If Westhill Exchange is calling repeatedly and you feel pressured or misled, stop trying to resolve the matter over the phone. Document everything: ask for debt confirmation in writing, keep a call log, save voicemails/texts, and send letters with tracking. This makes it easier to stop them from harassing you, understand your options, and—if you believe their behavior may violate federal law, determine whether you can take legal action based on your documented evidence. In this blog, you will know how to properly stop Westhill Exchange harassment and take action against them.
Table of Contents for Westhill Exchange
- Who is Westhill Exchange
- Reasons They Is Reaching Out
- Take Action if They are calling you
- What Claims to Do
- Contact information
- Examples of Harassment
- When contact could potentially cross the line
- What to do if They mention legal action
- If the Debt Is Accurate
- Your rights under federal law
- How to reduce calls, messages, and confusion
- Reviews and where complaints show up
- Get help
- Success stories
- Conclusion
- FAQs
Who is Westhill Exchange?
This is commonly listed as Westhill Exchange, LLC, a third-party collection business in Aurora, Colorado, associated with the “Office of Westhill” branding. Westhill Exchange debt collector calls may come from the main line or the additional numbers published on their site.
A detail many blogs miss: trade-name registration
Colorado records show “The Office of this company” as a trade name tied to Westhill Exchange LLC, with an effective date listed in 2016.
Reasons Westhill Exchange Is Reaching Out
Collectors typically reach out because a creditor placed an account with them or transferred collection activity. If you think the amount is wrong, the debt isn’t yours, or the dates don’t match, you can request validation before you agree to pay.
Take Action if Westhill Exchange are calling you
Use a “call-matching” checklist first
Before discussing anything:
- Ask for the caller’s full name, company name, and mailing address.
- Compare the number to Westhill’s published contact numbers.
- If something doesn’t match, treat it as possible spoofing until you confirm in writing.
Request debt validation in writing
Debt validation is the process where you require the collector to verify the debt and provide required details. If you send a timely written dispute/validation request, collection must pause until verification is provided.
Stop feeding the phone loop
If you believe calls are spiraling, move everything to writing:
- “Send it to me in writing” (repeat once, then end the call).
- Keep voicemails, screenshots, and a simple log (date/time/number/summary).
Escalate if the contact pattern won’t stop
If you believe the conduct is abusive or deceptive, you can consider complaints and legal review under FDCPA rules.
What Westhill Exchange Claims to Do
Office of Westhill presents itself as a collection agency offering debt recovery services, and it posts federal/state disclosures and office hours on its site.
Contact information
| Item | Details |
| Name | Westhill Exchange, LLC |
| Address | 2851 South Parker Rd, Suite 310, Aurora, CO 80014 |
| Main phone | (888) 243-0014 |
| BBB “Complaints” page | https://www.bbb.org/us/co/aurora/profile/collections-agencies/westhill-exchange-llc-1296-90137043/complaints |
| Email (site-listed) | info@westhillexchangell.com |
| Office hours (site-listed) | Mon–Thu 8am–5pm; Fri 8am–4pm |
Westhill Exchange Phone Number list for call-matching
(720) 677-1198, (801) 449-0937, (970) 305-3002, (303) 381-0030, (970) 829-4832, (303) 381-0012, (970) 837-5896, (801) 477-8981
Examples of Westhill Exchange Harassment
Westhill Exchange harassment can look different from person to person, but common red flags include:
- Repeated calls intended to pressure or overwhelm you
- Threats that don’t match what’s actually happening (for example, “immediate arrest”)
- Claims about the debt that change between calls
- Contacting third parties in a way that goes beyond location requests
If you believe any of the above is happening, it may be relevant under FDCPA restrictions on harassment and deceptive practices.
When contact could potentially cross the line
A collector’s actions could potentially violate FDCPA rules if you believe they:
- Misrepresent the amount owed or the creditor
- Use abusive language or repeated calls to harass
- Continue collection activity after a timely validation dispute without verification
If proven, the FDCPA allows actual damages and “additional damages” up to $1,000 (plus attorney’s fees and costs), depending on the facts.
What to do if Westhill Exchange mention legal action
If Westhill Exchange debt collector calls mention lawsuits:
- Ask for written details of the alleged debt and the creditor.
- Request validation if you have not received documentation.
- If you’re served, respond by the court deadline—ignoring papers can lead to default judgment.
- If you think threats are being used mainly as pressure, document the wording. That could indicate a misleading practice depending on the facts.
If the Westhill Exchange Debt Is Accurate
If you confirm it’s yours:
- Get a written payoff or settlement figure and a written deadline
- Ask for a written agreement before paying
- Keep proof of payment and the final terms
If the debt appears on your credit reports and you believe it’s inaccurate, you can dispute errors with the bureaus.
Your rights under federal law
FDCPA
The FDCPA restricts abusive, deceptive, and unfair collection practices and sets rules around notices and disputes.
