances before making any legal decisions.