If you’ve received a letter from Simon’s Agency Inc about a medical bill and something doesn’t feel right, you’re not alone. Many people find these notices confusing, especially when the balance doesn’t clearly match their own records or the details seem incomplete.
Before making any payment, it’s important to understand exactly what the bill is for. Some consumers report difficulty identifying key information, such as the original healthcare provider, service dates, or how the amount was calculated. This lack of clarity can make it hard to verify whether the debt is accurate.
Simon’s Agency’s website also directs consumers to PaySimons.com for account questions and payments, but if the information you’ve received doesn’t line up with your records, that’s something worth looking into more closely. In situations like this, the first step is usually to question and verify the details rather than rush into payment.
If you’re genuinely being harassed by Simon’s Agency Inc and want to take legal action without delay, call Consumer Rights Law Firm PLLC at +1 877-700-5790 for a free case review.
Who Is Simon’s Agency Inc?
Simon’s Agency Inc is a Liverpool, New York collection company that says it handles healthcare, consumer, commercial, municipal, pre-collection, credit-reporting, and litigation-related work. Its public materials repeatedly highlight healthcare and medical billing collection services.
Simon’s Agency Inc Contact Details
| Item | Details |
| Company | Simon’s Agency, Inc. |
| Corporate Office | 4963 Wintersweet Dr., Liverpool, NY 13088 |
| Mailing Address | PO Box 5026, Syracuse, NY 13220 |
| Consumer Toll-Free | 1-844-588-8833 |
| Consumer Local | 315-454-8833 |
| Sales And Client Toll-Free | 1-866-454-8701 |
| Sales And Client Local | 315-454-8700 |
| Consumer Payment Site | PaySimons.com |
The main simon’s agency inc phone number for consumers is 1-844-588-8833. The company’s site and consumer center both direct people with billing or credit-report questions to those consumer channels. Other Phone numbers for which you may get calls are 315-849-4154, 315-454-8688, 315-454-8833, 866-454-8701, 908-428-4747, 315-849-4162, 315-930-4346, 973-718-7776, 908-758-5900, 732-847-4293.
Possible Reasons Simon’s Agency Inc Is Contacting You
Simon’s Agency Inc may be contacting you because an unpaid medical, retail, municipal, or other consumer account was placed with it for collection. In our practice, one of the most common concerns we hear from clients is simple: “What bill is this actually for?” When a notice doesn’t clearly identify the provider, service dates, or how the amount was calculated, it becomes difficult to verify whether the debt is accurate.
From what we’ve seen, this lack of clarity is especially common with medical accounts, where multiple visits, providers, or billing entities can be involved. Clients who contact us are often trying to match a collection notice to their own records and can’t, leaving them unsure whether to pay, dispute, or investigate further.
A recent appellate case, Huber v. Simon’s Agency, Inc., helps illustrate why this confusion matters. While the court’s decision ultimately focused on standing, the underlying dispute involved allegedly unclear collection letters tied to multiple medical visits. That fact pattern reflects the same issue many consumers face difficulty connecting a collection notice to a specific underlying bill.
In situations like this, our approach is consistent: before making any payment, make sure the notice clearly explains what is being collected and matches your own records. If it doesn’t, that’s often the first issue worth addressing.
Important Things to Confirm Before You Pay
Before paying Simon’s Agency Inc, compare the collection notice to the underlying account details:
- Provider name
- Date or dates of service
- Whether more than one visit appears to be bundled
- Exact amount claimed
- Whether the amount matches your bills or explanation of benefits
- Whether the letter directs you to the same consumer center shown on the official site
These need to because simon’s agency inc collection can involve multiple medical visits or letter wording that makes the balance harder to understand than it should be. If you believe the account does not line up with your records, that may be the first issue to dispute.
What Public Records Show About Letter Wording
Public court records suggest that how collection letters are worded has been a real point of dispute with Simon’s Agency Inc. One example is Hassine v. Simon’s Agency, Inc., where the issue centered on language stating that interest, late charges, or other fees could accrue while the plaintiff argued that no such charges were actually permitted on the account. That’s not a vague complaint; it’s a specific communication problem about how a balance is described.
This doesn’t mean every letter from the company is misleading. But in our experience, when wording around amounts or possible charges is unclear, that’s where confusion and disputes often start.
If you’re reviewing a notice, pay close attention to details like:
- Whether the letter suggests interest or fees may increase the balance
- If those charges are actually allowed under your original account agreement
- Whether the total amount matches your own records
- If the notice clearly explains how the balance could change over time
Clients who contact us are often unsure whether to rely on what the letter might imply versus what their actual account permits. That gap is where problems arise.
A practical approach is simple: keep the letter and compare it carefully against your original billing records before agreeing to pay. If the amount, timing, or potential extra charges don’t line up, that’s usually the first issue worth questioning.
What To Do If Medical Bills Do Not Match
If the medical balance does not make sense, ask for enough detail to connect the amount to a real bill. With Simon’s Agency Inc, that may include the provider name, each date of service, and whether the total covers one visit or several. A simple balance is not always enough when healthcare charges may have been grouped together.
A useful request can ask for:
- Provider name
- Each date of service
- Amount tied to each charge
- Whether interest or fees were added
- Whether the balance includes more than one account
If you think the file is unclear, that may be a reason to slow down and move the dispute into writing.
