ExcellentBased on 300 reviewsTrustindex verifies that the original source of the review is Google.Eva Herring2024-08-09They are so awesome and treat you like a human being. From the minute I called them and explained how this debt collector harassed me and said things that were so illegal they jumped right on it and started helping me. Its good to know they're still people out here in this world that actually care about people. Thanks for everything and God bless you guys.Trustindex verifies that the original source of the review is Google.Kai2024-08-08Scott was amazing; his communication was on point. I had been harassed for months, with calls to my family and close relatives that were embarrassing. I contacted this company, and they resolved my issue within 60 days—at no charge and without requiring personal information. The process was fast and easy, especially for a debt relief program. As someone who is young and not very knowledgeable about debts, they made everything clear and straightforward.Trustindex verifies that the original source of the review is Google.Christine Camacho2024-07-23My credit was in jeopardy from a bank company trying to extort me by trying to add fees that were erroneous. For months this bank company was stringing us along and I was in shambles. They were knowledgeable and very informative on the process and what to expect. They were very quick in response and informative. So appreciative of them, 10/10 recommend. Matthew and Derek were amazing!Trustindex verifies that the original source of the review is Google.Markus Daniels2024-07-22Scott was exceptional and informative on direct topics and concerns. Was able to assist me with a brief, yet descriptive tone. Great customer support and serviceTrustindex verifies that the original source of the review is Google.chisyanna sproulls2024-06-26They or the best u must try themTrustindex verifies that the original source of the review is Google.Matt Hayes2024-06-24Very responsive and the information provided is very valuable.Trustindex verifies that the original source of the review is Google.Audrey Allis8n2024-06-21Treaty fairly and got a review and got threw my case fast 100% recommendedTrustindex verifies that the original source of the review is Google.Kyle Beazer2024-06-20Paid $0 out of pocket and got a $300 check after a couple of calls and texts amazing firm! Great work guys!
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Debt collectors are legally permitted to contact you at work regarding unpaid debts, but there are limitations to this practice under the Fair Debt Collection Practices Act (FDCPA). While they can call you at work, they must adhere to certain guidelines to ensure they do not engage in harassing or abusive behavior.
Under the FDCPA, debt collectors are prohibited from calling you at work if they have reason to believe that your employer prohibits such calls or if you inform them that you are not allowed to receive calls at work. Once a debt collector is made aware of your employer’s policies or your preference not to be contacted at work, they must cease all communication with you at your workplace.
Additionally, debt collectors are restricted in the timing of their calls to your workplace. They cannot contact you at work if they know or should know that your employer does not permit personal calls during working hours. Generally, they are only allowed to contact you at work if they have been unable to reach you at home after making reasonable attempts or if you have given them permission to do so.
It’s important to note that while debt collectors can call you at work under certain circumstances, they are prohibited from disclosing the nature of their call to anyone other than you, your spouse, or your attorney. They cannot discuss your debt with your coworkers, supervisors, or anyone else at your workplace.
If you believe that a debt collector has violated the FDCPA by calling you at work inappropriately or engaging in harassing behavior, you have the right to take legal action. You can file a complaint with the Consumer Financial Protection Bureau (CFPB) or pursue a lawsuit against the debt collector for violations of the FDCPA. Additionally, you may want to seek guidance from a consumer rights attorney to understand your options and protect your rights.
By taking these steps and standing firm against unfair debt collection practices, you can effectively fight a collection agency and protect your rights as a consumer.
Our attorney has more than 14 years of experience with fighting debt collection agencies, visit his profile page here, attorney profile.