ExcellentBased on 300 reviewsTrustindex verifies that the original source of the review is Google.Eva Herring2024-08-09They are so awesome and treat you like a human being. From the minute I called them and explained how this debt collector harassed me and said things that were so illegal they jumped right on it and started helping me. Its good to know they're still people out here in this world that actually care about people. Thanks for everything and God bless you guys.Trustindex verifies that the original source of the review is Google.Kai2024-08-08Scott was amazing; his communication was on point. I had been harassed for months, with calls to my family and close relatives that were embarrassing. I contacted this company, and they resolved my issue within 60 days—at no charge and without requiring personal information. The process was fast and easy, especially for a debt relief program. As someone who is young and not very knowledgeable about debts, they made everything clear and straightforward.Trustindex verifies that the original source of the review is Google.Christine Camacho2024-07-23My credit was in jeopardy from a bank company trying to extort me by trying to add fees that were erroneous. For months this bank company was stringing us along and I was in shambles. They were knowledgeable and very informative on the process and what to expect. They were very quick in response and informative. So appreciative of them, 10/10 recommend. Matthew and Derek were amazing!Trustindex verifies that the original source of the review is Google.Markus Daniels2024-07-22Scott was exceptional and informative on direct topics and concerns. Was able to assist me with a brief, yet descriptive tone. Great customer support and serviceTrustindex verifies that the original source of the review is Google.chisyanna sproulls2024-06-26They or the best u must try themTrustindex verifies that the original source of the review is Google.Matt Hayes2024-06-24Very responsive and the information provided is very valuable.Trustindex verifies that the original source of the review is Google.Audrey Allis8n2024-06-21Treaty fairly and got a review and got threw my case fast 100% recommendedTrustindex verifies that the original source of the review is Google.Kyle Beazer2024-06-20Paid $0 out of pocket and got a $300 check after a couple of calls and texts amazing firm! Great work guys!
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Under the Fair Debt Collection Practices Act (FDCPA), debt collectors are prohibited from harassing or abusing debtors or their family members while attempting to collect a debt. This means that debt collectors cannot engage in conduct that causes harassment, oppression, or abuse to any person in connection with the collection of a debt.
Specifically, debt collectors are prohibited from disclosing information about a debt to anyone other than the debtor, their spouse, or their attorney. They are not allowed to discuss the debt with family members, friends, neighbors, or coworkers unless they have been given permission by the debtor to do so.
Furthermore, debt collectors are prohibited from using tactics that may embarrass or shame the debtor, such as contacting them at inconvenient times or places or using profane or abusive language. This prohibition extends to communication with family members as well. Debt collectors cannot contact a debtor’s family members in a way that would harass, oppress, or abuse them.
If a debt collector violates these provisions of the FDCPA by harassing or abusing a debtor’s family members, the debtor has the right to take legal action. They can file a complaint with the Consumer Financial Protection Bureau (CFPB) or pursue a lawsuit against the debt collector for violations of the FDCPA. Additionally, they may seek damages for any harm caused by the debt collector’s actions.
It’s important for debtors to understand their rights under the FDCPA and to be aware of the protections afforded to them and their family members. If they believe that a debt collector has engaged in harassment or abuse, they should document the conduct and consider seeking legal advice to protect their rights and hold the debt collector accountable.
By taking these steps and standing firm against unfair debt collection practices, you can effectively fight a collection agency and protect your rights as a consumer.
Our attorney has more than 14 years of experience with fighting debt collection agencies, visit his profile page here, attorney profile.