Consumer Rights Law Firm PLLC has represented consumers against creditor and debt collector harassment since 2010. We hold an A+ rating with the Better Business Bureau, and because we work on a fee-shift basis, you pay nothing out of pocket. Call us at (877) 700-5790 or visit our website for a free case review.
In our practice, we tell clients that a clean public record on a debt collector cuts both ways. It can mean a company genuinely runs a compliant operation. It can also mean the company is newer, smaller, or simply has not yet accumulated the volume of contacts that generates a large complaint history. Either way, what protects you is the same: know your rights, document everything, and do not assume silence on the public record means you have no recourse if something actually goes wrong on your account.
Who Is Allied Alliance Group Inc.?
| Detail | Verified Information |
|---|---|
| Company Name | Allied Alliance Group Inc. |
| Incorporated | September 9, 2016, New York |
| Headquarters | 100 Boxart St, Suite 2036, Rochester, NY 14612 |
| Primary Phone | (585) 250-1251 |
| Additional Numbers | (585) 207-0718, (585) 454-1020 |
| Toll-Free Number | (844) 490-5410 |
| Fax | (585) 368-5650 |
| Vice President | Marc Mancuso |
| BBB Accredited Since | January 16, 2020 |
| Current BBB Rating | A+ |
| BBB Complaint Count | 0 (standard reporting period) |
| Related Business | Upstate Remedial Management, Inc., 100 Boxart St, Rochester, NY (per BBB records; shares ownership: Marc Mancuso, VP of both companies, and Nicole Mancuso, President of Upstate Remedial) |
| Services Offered | Debt collection, accounts receivable management, payment processing, pre-legal and legal services, skip tracing, bankruptcy and dismissal services |
| Debt Types Handled | Small business, commercial, medical, and utility debt |
| Self-Reported Experience | Staff averaging approximately 20 years in commercial collections, multilingual collectors, network of affiliate attorneys |
Is Allied Alliance Group a Scam?
No, Allied Alliance Group is not a scam. It is a legitimate, BBB-accredited New York collection agency with a clean complaint record as of this writing. Being legitimate, however, does not mean every individual call or claim made by any representative is automatically accurate or lawful.
In our practice, we caution clients against treating either extreme, “no complaints means totally safe” or “any debt collector calling me must be predatory,” as a substitute for actually checking the specific debt being claimed. A clean public record is a reasonable starting point for confidence, not a guarantee that covers every individual account.
Why Is Allied Alliance Group Calling Me?
Allied Alliance Group typically calls because a small business, medical provider, or utility company placed your unpaid account with them for collection, or because they purchased the debt and are now pursuing it directly.
Common reasons consumers may be contacted include:
- A small business or commercial account referred to Allied Alliance Group after non-payment
- A medical provider’s unpaid balance placed with the company for collection
- A utility bill referred for collection after a missed payment
- An account in the “pre-legal” stage, meaning the creditor or collector is preparing to escalate toward litigation if the balance is not resolved
- A bankruptcy-related account being reviewed for dismissal status, given the company’s stated services in this area
What the Public Record Shows
As of this writing, Allied Alliance Group Inc. has no complaints on file with the Better Business Bureau. We also checked Yelp, PissedConsumer, RipoffReport, ComplaintsBoard, and general web searches using the company’s specific phone numbers, and found no consumer reviews or forum complaints naming Allied Alliance Group Inc. of Rochester, New York. Searches for this company on these platforms return only unrelated companies that happen to share the word “Allied” or “Alliance” in their name, such as Allied Auto Warranty, Allied Van Lines, Allied Benefit Systems, and Allied Insurance, none of which have any connection to this debt collector.
We want to be direct about something else: some other websites discussing this company state that “federal courts have seen multiple cases” involving Allied Alliance Group without citing any specific case name, docket number, or court. We searched federal court databases directly under the exact corporate name and could not substantiate that claim. We are not willing to repeat an unverified claim simply because it would make for a more dramatic warning, and we encourage you to be skeptical of any source that makes similar claims without providing a specific, checkable citation.
Better Business Bureau: Allied Alliance Group Inc.: BBB Accredited since January 16, 2020, A+ rating, 0 complaints filed in the current reporting period.
