West Asset Management Debt Collection Harassment Tired of West Asset Management Debt Collection Harassment? Wish there was a way to make the calls stop? Is West Asset Management constantly calling and harassing you? Does your phone ring every day, several times per day, because West Asset Management is calling you to demand payment? Threatening you with legal action? Has West Asset Management ever used abusive or profane language when speaking with you on the phone? If so, West Asset Management may be violating your legal rights. Stop the harassment. The Fair Debt Collection Practices Act, also known as the FDCPA, protects consumers’ rights in the context of debt collection. In other words, debt collectors must adhere to a certain set of rules when they are pursuing consumers who owe money. If a collector violates the FDCPA, you can sue the collector in court. The law allows consumers who have been victims of harassment from debt collectors to get the calls to stop in addition to recover statutory damages of up to $1,000, plus attorney fees and court costs.
Who is West Asset Management?West Asset Management is third party debt collector located in Omaha, Nebraska. They have been sued in federal court over 600 times for violating consumer’s rights while collecting on alleged debts. In 2011 West Asset Management agreed to pay a 2.8 million dollar civil penalty settlement. The Settlement also included an order prohibiting West Asset Management from using false, deceptive or unfair debt collection tactics, including:
- Misrepresenting itself as a law firm or that its collectors are attorneys;
- Misrepresenting that debtors will be arrested or have their property seized if they don’t pay;
- Threatening actions that would be illegal, or actions that the company has no intention of taking;
- Making false statements to collect a debt or obtain information about a consumer;
- Withdrawing funds from consumers’ bank accounts or charging their credit cards without their consent;
- Depositing postdated checks before the date on the check, or threatening to do so;
- Revealing to third parties that a consumer owes a debt;
- Asking a third party for a consumer’s location information more than once without the third party’s consent or a reasonable belief that the person’s earlier response was wrong or incomplete and that the person now has correct location information;
- Calling consumers before 8 a.m. or after 9 p.m., or at their workplace;
- Communicating with a consumer after receiving written notice that the consumer refuses to pay or wants the collector to stop calling; and
- Using obscene or profane language, or harassing consumers with repeated phone calls.
West Asset Management Debt Collection Harassment TacticsIf West Asset Management engages in any of the following tactics, you may have a case:
- Calls before 8:00 a.m. or after 9:00 p.m. or at any time or that they are given notice that it is inconvenient to call (
- Talking to others about your debt
- Call the consumer’s place of employment if they have been advised that calls cannot be accepted at work.
- Use any profane language or any language that is harassing and abusive
- Engage in any conduct, the natural consequence of which is to harass, abuse or oppress.
- Make any misrepresentations of fact, such as how much is owed, or certain actions they may take to force payment
- Threaten arrest or criminal prosecution
- Send false information to the credit bureaus
- Cause a telephone to ring an unreasonable amount of times