Stop Compass Recovery Group Harassment!

Regardless of if it is a case of routine collections, mistaken identity, identity theft, or just the inability to meet up with your monthly financial obligations, you may currently be on the receiving end of a seemingly endless string of calls and letters from Compass Recovery Group. The law says that creditors have a right to contact you when you owe them a debt, but regardless they are expected to behave in an ethical and fair manner which complies with the code of conduct established by the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumers Protection Act (TCPA).

ThIrd-part debt collectors are prohibited from distributing information about your debt to unauthorized persons, however, the law says that they are allowed to call people who may be acquainted with you only once to get your contact information if they don’t have it. Additionally, they are not allowed to defame your character,  call you abusive names, cuss at you, or use any form of unprofessional language that is intended to demean and humiliate you. They also are not allowed to threaten you with arrest or criminal prosecution because your debt collector is not authorized to sign a warrant for your arrest.

If you are being abused by Compass Recovery Group or any other third-party debt collector, do not hesitate to call us now on 877-700-5790. We may not be able to erase the pain and inconvenience your debt collection ordeal has caused you, but we want to help you fight for fair compensation and your dignity. Call us today.

You may be a victim of debt collection harassment if Compass Recovery Group is guilty of: 

  • Calling you repeatedly
  • Issuing threats, abusing you verbally resorting to other forms of harassment
  • Calling you at your place of employment despite being advised to desist from such acts
  • Placing revealing calls about your debt to your relatives, neighbors, friends, and any other unauthorized person
  • Leaving you repeated harassing messages or letters
  • Publishing your name in any publication or on social media as a debt defaulter.
  • Misinterpreting information about the debt you owe
  • Falsely representing themselves as a law enforcement official

The behaviors outlined above are a direct violation of your FDCPA and TCPA rights. If your debt collector is guilty of one or more of them, reach out to us immediately on 877-700-5790.

What is Compass Recovery Group?

Compass Recovery Group provides a full-service receivables debt collection solution. The company is known to collect many forms of debt at every stage of delinquency. Although the business is not BBB accredited at the time of this writing, it has received quite a number of complaints from dissatisfied consumers through the BBB platform.

Compass Recovery Group Contact Information

Address: 3135 Walden Ave Ste 4
Depew, NY 14043
Phone: (888) 765-3854

Is Compass Recovery Group a scam?

According to the Better Business Bureau website, Compass Recovery Group opened a file on 06/25/ 2019. There have been 4 complaints closed in the last 12 months leveled against the collection agency by dissatisfied consumers. Read more about it here: Compass Recovery Group Better Business Bureau.

Regardless of the fact that Compass Recovery Group is a certified collection agency, you must take precautionary measures to ensure that the number calling you claiming to be a collection representative from Compass Recovery Group is indeed who they claim to be and not just a fraudster posing as a legitimate collection agency.

Known Compass Recovery Group Collection Call Numbers

Are you receiving any harassing phone calls from any of the following numbers?

(888) 765-3854

If you are receiving calls from the number listed above, you are in contact with a known Compass Recovery Group phone number and thus may be a victim of debt collection harassment. Call us immediately on 877-700-5790 if you believe that your debt collection rights may be being trampled upon.

Frequently Asked Questions about Compass Recovery Group :

Q: What does the law regard as debt collection harassment?

A: Legally, debt collection harassment is considered as any form of exchange carried out between a debt collector and consumer in the process of debt collection that is threatening, misleading, or abusive to the dignity of the consumer. If a debt collection organization is contacting you with the intent to intimidate, infuriate, or threaten you, they have stepped out of the confines of ethical debt collection.

Q: What do I do if I’m being harassed by Compass Recovery Group?

A: If you are being harassed with calls from a number you suspect to be Compass Recovery Group, the first thing to do would be to confirm the legitimacy of the number contacting you. Once that is done, you can proceed to confirm the legitimacy of the debt claim and the interest rate on the loan. Additionally, if the organization’s representative has trampled upon your rights in the process of debt collection, you can contact us to determine whether you have an actionable harassment case.

Q: How many telephone calls do I have to receive before it is considered harassment?

You do not have to receive a specified number of calls for you to have a valid harassment charge; even one or a few calls can be very intimidating. However, if a debt collection agency is incessantly calling you (at odd times of the day and to an excess of 7 times per day), you may have stronger proof of debt collection harassment.

Do you have a question? Ask us here.

Compass Recovery is often referred to or searched for by other names. These include:

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receivables performance management bbb
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the compass group llc


Consumer Rights Law Firm, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than wallow in uncertainty, contact our office to begin the process to stop Compass Recovery Group debt collection harassment. Our office has been assisting consumers since 2010, and we have an A+ rating with the Better Business Bureau.

If you are currently facing harassment or are interested in learning more about how to prevent intimidation from Compass Recovery Group, call us at (877)700-5790 for immediate assistance.

Check out the links below for more information:

New York Attorney General

Consumer Financial Protection Bureau 


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