Debt validation (written verification)
Validation/dispute rules explain what collectors must provide and when collection must pause after a timely written dispute.
How to reduce calls, messages, and confusion
Build one “evidence packet”
- Call log (date/time/number/summary)
- Screenshots (texts, call history)
- Voicemails saved
- Copies of letters (and envelopes)
- Your validation letter + proof of delivery
Use one sentence that works
“If you believe you have the right person, send me validation in writing. I’m keeping records of all contact.”
Keep your identity safe
Don’t confirm full SSN, bank details, or employer info on a cold call. If something feels off, it could indicate spoofing or a different company.
Westhill Exchange reviews and where complaints show up
BBB’s complaint summary for Westhill Exchange, LLC shows 44 total complaints in the last 3 years and 14 complaints closed in the last 12 months (and notes the business is not BBB accredited).
If you’re researching patterns, use the BBB complaint summary as one reference point, but treat each complaint as an individual allegation.
Get help
How Consumer Rights Law Firm PLLC Helps Stop Harassment
If you believe the contact pattern is unlawful, Consumer Rights Law Firm PLLC can review your timeline, preserve evidence, and explain what may apply under Fair Debt Collection Practices Act (FDCPA) and related consumer laws. Call +1 877 700 5790 for a free case review.
What they may do quickly
- Review calls, letters, texts, and voicemails
- Help you preserve evidence and build a clean timeline
- Send communications to reduce direct contact where appropriate
- Identify conduct that could potentially violate consumer-protection rules
About attorney Derek DePetrillo
Attorney Derek DePetrillo is the firm’s managing partner and a consumer-protection lawyer focused on FDCPA, TCPA, and FCRA matters. His profile notes he has 15+ years of experience, has worked on consumer cases since 2010, and has pursued claims against debt collectors, credit reporting issues, and unlawful robocalls, including litigation and arbitration.
Contact Information
| Item | Details |
| Law firm | Consumer Rights Law Firm PLLC |
| Phone | +1 877 700 5790 |
| Website | https://consumerlawfirmcenter.com/ |
Read for more: Better Business Bureau
Success stories
Hands down worth all 5 stars! Everything that Scott said would happen, happened! He said the calls would stop, the calls stopped. He said no money out of pocket for their services and no money out of my pocket was spent. No more harassing calls, my credit report is being updated, and I’m getting money back! It’s a win-win! Highly recommend if you get a call from this firm, answer it! So worth it!
Amazing working with Matt G. He handled my case quickly and with ease. I got my debt and attorney fees taken care of and off my report. Matt was great at communicating and always made me feel heard. Couldn’t recommend him more!
Conclusion
You don’t have to handle aggressive collection calls without a plan. If you believe Westhill Exchange harassment is occurring, you can reduce confusion by requesting debt validation in writing, keeping a dated call log, and saving letters, screenshots, and voicemails. If you want help reviewing your records and understanding what options may apply under federal consumer laws, you can contact Consumer Rights Law Firm PLLC at +1 877 700 5790.
FAQs About Westhill Exchange
Is this a real company, or is Westhill Exchange scam activity possible?
Westhill Exchange, LLC appears in public business listings and has a published contact site, but scams and spoofing can happen. If you believe a call is suspicious, confirm everything in writing first.
What should I do first after a Westhill Exchange debt collector call?
Start a log and request validation in writing. If you believe the debt may be wrong, don’t pay or share sensitive info until you receive documents you can verify.
What is the safest way to use a Westhill Exchange Phone Number list?
Match caller ID to Westhill’s published numbers, then request validation by mail. If the number isn’t on the list, it could indicate spoofing or a different caller.
Can they keep calling after I dispute the debt?
If you dispute in writing within the required window, collection must pause until verification is provided. If you believe calls continue without verification, save records for review.
Can Westhill Exchange contact my family about the debt?
Collectors generally have limited reasons to contact third parties. If you believe they disclosed debt details to others, that could potentially violate federal rules depending on facts.
What if the amount they claim keeps changing?
Changing figures could indicate errors or misstatements. Request an itemized written breakdown and compare it to your records before you consider any settlement.
Can they sue me?
A collector may sue in some situations, but procedures and deadlines matter. If you’re served, respond on time. If you believe threats are used mainly as pressure, document the wording.
Will paying automatically fix my credit?
Not always. Payment may update the status, but items can remain if accurate. If you believe reporting is wrong, dispute errors with documentation.
Where can I see complaint patterns?
BBB’s complaint summary shows totals and recent closures. Complaints are not proof, but they can help you understand what consumers report and what to document.
How can Consumer Rights Law Firm PLLC help?
They can review your records, advise what may apply under Fair Debt Collection Practices Act (FDCPA) and related laws, and help reduce direct contact. Call +1 877 700 5790 for a free case review.