Better Business Bureau: Upstate Remedial Management: This related entity, BBB-listed as connected to Allied Alliance Group through shared ownership and address, is BBB Accredited since April 10, 2025, also with an A+ rating and no complaints currently on file.
In our practice, what this actually means for a consumer is straightforward: if you are experiencing a problem with either of these companies, you are likely one of the earlier people to formally document it on a public consumer platform. That makes your own records, call logs, letters, and any recordings permitted under your state’s law, especially valuable, both for resolving your individual situation and for establishing a pattern if one exists.
Litigation Connected to the Allied Alliance Group Corporate Family
Patterson v. Upstate Remedial Management
A consumer identified in court records as Patterson filed a federal lawsuit against Upstate Remedial Management Inc. in the U.S. District Court for the Western District of Texas on July 8, 2024. The docket remained active with filings through at least February 27, 2025. We independently confirmed this case through both PacerMonitor and CourtListener’s RECAP archive. We were not able to access the underlying complaint document itself to confirm the specific causes of action alleged, and we want to be transparent about that limitation rather than guess at the substance of the claims. View docket on CourtListener View docket on PacerMonitor
Upstate Remedial Management Inc. is listed by the Better Business Bureau as a related business to Allied Alliance Group Inc., sharing the same Rochester, New York address at 100 Boxart Street, and the same ownership: Marc Mancuso serves as Vice President of Allied Alliance Group and is also listed in BBB records connected to Upstate Remedial Management, while Nicole Mancuso serves as President of Upstate Remedial Management. In our practice, we treat corporate affiliates under common ownership and a shared address as relevant context for any consumer evaluating a collector’s track record, even when the specific account in question was placed with one entity and not the other. One thing consumers often misunderstand is that a clean record at one company name does not necessarily tell the whole story when an affiliated company under common ownership has an active federal lawsuit on file. We recommend treating both names, and any account correspondence referencing either company, with the same level of documentation and caution.
What to Watch For
Even without a documented complaint history, every third-party debt collector remains bound by the same federal and New York state rules. The following table outlines the kinds of conduct that would constitute a legal violation if you experience them, regardless of which collector is involved.
| Potential Violation | Example |
|---|---|
| Excessive or repeated calls | Multiple calls per day, or continued calls after you have disputed the debt in writing |
| Calling outside permitted hours | Contact before 8 a.m. or after 9 p.m. local time without your consent |
| Third-party disclosure | Discussing the substance of your debt with family, friends, neighbors, or your employer |
| Failure to validate debt | Not providing a clear, written breakdown of the debt after a timely request for verification |
| Misrepresenting legal status | Threatening legal action or wage garnishment that is not actually imminent or authorized |
| Operating without required New York licensing | Collecting from New York consumers without a current New York State debt collection license, required statewide since late 2020 |
What Are Your Rights?
- The Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. § 1692 et seq., applies to Allied Alliance Group the same as it does to any third-party debt collector. It prohibits harassment, false statements about a debt, contact with unauthorized third parties, and requires the collector to provide debt validation information and to honor a timely written dispute.
- New York State debt collection licensing has applied statewide since late 2020. Any business whose principal purpose is to collect consumer debt from New York residents, including Allied Alliance Group, must hold a current New York State collection agency license, in addition to any applicable local licensing in New York City, Buffalo, or Yonkers if the company collects from residents of those municipalities.
- The Fair Credit Reporting Act (FCRA) governs how accurately a collection account can be reported to the credit bureaus. If you believe Allied Alliance Group is reporting inaccurate information about your account, you have the right to formally dispute that reporting.
FDCPA Violations
| Violation Type | What the Law Requires Instead |
|---|---|
| Excessive calls | Contact frequency must not be intended to annoy, abuse, or harass |
| Calling outside 8 a.m. to 9 p.m. | Collectors must respect these hours absent your consent to different timing |
| Calling your workplace after being told not to | Collectors must stop workplace calls once notified the employer prohibits them |
| Failure to send required disclosures | Collectors must provide debt validation information in their initial communication |
| Continuing collection after a dispute | Collectors must pause active collection until they provide debt verification following a timely written dispute |
How to Protect Yourself From Allied Alliance Group?
