If you’re getting repeated calls from collaction agency, the fastest way to regain control is to move the conversation off the phone and onto paper. Ask for written validation, keep a simple call log, and don’t agree to payment terms until the company provides details you can verify. Recovery Solutions Group, LLC is a BBB accredited collection agency based in Milford, Delaware, and the safest approach is to match the caller’s info to verified contact details before you do anything else.
Who Is Recovery Solutions Group?
Recovery Solutions Group, LLC is a third-party collection agency located in Milford, Delaware, with a Better Business Bureau profile showing it has been in business since 2012 and is BBB Accredited with an A+ rating.
Is Recovery Solutions Group a Scam or a Legitimate Debt Collector?
Recovery Solutions Group appears to be a legitimate debt collection business with a public BBB profile, a physical address in Milford, and listed phone numbers.
However, spoofing can happen with any company name. If a caller won’t mail documentation, won’t identify the creditor in writing, or their information doesn’t match the verified contacts below, that could indicate impersonation or an unsupported claim.
Recovery Solutions Group Contact Information
Use this to verify letters/calls and to send certified mail.
| Item | Details |
| Legal name | Recovery Solutions Group, LLC |
| Address | 1008 Mattlind Way, Milford, DE 19963-5300 |
| Main phone | (302) 241-0686 |
| Other phone (BBB) | (302) 289-3371 |
| Email (company site) | info@rsgcollect.com |
Call-matching numbers
- Verified (highest confidence): (302) 241-0686; (302) 289-3371
- Consumer-reported / not confirmed: If you have other numbers (like 877-316-8274 or 302-252-3736), treat them as “caller-ID numbers used,” not “official company numbers,” unless they appear on a letter from RSG.
The Recovery Solutions Group Debt Problem
Most “harassment” situations keep going because the debt details are unclear:
- You’re asked to pay urgently before you see paperwork.
- The creditor name is vague (“client” or “portfolio”).
- The amount isn’t itemized (fees/interest).
- The account shows up on a credit report but doesn’t match your records.
So your goal is not to negotiate first. Your goal is to force written proof so you can decide whether to dispute, settle, or escalate.
Four Federal Lawsuits Show a Pattern of FDCPA Disputes
Public records show Recovery Solutions Group, LLC has been named in Fair Debt Collection Practices Act (FDCPA) related litigation. A lawsuit filing doesn’t prove a violation, but it does show the types of claims consumers have raised and why documentation matters.
- Recovery Solutions Group LLC (E.D. Michigan): the court record states the plaintiff claimed the company attempted to collect a debt through “threatening and intimidating phone calls,” and a default was entered after the defendant failed to appear.
If your experience involves similar allegations (threat-heavy calls, misleading statements), keep evidence and consider a consumer-rights review.
When They Refuse Written Confirmation
If you ask for documentation and they:
- Won’t mail proof,
- Won’t clearly name the creditor in writing,
- Keep pushing for payment by phone,
that’s a practical red flag. It could indicate missing documentation, a wrong-person situation, or a claim that isn’t ready to be enforced. Your response should be the same every time: “Send me validation in writing.”
The “Recalled Debt” Strategy That Works
This isn’t a template trick, it’s a pressure-breaker.
What you do
- Stop phone discussions.
- Request validation in writing.
- Only respond once you have documents.
Why it works
Collectors can sell urgency on calls. Written validation forces clarity – creditor, amount, dates, and who owns the account, before you pay.
How to Verify the Debt and Stop Recovery Solutions Group Harassment
1) Build a clean evidence packet
Keep:
- Call log (date/time/number/summary)
- Voicemails
- Text screenshots
- Letters and envelopes
2) Request debt validation in writing
Ask for:
- Original creditor name
- Account reference number
- Itemized balance (principal/fees/interest)
- Proof they’re authorized to collect
3) Set contact boundaries
If calls are disruptive, you can request that they limit contact (for example, “in writing only”). Keep proof you sent it.
