Being told that your number will be removed, only to receive another collection call later, raises a specific question: what information did ALW Sourcing LLC have before it called again?
ALW has offered both first-party and third-party collection services, so first identify the creditor, confirm whether the account is yours, and note when you told ALW that the person, telephone number, debt, or balance was wrong.
Why Is ALW Sourcing LLC Calling Me, and Does ALW Own the Debt?
ALW Sourcing LLC may be collecting for another creditor, and its involvement does not automatically mean ALW owns the debt. Its documented services have included first-party collections, third-party collections, payment processing, and attorney-channel services.
In files involving ALW, one of our first questions is what role the company was performing. That tells us which creditor records should support the account and whether the consumer may be dealing with a collection assignment rather than a debt purchase.
ALW may collect for another creditor or act in the creditor’s name because it has offered both first-party and third-party collection services. Do not assume ALW purchased the account because the verified information does not establish ALW as a debt buyer.
Before responding, identify the creditor, account number, balance, and payment history. We regularly compare the creditor’s records with the collection amount because recognizing the creditor does not prove that every payment, adjustment, or balance entry transferred correctly.
Why Does ALW Sourcing LLC Keep Calling After I Said They Have the Wrong Person or Number?
A later ALW call may occur if the telephone number remains associated with the account or is added again from another source, which is why what ALW knew before the later call matters.
The FTC alleged in a 2013 federal case that the defendants collectively continued some calls after people said they were not the debtor or that the debtor could not be reached at the number. The resulting court order addressed records and later calls involving wrong-number information.
The date you told ALW it had the wrong number matters because it separates contacts made before ALW received the correction from contacts made afterward. What matters first in these files is often that notice point, so we compare it with each later call rather than focusing only on the total number of calls.
If ALW said your number would be removed but called again, document when the promise was made, who made it, and when the next contact occurred. The FTC complaint alleged against the defendants collectively that some promises to remove numbers or stop calls were followed by additional contact, but those allegations were not admissions by ALW.
What Should I Check If I Dispute the ALW Sourcing LLC Account or Balance?
Compare ALW’s information with the original creditor’s account records before deciding that the debt or amount is correct. Identity, payments, balance changes, or transferred account information can create different kinds of disputes.
Recognizing the creditor does not establish that the current amount is accurate. In our practice, we compare the creditor ledger with the amount being collected and look for payments, adjustments, and balance changes that could explain why the two records differ.
Original creditor statements, payment confirmations, bank records, and ALW payment receipts can help reconstruct the account. ALW has also advertised PhonePay and electronic payment services, so a payment through ALW should be checked against the creditor’s ledger.
What Records Should I Save Before Paying or Responding to ALW Sourcing LLC?
Save records that show both what account ALW was collecting and what happened before and after you disputed the account or telephone number.
Your call history shows when ALW contacted you, while the dispute timeline shows what ALW had already been told. Clients often remember the conversations but need the dates placed in order before the post-notice pattern becomes clear.
Save the original voicemail and written messages because the exact wording may matter. They can show what ALW said, whether debt information was disclosed, and whether the company acknowledged a wrong-number or dispute request.
Also compare any payment made through ALW with the original creditor’s ledger to confirm that it reached the correct account and reduced the balance as expected. A successful transaction proves that money moved, not necessarily that the creditor posted it correctly.
Has ALW Sourcing LLC Been Sued Before?
Yes. ALW Sourcing LLC was a named defendant in a 2013 FTC and Department of Justice federal collection case, United States of America v. Expert Global Solutions, Inc., et al., Case No. 3:13-cv-02611-M.
The FTC alleged against the defendants collectively that some calls continued after people denied owing the debt, said they were not the debtor, or said the debtor could not be reached at the number.
The defendants did not admit the substantive allegations. They entered a stipulated order, meaning a court order based on an agreement rather than a trial deciding those allegations. The order imposed a $3.2 million civil penalty for which the named defendants were collectively responsible.
The order also shows why telephone-number history, collector notes, creditor records, payment information, and dispute evidence may matter in a current file. We use the historical case as an investigative roadmap, not as proof that the same conduct occurred in a current ALW account.
How Can I Contact ALW Sourcing LLC About My Account?
BBB currently lists the following ALW Sourcing LLC contact information. Verify it against any recent ALW notice before sending payment or account information.
| Item | Details |
| Address | 200 Continental Dr., Suite 401, Newark, DE 19713-4337 |
| Phone | (302) 324-5656 |
| Fax | (866) 964-2430 |
| Website listed by BBB | alwsourcing.com |
| BBB status | Not Rated and not BBB Accredited |
When Should Consumer Rights Law Firm PLLC Review an ALW Sourcing LLC Account?
Legal review may be useful when ALW continues contacting you after a documented wrong-number notice, disputed account, workplace restriction, or promise to stop calling, or when the creditor’s records do not match the amount being collected.
We may compare the creditor history, call sequence, voicemail, payments, and dispute correspondence to determine whether the problem involves mistaken identity, an incorrect balance, or later communications after ALW received contrary information.
| Item | Details |
| Firm | Consumer Rights Law Firm PLLC |
| Phone | +1 (877) 700-5790 |
| help@consumerlawfirmcenter.com | |
| Address | 133 Main Street, Second Floor, North Andover, MA 01845 |
| Fax | 844-636-9909 |
| Website | consumerlawfirmcenter.com |
| Better Business Bureau | CRLF Better Business Bureau Profile |
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Frequently Asked Questions About ALW Sourcing LLC
Can ALW Sourcing LLC Call My Workplace?
Workplace calls can become significant when ALW knows or has reason to know that the employer prohibits those communications. The 2013 federal case specifically addressed workplace calls by the defendants collectively.
What Should I Do With a Voicemail From ALW Sourcing LLC That Mentions a Debt?
Save the original voicemail. The exact wording and who could access the mailbox may matter.
Can ALW Sourcing LLC Report an Account to the Credit Bureaus?
ALW may have supplied credit information in some circumstances, but check your credit report to determine whether ALW actually supplied the entry you are disputing.
Is ALW Sourcing LLC Connected With NCO Financial Systems or Expert Global Solutions?
Historically, yes. The FTC described ALW as part of the Expert Global Solutions corporate structure in the 2013 case, but that historical relationship should not be assumed to describe current ownership.
What Does It Mean If My ALW Sourcing LLC Account Is Sent to an Attorney?
It may mean the account moved from ALW’s collection process to a separate attorney or law firm. Keep both sets of correspondence so the communication histories can be separated.
Does ALW Sourcing LLC’s Florida Withdrawal Mean the Company Shut Down Nationwide?
No. Florida records show that ALW withdrew its Florida foreign LLC registration in 2022, but that does not establish a nationwide shutdown.