When Collection Calls Become Illegal
Collection calls may cross legal lines when the frequency of contact, the content of the message, or how the account is reported goes beyond what the law allows. The exact issue always depends on the facts, but in our practice, these are the laws consumers most often end up relying on:
| Law | What It Covers | Illegal Examples | Your Rights |
| FDCPA | Harassment And Deception | Calls Before 8 A.M. Or After 9 P.M.; Ignoring Stop Requests; Contacting Relatives About The Debt; Threats Or False Statements | Statutory Damages May Be Available If You Believe Conduct Might Violate Federal Law |
| TCPA | Robocalls And Auto-Dialers | Prerecorded Messages; Auto-Calls To Cell Phones Without Proper Consent | Damages May Be Available In Some Cases If Automated Calls Were Unauthorized |
| EFTA | Bank Withdrawals | Unauthorized Debits; Charges After Cancellation | Consumers May Have Remedies If A Withdrawal Was Not Properly Authorized |
| FCRA | Credit Reporting | Wrong Balances; Missing Dispute Notation; Failure To Investigate | Consumers Can Dispute Inaccurate Reporting And Request Corrections |
If you believe the company is contacting you in a way that may be excessive, misleading, or inaccurate, those records may help you decide what to dispute first.
What To Do If Simon’s Agency Inc Appears On Your Credit Report
If Simon’s Agency Inc appears on your credit report, compare the tradeline to the collection letter and your underlying provider records. The company’s consumer center specifically tells people to call if “Simon’s Agency” or “PaySimons.com” appears on the credit report, which shows this is a regular part of its consumer workflow.
If you think the balance, provider, or account status is wrong, save a copy of the report and the letter. If you believe the information cannot be matched clearly to the underlying bill, that could indicate a dispute is needed before payment.
Simon’s Agency Complaints You Can Check
The following is a sample list of public cases involving this firm and can be used as a starting point for research on the company’s litigation history:
- 2:19-cv-01424-AB Huber v.
- 6:19-cv-00114-FJS-TWD Palmer v.
- 3:18-cv-16795-FLW-DEA Chehebar v.
- 2:18-cv-16454-KSH-CLW Rodriguez v.
- 3:18-cv-15809-BRM-LHG Marcus v.
Public court records show Simon’s Agency Inc has appeared in FDCPA-related litigation involving confusing collection-letter wording and related communication issues. If you believe your rights may have been violated, speaking with a consumer protection attorney may help you understand your options.
How Consumer Rights Law Firm PLLC Can Help With Simon’s Agency Inc
If Simon’s Agency Inc is contacting you, legal review may help because the strongest issues often involve medical bill clarity, letter wording, credit-report appearance, and account matching, not just call frequency.
Review Of The Letter And Account
The firm may review whether the notice clearly identifies the provider, dates of service, and amount claimed.
Review Of The Balance
If you think the bill combines charges in a confusing way, or if wording about added amounts seems unclear, that may deserve closer review.
Review Of The Next Step
Depending on the facts, that may involve a dispute letter, an account-clarification request, credit-report review, or broader Fair Debt Collection Practices Act (FDCPA) analysis.
Call Consumer Rights Law Firm PLLC at +1 877-700-5790 if you want help reviewing a simon’s agency inc collection matter.
Success Stories
- Words can’t express how incredibly grateful we are for the work that Consumer Rights Law Firm did for us. It was a case of stolen identity that had turned into a 2 year nightmare. Our contact Scott was very supportive and went to bat for us without asking for a dime. In less than 6 months they were able to get fraudulent credit card charges dropped and get our credit restored. I would HIGHLY recommend them to anyone facing similar circumstances. Reach out to them now. You won’t regret it.
- I worked with Scott and he was an absolute pleasure! He was very swift, honest, resourceful, helpful. He reassured me that I would never be asked for any money out of my pocket. His assistance with settling my case lifted a huge weight off my shoulders! Thank you so much, Scott! God bless!
- I had an excellent experience with Consumer Rights Law . Matthew kept me updated with details about my case, which gave me peace of mind throughout the entire process. Thank you again Matthew so grateful for your time and professionalism
FAQs About Simon’s Agency Inc
What Is Simon’s Agency Inc?
This is a Liverpool, New York collection company that says it handles healthcare, consumer, commercial, municipal, and other recovery work.
What Is The Simon’s Agency Inc Phone Number?
The main consumer simon’s agency inc phone number is 1-844-588-8833. The local consumer number is 315-454-8833.
Why Is Simon’s Agency Inc Calling Me?
They may be contacting you about an unpaid medical or other consumer account placed for collection. Verify the provider and amount before paying.
Is Simon’s Agency Inc A Real Company?
Yes. This has a public website, a Liverpool office, a Syracuse mailing address, and a consumer payment center.
What If The Medical Balance Looks Wrong?
If you believe the amount is wrong, ask for enough detail to match the balance to the actual visit or visits before you pay.
What Do Court Records Show About This?
Public court records show Simon’s Agency Inc has appeared in Fair Debt Collection Practices Act (FDCPA) related litigation involving confusing letter wording and potential accrual language.
Does It Have A Consumer Payment Site?
Yes. Consumers are directed to PaySimons.com for account questions and payment activity.
What Do Profile Records Show?
Profile records show the company has been in business for about 60 years and is based in Liverpool, New York.
Can Simon’s Agency Inc Report A Debt To Credit Bureaus?
Its services include credit reporting, and its consumer center addresses questions from people who see the company on a credit report.
Who Can Help With Simons Agency Harassment?
Consumer Rights Law Firm PLLC can review letters, balances, and account details tied to simons agency harassment. Call +1 877-700-5790.