4) If Recovery Solutions Group is on your credit report
If you see Recovery Solutions Group on credit report and you believe it’s inaccurate:
- Screenshot the entry
- Dispute with the bureaus
- Keep confirmation numbers and copies of what you submitted
How Consumer Rights Law Firm PLLC Stops Harassment and Protects You
If you believe Recovery Solutions Group is calling too often, using pressure tactics, or refusing to provide clear paperwork, Consumer Rights Law Firm PLLC can review what’s happening and explain which consumer laws may apply to your situation. The firm focuses on debt-collection harassment and related consumer issues, and their process is built around evidence—because call logs, letters, and voicemails are what make a complaint (or a legal claim) strong.
What they can do early in the case
- Review your timeline (calls, texts, emails, letters) and spot patterns that could potentially violate Fair Debt Collection Practices Act (FDCPA)/TCPA/Fair Credit Reporting Act (FCRA)rules.
- Help you organize proof using the CaseVox mobile app—upload voicemails, track contacts, and share details with the legal team in one place.
- Push for written verification before you pay or agree to terms, so you’re not negotiating blind.
- Send written communications (where appropriate) that shift the collector away from constant calls and toward documented, verifiable information.
- Respond quickly—the firm states they can respond within 15 minutes via text or email after you submit your details.
Start your case review
- Call: +1 877 700 5790
- Email: help@consumerlawfirmcenter.com
- Address: 133 Main Street, Second Floor, North Andover, MA 01845
Success Stories
found myself in a serious position with an old credit debt. I must say that they were extremely helpful and informative. Solved my problem with quick and effective approach. HIGHLY RECOMMENDED AND APPRECIATED.
I give Consumer Rights Law Firm Beyond Billboard and a thousand stars -Dereck has provided exceptional guidance and support throughout my case. His expertise, professionalism, and dedication were outstanding! He listened attentively to my concerns, explained complex legal concepts clearly, and worked tirelessly to achieve the very best possible outcome. I highly recommend Consumer Rights Law Firm to everyone for their phenomenal help and commitment to myself and their their clients
Thank you Scott as well as he has helped as well! I’m beyond grateful thankful and happy !
About Attorney Derek DePetrillo
Attorney Derek DePetrillo is the firm’s Managing Partner. His profile describes more than 15 years of legal experience focused on consumer protection holding debt collectors, financial institutions, and other companies accountable for unlawful practices. In practical terms, that means he looks closely at what was said, when it was said, and what documents exist (or don’t), then builds a strategy around proof and enforceable rights rather than phone arguments.
Frequently Asked Questions About Recovery Solutions Group
1) Who is Recovery Solutions Group?
This is a BBB-accredited collection agency located in Milford, Delaware, in business since 2012.
2) Is Recovery Solutions Group a scam?
It appears to be a legitimate business with a BBB profile and a listed Delaware address/phone. Still, spoofing can happen, so ask for written validation before paying.
3) What is the verified phone number?
BBB and business directories list (302) 241-0686 as a contact number; BBB also lists (302) 289-3371 as another phone.
4) What is the agency address?
BBB lists 1008 Mattlind Way, Milford, DE 19963-5300.
5) Why are they calling me?
They may believe you owe a past-due account they were hired to collect. Ask for written proof identifying the creditor and the amount before discussing payment.
6) How do I make the calls stop?
Move everything to writing, request validation, and send a written communication limit request (for example, “mail only”) if calls continue. Keep delivery proof.
7) Can Recovery Solutions Group sue me?
A collector may sue in some cases. If you receive real court papers, respond by the deadline. If you only get threats without paperwork, document the language and request written confirmation.
8) Can they garnish wages?
Wage garnishment typically requires a court judgment. If someone threatens garnishment without legal paperwork, that could indicate pressure tactics save voicemails and keep records.
9) What if the debt isn’t mine?
Dispute it in writing and request validation. Don’t confirm sensitive identifiers on a cold call.
10) Has Recovery Solutions Group faced lawsuits?
Public records include cases such as Recovery Solutions Group LLC, where the plaintiff alleged threatening and intimidating calls; a default was entered after the defendant did not appear.