In our practice, we walk every client dealing with a smaller or newer collection agency through the same documentation-first approach:
- Request debt validation in writing before discussing the substance of the debt over the phone. Ask for the original creditor’s name, the amount claimed, and an itemized account history.
- Verify the company’s New York licensing status if you have any doubt about legitimacy.
- Keep a written log of every call, including the date, time, the number that called, and what was discussed.
- Do not provide financial or personal information until you have confirmed who is calling and what they claim you owe.
- Send any dispute or cease-and-desist request in writing, using a delivery method that creates a record, such as certified mail.
- Speak with a consumer protection attorney if calls continue after a written dispute, if the company makes threats you believe are false, or if you simply want a second opinion on how to handle a “pre-legal” notice before it escalates.
CONSUMER RIGHTS LAW FIRM PLLC
Consumer Rights Law Firm PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Rather than suffer alone, contact our office to begin the process to stop the Allied Alliance Group harassment. Our office has been assisting consumers since 2010. We specialize in helping clients remove inaccurate entries like Allied Alliance Group from their credit reports. We have an A+ rating with the Better Business Bureau.
If you are interested in learning more about how to safeguard yourself and prevent even more harassment from Allied Alliance Group, call us at 877-700-5790 for immediate assistance or visit our website.
Success Stories
- I had been getting nonstop calls from a debt collection agency, sometimes multiple times a day. I tried blocking numbers and asking them to stop, but nothing worked. A friend recommended Consumer Rights Law Firm, PLLC, and it was the best decision I made. From the first call, they were professional, empathetic, and clearly knew the law. Within a short time, the calls stopped completely, and they even helped me recover compensation. I finally feel like I have control again.
- I wasnât sure if what I was experiencing counted as harassment, but Consumer Rights Law Firm, PLLC explained everything clearly. They walked me through my rights under the FDCPA and took the time to understand my case. Their team handled all the communication with the collection agency, and I didnât have to deal with them anymore. The outcome was better than I expected. If youâre dealing with unfair or aggressive debt collectors, donât waitâcall them.
- I was dealing with daily stress because of harassing phone calls about an old debt. The calls were rude, persistent, and sometimes even threatening. I felt helpless until I found Consumer Rights Law Firm, PLLC online. Their team immediately took charge, filed a complaint, and got the calls to stop. Not only were they efficient, but they also treated me with respect throughout the process. I would 100% recommend them to anyone in a similar situation.
FAQs
Who is Allied Alliance Group and why are they calling me?
Allied Alliance Group is a legitimate third-party debt collection agency. If theyâre calling, itâs likely they believe you owe a pastâdue debt and are attempting to collect it.
Can Allied Alliance Group legally harass me with phone calls?
No, under the FDCPA they cannot engage in harassment such as excessive calls, threats, using profanity, or calling outside 8âŻa.m.â9âŻp.m. These are violations of federal law.
How many times can Allied Alliance Group call me per day?
There’s no set limit, but repeated calls in a short period â especially after you’ve requested them to stop â may constitute harassment under the FDCPA.
What should I do if Allied Alliance Group keeps calling me?
Document every call including date, time, what was said, and the number used. Then send a written ceaseâandâdesist letter demanding they stop contacting you.
Can Allied Alliance Group report to credit bureaus or garnish my wages?
Yes, they can report legitimate debts to credit bureaus, which may affect your score. They can only garnish wages after obtaining a court judgment.
What rights do I have under the Fair Debt Collection Practices Act (FDCPA)?
You have rights including no harassment, no false statements, proper identification, and the right to dispute the debt and request validation within 30 days.
How do I request validation of a debt from Allied Alliance Group?
Within 30 days of their first contact, send a written debtâvalidation letter asking them to prove you owe the debt. They must cease collection until they do.
Can I sue Allied Alliance Group for harassment?
Yes, if they violate FDCPA rules, you may sue in federal court for statutory damages up to $1,000 plus actual damages and attorneyâs fees.
How can I stop Allied Alliance Group from calling my workplace?
Tell them in writing not to call your workplace. Once they receive your request, any further calls there may violate the FDCPA.
Where can I report Allied Alliance Group for violating my rights?
You can file complaints with the CFPB, Federal Trade Commission, and your State Attorney Generalâs office if they break debtâcollection rules.
