Telephone Consumer Protection Act (TCPA)

When faced with frequent, unwanted calls, you may feel as if you’re up against insurmountable odds. The Telephone Consumer Protection Act (TCPA) was established specifically to protect your rights. Congress first passed the TCPA in 1991 in response to consumer concerns about the growing number of unsolicited telephone marketing calls to their homes and the increasing use of automated and prerecorded messages. In response, the Federal Communications Commission (FCC) adopted rules that require anyone making a telephone solicitation call to your home to provide his or her name, the name of the person or entity on whose behalf the call is being made, and a telephone number or address at which that person or entity can be contacted. The original rules also prohibit telephone solicitation calls to your home before 8 am or after 9 pm, and require telemarketers to comply with any do-not-call request you make directly to the caller during a solicitation call. Telemarketers covered by the National Do-Not-Call Registry have up to 31 days from the date that you register your telephone number to remove it from their call lists and stop calling you.

If you are experiencing harassing or repeated telephone solicitations, let us help. Contact us today.